Before you reach out to INDOT4U.com or call 1-855-INDOT4U, check to see if your question is listed below. Our top FAQs are continuously growing!
General Questions
INDOT Assets
Travel & Construction
Customer Service
INDOT Programs
General Questions
No. INDOT is responsible for designing, constructing and maintaining interstates, U.S. routes and state roads. The BMV is responsible for registration, licensing and IDs, among other things. Visit the Indiana BMV's website for more information regarding their responsibilities.
INDOT is divided into six geographical districts. You can find information on each district here: https://entapps.indot.in.gov/dotmaps/districtmaps/.
Visit INDOTjobs.com for employment opportunities. There, you can find open positions, job descriptions, benefits and more!
INDOT projects are funded primarily from two sources:
- State revenues collected through taxes and fees related to cars and commercial trucks (example: DOT registration fees, gas tax fee)
- Federal funds
Local communities can visit in.gov/indot/lpa to learn about opportunities and qualifications for funding.
INDOT requires all public record requests to be made in writing. In order for us to help you further, please visit this link: https://www.in.gov/indot/public-involvement/indot-public-records-request-form/.
To set up your account and purchase and EZ pass, visit http://www.indianatollroad.org/e-zpass.
DOT exams are a federal requirement. You can learn more at https://www.fmcsa.dot.gov/medical/driver-medical-requirements/dot-medical-exam-and-commercial-motor-vehicle-certification.
INDOT Assets
INDOT is responsible for all aspects of interstates, U.S. routes and state roads. This includes regular maintenance and snow removal. City streets are managed by the local city or town street department, while county roads are managed by the county highway department or department of public works.
Roads typically maintained by INDOT include: roadways that have higher speeds, chiefly those with 55 miles per hour and higher, and roads with entrance and exit ramps to higher speed thoroughfares. Non-INDOT roads include: numbered roads prefaced with CR or county road, roadway signs signified by small street name signs on their own pole, or residential neighborhood streets.
INDOT builds sidewalks on INDOT roads as a part of projects; however, local municipalities maintain the sidewalks after original construction.
Power outage issues are the responsibility of the local utility company and not INDOT; however, damage to signals along interstates, U.S. routes, or state roads are INDOT’s responsibility.
INDOT typically has ownership of approaches coming from a non-INDOT road to an INDOT road. An approach is an area of a road that comes directly before where one road intersects with another road. If you have issues on approaches, including but not limited to visibility and safety concerns, reach out to us at INDOT4U.com or at 1-855-INDOT4U.
Yes, INDOT is responsible for stop signs on local streets if they intersect with an INDOT road.
Under Indiana law, drainage pipes or culverts under private and commercial driveways are the responsibility of the property owner.
No. Utility companies are responsible for manholes.
Travel & Construction
Visit NextLevelRoads.com to find both current projects as well as projects up to five years in advance. You can also subscribe to email updates.
Visit 511in.org for road conditions, cameras, traffic speeds and more.
A full listing of rest areas on INDOT roads can be found here: https://www.in.gov/indot/resources/maps/welcome-centers-and-rest-areas/.
You can view and print Indiana’s current roadway map here: https://www.in.gov/indot/resources/maps/.
There are a multitude of reasons behind full closures, with safety and time taking top priority.
- Full closures are safer for motorists and workers.
- Full closures prevent backups, which are a leading cause of crashes in work zones.
- A full closure that lasts 2-4 weeks can save motorists months of navigating through lane restrictions.
Customer Service
If your vehicle is damaged, please call us at 1-855-INDOT4U or visit INDOT4U.com.
You can call our customer service hotline: 1-855-INDOT4U or 1-855-463-6848. You can also visit INDOT4U.com.
Our call center is open 24/7/365. Call us at 1-855-INDOT4U or visit INDOT4U.com.
If you are in a Hoosier Helper service area, you can call the INDOT Transportation Services Call Center at 1-855-INDOT4U.
Otherwise, please reach out to the non-emergency line, your private insurance or your private roadside assistance service.
You can find the service areas for the Hoosier Helper Safety Service Patrol sponsored by GEICO here: https://www.in.gov/indot/current-programs/hoosier-helpers/.
INDOT Programs
INDOT takes care of weeds and mowing on INDOT roads by following a state mowing schedule and regularly taking care of noxious weeds to protect native habitats. Visit greenercrossroads.com to learn more about our roadside services.
INDOT handles litter and dead animal pick-up on INDOT roads. In 2021, INDOT dedicated over 240,000 hours to trash collection and spent more than $12 million.
The blue directional signage you see on roadways are called Tourist Oriented Directional Signs (TODS). TODS are guide signs for attractions and tourist services on state highways in rural areas. For more information, contact the Indiana Logo Sign Group at indianalogo.com.
The STIP is Indiana’s four-year transportation improvement program that includes upcoming projects. It is developed on a two-year cycle, gets amended monthly, and offers multiple opportunities for public comments. Learn more and access the current STIP at https://www.in.gov/indot/resources/state-transportation-improvement-program-stip/.
INDOT doesn’t maintain public transit; however, we provide funding to public transportation, freight and passenger rail and port facilities. INDOT also encourages and assists in the development of airports, landing fields, and other aviation navigation facilities. To learn more, visit multimodal.indot.in.gov.
The Hoosier Helper Safety Service Patrol sponsored by GEICO is a Good Samaritan program offered by INDOT to assist stranded motorists on Indiana interstates. The purpose of the program is to help keep Indiana interstates safe, provide traffic control and medical assistance at crash sites, and offer limited roadside assistance if needed. Since the program began in 1991, Hoosier Helpers have come to the aid of more than 400,000 motorists, driven more than 20 million miles and responded to more than 1.2 million incidents. Learn more at https://www.in.gov/indot/current-programs/hoosier-helpers/.