Beginning January 1, 2027, certain Healthy Indiana Plan members ages 19–64 will need to complete 80 hours each month through work, part time education, job training, or community service—unless exempt. Members with a January 2027 renewal will begin earlier, in October 2026.
To help raise awareness of these changes, FSSA has created a partner toolkit. The toolkit will be updated with additional information leading up to the January 1 start date.
Please consider sharing materials below, directing individuals to the Benefits Portal, and promoting available resources and events.
Partner toolkit
Flyers
- Q & A – English and Spanish
- Benefits Portal – English and Spanish
- Work Requirement Exemptions – English and Spanish
- Benefits Portal Hub – English and Spanish
- Stay Ready. Stay Covered – English and Spanish
Posters - 11x17
- Work Requirement Exemptions – English and Spanish
- Benefits Portal Hub – English and Spanish
- Stay Ready. Stay Covered – English and Spanish
Social media
HIP Work Requirements:
- Image – X and Facebook
- Image – Instagram
- Text: HIP Work Requirements are coming. Starting Jan. 1, 2027, If you’re 19–64 and not exempt, complete 80 hours/month through work, classes, training, or service. Learn more at myfssa.in.gov.
Benefits Portal:
- Image – X and Facebook
- Image – Instagram
- Text: Managing your benefits shouldn’t be complicated.
An FSSA Benefits Portal account makes it simple for SNAP, TANF, and Medicaid recipients to apply for benefits, check their case status, or report changes anytime, from any device. Get started today: FSSABenefits.in.gov
Townhall
Talking Points:
- Members must complete 80 hours monthly in approved activities.
- Activities include work, school, job training, and community service.
- Exemptions are available; partners can help members confirm status.
- Reporting is done at fssabenefits.in.gov; offer on site or virtual help.
- Keep messaging simple, consistent, and supportive.
Informational videos
- Message from FSSA Secretary Roob
- What are HIP Work Requirements?
- When do HIP Work Requirements Start?
- How do I stay eligible for HIP?
- How do I know if I am exempt from HIP Work Requirements?
- How do I report my hours?
- What counts towards the HIP Work Requirement?
- What is the Benefits Portal and how do I sign up?
- Do applicants have to fulfill the HIP Work Requirements?
- Do I have to fulfill the HIP Work Requirements before I apply, even if it's my first time applying?
- Why is Indiana using work requirements for HIP?
- What happens if I don't meet the HIP Work Requirements?
- What happens during my quarterly review?
- What counts as an exemption from HIP Work Requirements?
- How to prepare now for HIP Work Requirements?
FAQ
Requirements begin January 1, 2027, but you must meet them for the three months before you apply or begin your renewal.
Most HIP members ages 19–64 must meet work requirements unless they qualify for an exemption.
People who are pregnant, caring for kids, have disabilities or serious health needs, or drug or alcohol treatment programs, or meet other criteria don’t need to complete hours.
You can meet the rule by working/volunteering/training for 80 hours, earning enough money, or being in school at least half time.
Any mix of work, volunteering, classes, or job training counts.
The state checks every three months. If they can't confirm your hours or exemption, they’ll send you a notice asking for proof.
Coverage stops, and you must reapply. You also can’t get Marketplace financial help during this time.
You renew HIP every six months, and the state checks your hours every three months.
Report changes in work, school, health, or family within 10 days using the online portal, phone, mail, or a DFR office:
Benefits Portal: Submit information to the Division of Family Resources via your FSSA Benefits Portal account at FSSABenefits.IN.gov
Mail: FSSA Document Center, PO Box 1810, Marion, IN 46952
Phone: Call DFR at 1-800-403-0864
In-Person: Visit your local Office of the Division of Family Resources during regular business hours - 8:00 a.m. to 4:30 p.m., Monday – Friday, except for State Holidays
The Benefits Portal is the easiest way to report hours and manage your HIP coverage.
Make sure your info is correct, check if you have an exemption, plan how you’ll meet the rules, and set up an Benefits Portal account.
