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Technology Resources
The purpose of this page is to provide a guide to help navigate through the technology services within Family and Social Services. This page documents functions, telephone numbers and email addresses for each area. Our intent is to provide you with a simple easy reference tool for directing to the appropriate area for your specific technology support needs.
Division of Healthcare Strategy and Technology supports the technology needs of the agency including information security, application development, Cognos, data and reporting services.
Technical Support Services
| Contact | Phone # | |
|---|---|---|
| IOT Helpdesk | 317-234-HELP | Click the ASM portal icon on your desktop |
| FSSA Telecommunications | Contact the support person for your area | Refer to the attached list |
| Data & Analytics | Data.Analytics@fssa.in.gov |
Contact Information
| Contact | Phone # | |
|---|---|---|
| Brian Arrowood FSSA CIO | 317-426-8147 | Brian.Arrowood@fssa.in.gov |
| Cliff McCullough Chief Privacy & Security Officer | 317-232-4732 | H.Cliff.Mccullough@fssa.in.gov |
General
- Account Control (new accounts, account deletion, and changes to accounts)
- Cognos
- Cybersecurity alert
- FSSA Data and Analytics
- Security requests
- Web-based streaming/recording
- Audio/Visual needs, contact Ted.Williams@fssa.in.gov