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Telephones (Voice as a Service)

(SoI VaaS)

The State of Indiana Voice as a Service (SoI VaaS) is an IP-based voice service that will be replacing the State’s legacy Centrex phone system at the downtown campus. The SoI VaaS introduces many new features that will enable state employees to serve constituents more effectively and efficiently.

SoI VaaS Service Catalog - (IOT Service Catalog Product 1186)

Catalog - Phone Models, Profiles and Rates


Quick Start Guides

   78XX Model Phones

   88XX Model Phones

   8831 Conference Phone

   Jabber Quick Start Guide



Installation Instructions


   Jabber Installation Instructions -- PC

   Jabber Installation Instructions- iPhone

   Jabber Installation Instructions -- Android


 Click THIS LINK from a browser on your mobile phone to begin.


Online Training Videos

View our SOIVaaS support training videos HERE

To access the videos: username: indianatraining and password: cbtscbts!


News and FAQs

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