The Indiana Housing and Community Development Authority (IHCDA) would like to thank you for all you have done to help ensure families stay warm in the winter and cool in the summer. This energy assistance program assists roughly 108,000 families on an annual basis with their utilities.

This page is designed to provide resources for the local service providers and utility vendors who work with IHCDA to run the program. If you are looking for a resource that is not listed below, please contact IHCDA at LIHEAP@ihcda.in.gov

Program Outputs

• September 1, 2023 - Overall Progress Report
• September 1, 2023 Agency Progress Report

Program Policy and Operations

2023-2024

• Detailed Model Plan - LIHEAP - FFY 2024

2022-2023

• Intake and Operations Program Manual
• Appendices and Forms
• Appendices and Forms - Spanish

Program Resources

• Click here to access Utiliy Vendor training information and materials
• Click here to access program outreach/marketing resources

EAP Training PY2024

• EAP Frequently Asked Questions
• EAP Operations and Policy Changes - video I ppt
• EAP Intake Overview - video I ppt
• EAP Income Eligibility Determination and Calculation - video I ppt
• LIHEAP Budget and Award Management, Claims, and Transmittals  - Budget, Award Management - video I ppt
• IHCDA Program Integrity and Fraud, Waste, and Abuse - video I ppt
• Investigate Fraud, Waste, and Abuse - video I ppt

Links

• U.S. Department of Health & Human Services
• ACF Grantee Resource Guide
• LIHEAP Virtual Library
• LIHEAP Clearinghouse
• LIHEAP Clearinghouse A16 Site
• LIHEAP Clearinghouse Data Warehouse
• ACF Training Resources