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Summer 2019 IHCP Provider Workshops

The Indiana Health Coverage Programs is offering 10 one-day educational workshops at various locations from June 13 through July 25, 2019. All workshops will be held from 9 a.m. to noon.

Session Descriptions

When registering to attend the workshop, providers must sign up for each session they would like to attend. Session descriptions are listed below. All associated presentations will be posted at the bottom of this web page.

  • DXC Technology – Tips and Reminders (9 a.m. – 9:45 a.m.)
    This presentation will explain the importance of providers keeping their provider profile information current, and updating it using the IHCP Provider Healthcare Portal. Discussion will also include a brief review of Presumptive Eligibility benefit plans, and status of the electronic visit verification implementation.
  • Managed Care Entities 2019 (9:45 a.m. – 10:40 a.m.)
    The IHCP managed care entities will, in a combined presentation, cover the following:
    • How to access and use the provider portal of each MCE
    • How to update provider profile information on each MCE portal
    • How to verify member eligibility, including retroactive issues
    • Guidelines for prior authorization, such as when PA is required and how to obtain PA from each of the MCEs
    • The claim process for each MCE, including required IHCP elements, how to submit a claim, the top five reasons for denied claims, and the dispute process
    • Information about the Healthy Indiana Plan Gateway to Work program 
    • Contact information for each MCE provider representative
  • Break (10:40 a.m. - 11 a.m.)
  • Southeastrans – FFS Nonemergency Medical Transportation Broker (11 a.m. – 11:30 a.m.) 
    Southeastrans (the fee-for-service nonemergency medical transportation broker) will explain their provider, member, and facility portals. The presenter will also give an overview of call center procedures, discuss provider expectations, and answer questions about the most recent emergency medical services changes.
  • Town Hall (11:30 a.m. – noon)
    This session will be an open forum for providers to ask questions and discuss issues with all the provider relations representatives.

Workshop Registration

To register, visit the Workshop Registration page and click the link to access the IHCP Workshop Registration Tool. When you register online, you will receive immediate confirmation. Be sure to register early, as workshops fill up quickly. If for some reason you are unable to register or do not receive a confirmation, please feel free to attend, regardless. Registration is strongly encouraged, but walk-ins will be allowed if space is available.

Dates and Locations for Summer 2019 Provider Workshops

Date Location Address

June 13, 2019

Indiana University Health
Methodist Hospital
Petticrew Auditorium

1701 N. Senate Boulevard
Indianapolis, Indiana
(Parking is $5)

June 20, 2019
Valley Oaks Health
Medical Arts Building
Fourth Floor

415 N. 26th Street
Lafayette, Indiana 

June 26, 2019 
Deaconess Hospital
Bernard Schnacke Auditorium

600 Mary Street
Evansville, Indiana

June 27, 2019
Baptist Health
Paris Health Education Center 
1850 State Street
New Albany, Indiana
July 9, 2019
Indiana University Health
Bloomington Hospital
Wegmiller Auditorium
601 W. 2nd Street
Bloomington, Indiana 
July 11, 2019 St. Catherine Hospital
Professional Office Building
Conference Room
4321 Fir Street
East Chicago, Indiana
July 12, 2019
St. Joseph Regional Hospital
Lower Level Conference Room
5215 Holy Cross Parkway
Mishawaka, Indiana
July 16, 2019
Lutheran Hospital
Kachmann Auditorium

7950 W. Jefferson Boulevard
Fort Wayne, Indiana

July 18, 2019
Indiana University Health
Methodist Hospital
Petticrew Auditorium
1701 N. Senate Boulevard
Indianapolis, Indiana
(Parking is $5)
July 25, 2019
Reid Hospital 
Lingle Auditorium
100 Reid Parkway
Richmond, Indiana

Summer 2019 Presentations

Providers can download and print copies of the presentations for reference. Paper copies of the presentations will not be provided at the workshops.

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