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2023 IHCP Works

The Indiana Health Coverage Programs (IHCP) will host the 2023 IHCP Works annual seminar Oct. 24–26 at the Indianapolis Marriott East, located at 7202 E. 21st St. in Indianapolis.

Session Information

The 2023 IHCP Works seminar will include educational sessions presented by IHCP partners, including the Indiana Family and Social Services Administration (FSSA), Gainwell Technologies, Kepro, Anthem, Managed Health Services (MHS), MDwise, CareSource and UnitedHealthcare. Topics from IHCP partners will include prior authorization, CMS-1500 and UB-04 claims, among others. Sessions will allow time for questions following each presentation.

This year’s seminar will include eight provider roundtables, which are a new session format. On Tuesday and Wednesday, FSSA staff will facilitate roundtable discussions between specific provider types and a representative from Gainwell Technologies and each managed care entity (MCE). These sessions provide an opportunity for providers and representatives to meet face to face, exchange contact information if necessary, and promote conversations and relationship building. Registration for the roundtables will be the same as other seminar sessions. However, attendance may be more limited than other sessions due to the configuration of the room into "roundtables." Providers interested in the roundtable sessions are encouraged to sign up early.

For more information about the full seminar lineup, including roundtables, session descriptions and the daily schedule, see IHCP Bulletin BT2023115 and the 2023 IHCP Works Session Descriptions and Schedule.

Presentation PDFs for all sessions will be posted on this webpage in advance of the seminar. Providers are advised to print paper copies of each presentation for reference, if desired. Paper copies of the presentations will not be provided at the seminar.


Providers are requested to register for the seminar online using the IHCP Works Annual Seminar page. Registration for this year’s seminar will occur using a new registration tool. Providers now have the option to request any Americans with Disabilities Act (ADA) accommodations they need to fully experience the seminar.

Registration for the IHCP Works annual provider seminar is a two-step process. During registration, providers must first register for the seminar. After confirming registration, providers must then register for each session they would like to attend. When providers register, they receive a registration confirmation immediately.

Walk-in registrations will be allowed; however, it is not recommended, as space is limited. The most popular sessions reach capacity well before the start of the seminar. Walk-in registrants will be allowed to attend sessions only if space is available.

Accommodations and Parking

The seminar will be held at:

Indianapolis Marriott East Hotel
7202 E. 21st St.
Indianapolis, IN 46219

Guest room reservations made on or before Thursday, Oct. 5, 2023, are available at a special rate of $154 plus state and local taxes per night. Reservations at the Marriott may be made online (preferred) at the seminar welcome page, or by telephone at 800-991-3346 referencing the group name "Gainwell Technologies Indiana Medicaid Conference." Rooms at the discounted rate are booked on a first-come, first-served basis.

Free parking is available in the surface lot of the hotel, but may be limited.


If you have questions about the seminar, please contact the IHCP Works seminar voicemail at 317-488-5072.

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