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Employee Assistance Program (EAP)

Contact Optum EAP

Optum LogoPhone: 800-886-9747
Call for 24/7 support.

Website: https://supportfinder.optum.com/Indiana (Sign in or register with an anonymous username.)
Access all the Optum EAP online tools and resources.


What is the Optum Employee Assistance Program (EAP)?

The Optum EAP is a free service for all full-time state employees and those in their household and can be a beneficial tool to improve your overall well-being. You have 8 free face-to-face EAP counseling visits with a licensed therapist available per issue, per year. These tools and resources are available 24/7 and are completely confidential.

The goal of the EAP is to help you cope with the challenges happening in your life – whether it’s concerning financial issues, emotional well-being, addiction and recovery, or other life events, the Optum EAP services are available to you. When you call, you are paired with a clinical social worker, professional counselor, psychologist, or marriage and family therapist who best fits your needs and concerns.

Optum’s team of experienced consultants is available by phone or online 24/7 to provide help with a range of life concerns and stressors, including:

  • Relationship problems
  • Workplace conflicts and changes
  • Parenting and family issues
  • Stress, anxiety, and depression
  • Elder care support
  • Legal and financial concerns

Virtual Overview Sessions

Optum conducts quarterly virtual EAP overview sessions on for State employees. During the session, Optum will provide an overview of the EAP program, including the services offered and how to access them, and a demo of the EAP website, followed by an opportunity to ask questions.

  • Check back soon for a list of sessions for 2026

Getting Started

Website: Visit https://supportfinder.optum.com/Indianaand sign in or register with an anonymous username. Once you’ve logged in, you will have access to all the online tools and resources. For easy access, save the website as a web app on your mobile device.

Phone: Call 1-800-886-9747 to connect with a trained EAP representative who will help you find a provider that fits your specific situation and assist you in scheduling your initial appointment.

Talkspace

With Talkspace, you can reach out to a licensed, in-network Emotional Wellbeing Solutions provider, 24/7. Talkspace is an in-network provider with Optum EAP that offers an app that connects you with mental health providers through virtual sessions

How it works:

  • Get your TalkSpace authorization code through Optum EAP
  • Download the TalkSpace app
  • Start therapy within hours of choosing your therapist
  • Schedule an appointment for a face-to-face, virtual visit

Get started: Call 800-886-9747 for authorization code, then download the app.

Calm

Calm can help you tackle stress, get a good night’s sleep and feel more present in your life. It’s one of the most popular apps worldwide, and it’s available at no cost to you as part of your benefits. With the convenience of an app, you can use Calm whenever it fits your schedule to work on whatever’s most important to you.

Get started

  • Visit the Calm registration page and create an account (Access code: Indiana).
  • Open the Calm app/website
  • Go to: Profile > Settings > Link Organization Subscription
  • Enter organizations code OPTUM EWS
  • In the “group code” field, enter your company access code: Indiana

View the Calm flyer

Uptime

Optum self-learning by Uptime is a micro-learning app that extracts life lessons from some of the most popular books, courses, documentaries and podcasts and packs them into 5-minute knowledge hacks you can consume on the go.

Get started

New to Uptime? Tune into an upcoming webinar to learn more.

View the Uptime flyer

Your privacy matters

Remember, your privacy is important to us. No one will know you’ve called EAP unless you give them permission in writing.*

*In accordance with federal and state law, and professional ethical standards.