Families Matter Triage Program
- Floyd County
- Department
- Current: Families Matter Triage Program
The FMTP is a product of a collaboration between Floyd County Superior Court 3, presiding judge Hon. Maria D. Granger and Dr. Brittany Rudd's CAPACITY Lab located in the Charles Steward Mott Department of Public Health at Michigan State University (initially with University of Illinois at Chicago’s CAPACITY Lab). The main goal of the FMTP is to support parties in the divorce and child support legal process. We know that navigating the law is hard without an attorney. This program helps connect parties to services and resources that will help get their case resolved faster.
Self-represented parties represent the largest proportion of family law parties in the country (Report to the Judicial Council, 2014). These parties have unique needs as they navigate an unfamiliar legal system with complex rules and procedures, often for the first time, and frequently during a period of personal crisis and/or distress. However, parties representing themselves do not only have unmet legal needs; they may also be in crisis or distress, or have outstanding needs related to their personal wellbeing. This may include needs related to mental health, substance use, parenting education if filing with children, etc. In the FMTP, parties are referred both to an appropriate legal pathway and any needed community resources. Resource navigation is offered by a Resource Specialist outside of the court system so that information gleaned in the process is confidential and not part of the court record. Our hope is that these tailored referrals may improve both case outcomes (e.g., time to resolution, satisfaction with the final order, amount of re-litigation) and party outcomes (e.g., symptoms of anxiety and depression, parenting skills).
Visit FMTP's Facebook page for updates and community events! Book an appointment with Courtney for questions and Legal Navigation.
Once your case has been filed and a case number has been assigned, you will turn in any following documentation to Courtney Etheridge, Legal Navigator, to be entered onto your case. This can be done by email, fax, or in-person. For Fee Waiver requests, the motion would be turned in to Courtney before filing as it needs to be approved prior to the Clerk's Office creating the case. For more information on the documents needed or next steps throughout the divorce process, please reach out to Courtney to discuss in more detail.
- FMTP Overview
- FMTP Acknowledgements
- Divorce Documents
- Mediator Documents
- Helpful Websites
- Community Resources
As part of the program, parties will work with a Legal Navigator and Resource Specialist. Each staff member plays a critical role to ensure that parties representing themselves in initial divorce or separation cases can access case filing support, low-cost dispute resolution processes, and personalized referrals to community resources. Participation in the program will not affect the outcome of proceedings in any way.
The Legal Navigator will guide the parties through the legal process as well as clarify procedures, help the parties to understand methods of resolving disputes, and assess levels of agreement or disagreement to assist the judge with a decision regarding the next steps in the case. The judge may determine that a case needs the help of a family law mediator or that a hearing is most appropriate. The Legal Navigator will help parties understand the next steps and can reduce stress and anxiety associated with family law cases. By participating in the FMTP, parties’ cases will be resolved in an expedited and fair manner while also receiving access to free and low-cost services to help resolve cases and support families. Many parties benefit from mediation even when they're in full agreement as mediators can help put agreements into words, advise what topics need included, complete required documents, and many other things. This program has not only secured a low hourly rate with our mediators, but also has provisions to cover a portion (or all) of the rate based on income!
During Resource Navigation (RN), parties meet with a resource specialist, who is hired outside of the court system so that information gleaned in the process is confidential and not part of the court record. Resource specialists aim to provide additional support to parties by assessing for the individual and family’s psychosocial needs, offering appropriate community resources, and following up with parties to ensure service use. We hope that these tailored resources may improve party outcomes, such as reducing symptoms of stress, limiting mental health concerns, and improving coparenting skills.
Please see the FMTP overview attachment for more details or contact the Legal Navigator to discuss in further detail.
☐ Parties understand that the Families Matter Triage Program (FMTP) is voluntary and that they may withdraw participation prior to the mandatory conference by filing notice with the court. Once in the FMTP, services recommended by program staff are voluntary, though strongly encouraged unless ordered by the Judge.
☐ Parties have had sufficient time to consider the above information and ask necessary questions.
☐ Parties understand the social service processes, their rights, the expectations, and the limits to confidentiality of participation.
☐ Parties understand the obligation to attend meetings/sessions to the best of their abilities, talk openly and honestly with their Legal Navigator, and provide feedback about how the services are working for them.
☐ Parties agree to not subpoena any testimony or records of the FMTP for a disposition or a court hearing of any kind for any reason including after completion or withdrawal of program.
- Families Matter Triage Program Overview
- Motion for Waiver of Filing Fees
- Divorce Secondary Packet with Children
- Divorce Secondary Packet without Children
- Financial Disclosure Statement
We have certified Mediators that are trained within the Families Matter Triage Program and agreed to participate as Mediators within the scope of the program. If you are a mediator looking to join FMTP, please contact the Legal Navigator, Courtney Etheridge, for more information on how to become part of FMTP, what that entails, and any questions you may have.
- Mediator CLE/CME Presentation 2025
- Mediator’s Plan Submission & Invoice
- Attorney Waiver (all mediation sessions)
- ADR Instructions for Mediation Documents
- Calculating Child Support Online
- MASIC-S website: https://odr.com/masic-s/
Current FMTP mediation agreements are through December 31, 2026.
Mediator Search https://courtapps.in.gov/mediatorsearch
Find registered mediators that are active and have completed the Commission's application process prescribed by Alternative Dispute Resolution Rule 2.3. All mediators assigned through FMTP are listed on this site.
Indiana Legal Help https://indianalegalhelp.org/
This website provides self-represented litigants information, forms, and easy to use resources that will help them gain access to courts. This site has a multitude of topics and is not limited to divorce.
Child Support Calculator https://www.in.gov/courts/services/child-support-calculator/
This is the site needed to complete the Child Support Obligation Worksheet (required for all divorces including children). Parenting Time Guidelines and other related resources are available as well. Answer questions about children, income, parenting time, health care and other costs to estimate weekly support payments and download forms for use in court.
MyCase https://public.courts.in.gov/mycase/#/vw/Search
Search non-confidential cases in Indiana courts that use the Odyssey case management system. You can search by case number or party name and review case events /documents filed on your case. Not all documents will be downloadable so if you have questions about your case, please contact the Legal Navigator for more information.
Southern Indiana Pro Bono Referrals https://probono14.org/
Southern Indiana Pro Bono Referrals, Inc. (SI-PBR) is a non-profit organization that refers qualifying low-income Indiana residents with civil legal needs to volunteer attorneys. The program consists of local attorneys who volunteer their time and expertise. SI-PBR strives to promote equal access to justice for all Indiana residents, regardless of economic status, by creating and promoting opportunities for attorneys to provide pro bono civil legal services to persons of limited means. Call 812-288-8002 during designated call-in times.
Indiana 211 https://in211.communityos.org/
Provides emergency shelter to persons and families in crisis who are fleeing a domestic violence situation. Length of stay is determined on a case-by-case basis. Phone: 211
The Center for Women and Families https://www.thecenteronline.org/
The Center provides a variety of residential and nonresidential services including emergency shelter, transitional housing, counseling, and advocacy. If you or someone you love has experienced sexual assault or partner abuse at any point, please remember that help is available 24 hours a day, 365 days a year through our toll-free crisis line: 1-844-BE-SAFE-1. Nunca pediremos su ciudadanía o documentación para buscar servicios y siempre le proporcionaremos un intérprete gratis. Sabemos que la violencia doméstica y sexual afecta a todas las personas. Siempre estamos aquí para ayudar. Por favor, llama: 1-844-237-2331.
LifeSprings Health Systems https://www.lifespringhealthsystems.org/about-us/programs-and-services/crisis-services/
Improve and sustain the quality of life in our communities by providing comprehensive behavioral health, addiction, primary care, and related services. LifeSpring operates a Crisis Call Center 24/7 that is staffed with individuals who can assist in a crisis, including deploying their Mobile Crisis Team. The call center can be reached at 833-SAFE988 (833-723-3988).
Floyd County Public Library https://floydlibrary.org/community-corner/
Floyd County Library offers a range of resources for children and their families including a food pantry, mobile hotspots for internet access at your home, and they have a social worker on site, Payton Barger. You can make an appointment with Payton by calling 812-944-8464 Address:180 W Spring St. New Albany IN, 47150
Family Ark https://thefamilyark.org/
Offers behavioral healthcare to children, adults and families. Family Ark accepts Medicaid and has a variety of practitioners who all have different areas of expertise and modalities of therapy. Phone: 812-284-1760 Address: 101 Noah’s Lane Building 215 Jeffersonville, IN 47130
- Can I talk to the Judge about a case?
No. The Judge must remain independent, impartial and unbiased to both sides to a dispute throughout all phases of the case. The Judge may not speak with one side without the other side being present. Neither the Judge, nor the Court staff, is permitted to give legal advice. For questions regarding court processes, parties can discuss with the Legal Navigator.
- How long do I have to wait before I can be divorced?
You must wait at least 60 days from the date the case is filed. Unless the parties file a written agreement, waiver of rights and decree of dissolution, they will need to request a hearing date to be held after 60 days.
Each case goes through a standard legal procedure. Even the Streamlined Pathway will have the waiting period and ideally all pathways would be similar timeframes. Participating in the FMTP does, however, ensure the proceedings are more likely to be on track and scheduled in a timely manner as it has designated time blocks and personnel checking on the parties and their case which can expedite the process. If you have questions regarding the next steps in your case, please contact the Legal Navigator, Courtney Etheridge, to discuss further.
- Do I have to hire an attorney?
Any person may represent himself or herself in a court without a lawyer. However, this does not make the judge or the court’s staff your lawyer. You must perform just like a lawyer would perform in gathering evidence and other pertinent information. Neither the Judge nor the court's staff can assist you in preparing or presenting your case. The laws and the rules of evidence remain the same whether you are represented by a lawyer or you represent yourself. The self-help website address is: http://www.in.gov/judiciary/selfservice
If you cannot afford an attorney, you may contact the following places to apply for free legal assistance:
Legal Volunteers 406 Pearl Street, New Albany, IN 47150 Phone: 812-949-2292
Indianapolis Bar Association has a “Virtual Ask a Lawyer” online legal advice chat service, where you can chat in real time with an attorney who is prepared to assist with basic legal questions. The chat service will be staffed Monday-Friday from 9am to 4pm hours. During other times or in the event that an attorney isn’t available, you can provide your email address for follow up by an attorney within 12 to 24 hours. Website: https://www.indybar.org/?pg=LegalAdvice-AskALawyer *For individuals without access to the internet, please contact the IndyBar at (317) 269-2000 for assistance.
Southern Indiana Pro Bono Referrals is a non-profit organization that provides qualifying Indiana residents to local attorneys who volunteer their time and expertise. They also offer brief legal advice on civil matters provided at no cost. Options are in person at Floyd County Courthouse in auxiliary office room #325 or designated call-in times using 812-288-8002. The offered services are available each month during the listed times below. *Dates/times are subject to change. Website: http://probono14.org/ Email: probono14@sbcglobal.net
2nd Tuesday – Call in from 10am-Noon
3rd Tuesday – In person from 9am-Noon
Last Friday – Call in from 4pm-6pm
Indiana Legal Services, Inc. is a nonprofit law firm that handles civil (non-criminal) legal matters for people who cannot afford attorneys. Indiana Legal Services uses the law to fight poverty and racism, empower clients, and improve access to justice and are dedicated to providing legal services, advice, and education to low-income families on civil matters throughout the state of Indiana. Walk-in and phone-in intake hours vary based on the legal issue. Website: https://www.indianalegalservices.org/ 3303 Plaza Drive, Suite 5, New Albany, IN 47150 Phone: 812-945-4123
- How do I get a continuance of a court date if I don't have an attorney?
You need to request the continuance in writing prior to the court date and provide a copy of that request to the all parties in the case. Clearly explain your reasons for the request. Your current address and a phone number should be provided to the Court. You should then contact the Court to see if the continuance has been granted.
- What happens if the respondent lives in a state outside of Indiana?
The dissolution of marriage can be finalized even if the other party lives out of state. The respondent has to be served but there are multiple ways this can be accomplished. If there is a valid address for the respondent, they can be served using certified mail which the Clerk’s Office will send with the initial filings at no additional cost. The only exception is that the Clerk’s Office is unable to send certified mail out of the country so it would be the petitioner's responsibility to serve by registered mail and provide proof of service.
If you plan to use service by Sheriff and the other party lives in a state that is not Indiana, then you will need to pay the local sheriff’s office of that state. The $28 charge for service by Sheriff only covers service within the state of Indiana. A different state's Sheriff’s office will have an additional payment to provide service paid directly to their office so that they will participate. Each state dictates their own fee amount and the petitioner would be responsible for paying any fees directly to the Sheriff's office serving the respondent as well as providing the paperwork.
For situations where there is not a good address, the petitioner can choose to serve by publication. For this, you would submit the divorce paperwork and hearing date to the local paper of the Respondent's last known residence to be run three consecutive weeks. The paper would then provide proof of publication for the petitioner to submit to the Court Staff. Another option would be service by acknowledged if parties are in communication.
If the parties proceed with a settlement agreement, any licensed, active notary is accepted even though the paperwork has it prepared for Indiana notaries. This is also true for parties that live in another country so they can use their local notary instead of needing to use a US Embassy notary. Parties can complete the notarization separately if preferred as the date completed or notary used do not have to match.
- How do I get help or updates on my case?
You can always visit https://public.courts.in.gov/mycase/#/vw/Search to view your case and any updates. While the Legal Navigator cannot provide any legal advice, they are able to help you go through the documents and answer questions about case requirements.
If you need assistance using the child support calculator, the Family Law Navigator can assist some but cannot provide legal advice beyond navigating the site. For situations where the other party's information is unknown, discuss options with Legal Navigator. Please review the Parenting Guide for Divorce Petition document for more information about available resources.
The Floyd County Superior Court is offering Attorney Drop-In Clinics for Pro Se Litigants for Domestic Relation Matters. Drop-In Clinics are offered at the Courthouse, 311 Hauss Square, Room 325, New Albany, IN 47150. Please visit probono14.org for updated dates when they are available.
- What if I have a child from a previous marriage. Do I have to file “with kids”?
That depends! You only have to file with kids if you have kids that are legally the child/children of you and the other party. Children who are under 18 and have legally been adopted by both parties are considered “kids” in this case. Children that are legal adults are not considered “kids”. Kids from other relationships are not part of the case.
Even if your case is "without kids", on the Financial Disclosure Statement you will include all minor children whether part of the case or not.
- What are the pathway options?
The Judge will decide to assign the case to one of three pathways; Streamlined, Tailored, or Judicial.
If selected for the streamlined pathway, all secondary filing forms need to be completed before the judge will review the case. After the 60 day waiting period and once all required documents are entered, the judge will review the Settlement Agreement that was submitted and then officially approve the plan if appropriate. Note that, though you have a plan, the Judge has the authority to change/add to the terms of the decree as they see fit. Just because parties are in agreement, does not mean they will be assigned the streamlined pathway.
If the judge assigns a case to the tailored pathway, parties would be assigned mediation which is a confidential process where the parties meet, virtually, with a neutral third party, also known as a “mediator”, for up to three hours to try to come to an agreement and complete any remaining case paperwork. As part of the FMTP, low to no cost (sliding scale) mediators are assigned and their information will be provided. The Judge assigns most cases with children to mediation to help think through the many pieces of legal and physical custody of the children. The Court's goal for your family as you go through this process of divorce is that you and the other person involved can build a better future for your children. Research suggests that it is best for parents to attend mediation because mediation helps you think through and develop a plan that comprehensively thinks through the needs of your children as you transition to being coparents. This can help to prevent conflict and keep you from needing to return to court, helping you to avoid future legal fees in the long-term. We are sure you both want what is best for your children, so we encourage you to work together, and with your assigned mediator to settle your differences and avoid future legal conflict. Your mediator will NOT make decisions about your case and will not “side” with one of you over the other. Rather, they will help you two make your own decision about how to resolve areas of disagreement. If you do not reach an agreement during mediation, a Judge will resolve your case during a hearing. There is no penalty to you for not reaching an agreement during mediation and what you discussed in mediation will not be shared with the judge.
The last pathway is Judicial which is when the case will be scheduled for a full court trial with a Judge who will help resolve your case. Parties must submit their proposed order before the hearing date (although the judge may change items on the proposed decree). Your decree is not official until it has been signed by the judge. You should have all of your secondary filings submitted to the court staff at this point.
- Can I opt out of the Resource Navigation?
Once enrolled in the FMTP, you can opt out of participating in programs or services recommended by program staff but meeting with the Legal Navigator and Resource Specialists is not optional. If you have a conflict with the appointment date/time or have questions on what is optional, please contact the Legal Navigator to discuss in more detail. Participation in referred programs or resources will not change the outcome of your proceedings.
Contact Information
Courtney Etheridge Legal Navigator
Court Administrator Professional. Contact Courtney for legal questions regarding divorces, the Families Matter Triage Program, Court Processes, or Superior Court 3 Family Law cases.
Resource Navigation Team
Resource Specialists can be reached by contacting 872-463-2239. They do not hold normal office hours so the response time might be longer.
The Center for Women and Families
The Center for Women and Families’ crisis phone line is available 24/7 to help people experiencing domestic, intimate partner or sexual violence become survivors. 502-581-7222
Contact Information
Floyd County Superior Court 3
311 Hauss Square, Room 420
New Albany, IN 47150
Main: (812) 948-5257
Families Matter Triage Program
311 Hauss Square, Room 110
New Albany, IN 47150
Phone: (812) 948-5259
Fax: (812) 948-2648
Office Hours
Monday - Friday 8:00 am - 4:00 pm
Closed for Lunch 12:00 pm - 1:00 pm
Floyd County
Helpful Information
- Location
311 Hauss Square
New Albany, IN 47150

