How Yorktown Utility Billing Works
If you have questions or need help, please call the Utility Office at (765) 759-8521. Our staff is here to help.
- Bills are issued in arrears, meaning you are billed for services already used.
- Bills are mailed during the last week of each month.
Ways To Pay Your Bill
Residents may choose the method that works best for them:
- Pay in person at Town Hall
- Mail your payment
- Use the secure drop box outside the front door of Town Hall
- Online payment at yorktownindiana.org
- Requires your account number
- Full balance must be paid (no partial payments)
- A convenience fee applies
- Autopay through the Town (recommended)
- No fee
- Requires a voided check and signed authorization
- Forms may be completed in person or print and mail
Delinquency & Service Interruption Timeline
- Any balance more than 30 days past due is subject to service interruption
- Shut-off notices are mailed the day after bills are sent
- Service interruption typically occurs at 40 days or more delinquent
- The shut-off date listed is 9 days from the date the notice is mailed
Request A Review
If you believe your bill, payment, or notice needs review—or if recent mail delays impacted you—please contact the Utility Office directly. We are committed to working with residents and ensuring access to essential services. Contact the utility office at (765) 759.8521