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Public Safety Portal Help

The Indiana Public Safety Portal is the one-stop resource to apply for or manage permits and licenses administered by the Indiana Department of Homeland Security. The online system helps fulfill the state's goal to modernize and offer better customer service to Hoosiers.

To create an account, go to https://publicsafety.dhs.in.gov, click Register and then follow instructions to create an account via Access Indiana. After creating an account, owners of a regulated device, such as an elevator or boiler, should also register the device(s) in the system.

Note: Please use browsers Chrome or Edge to access the Public Safety Portal; other browsers may experience issues.

Video Tutorials

Step-by-Step Tutorials

  • How to Close a Violation

    Making physical corrections to a device itself does not close a violation. Device owners must also notify the appropriate IDHS Section of the fix before the comply-by date. After 30 days, violations become eligible to be sanctioned and fines will be enforced.

    1. Go to your account dashboard in the Public Safety Portal. If in violation, an orange Mark violations as cleared Mark violations as cleared button button will appear in the "I want to..." section on the left side of the dashboard. Note: This will only appear if there is an open violation in the system.
      PSP dashboard
    2. After a violation has been physically corrected, click the Mark violations as cleared Mark violations as cleared button button.
    3. Click the green View View button button on the right side of the non-compliant device.
      PSP dashboard View button
    4. Click the green View View button button on the right side of the non-compliant device.
    5. Mark the Mark Resolved Checkbox checkbox to confirm the correction of the violation has been made.
      PSP dashboard
    6. Mark the Mark Resolved Checkbox checkbox to confirm the correction of the violation has been made.
    7. At the bottom of the screen, enter your email address and electronic signature, and then click the green Agree & Submit Agree button button at the right.
      PSP dashboard
    8. At the bottom of the screen, enter your email address and electronic signature, and then click the green Agree & Submit Agree button button at the right.
    9. The dashboard will update to remove the violation. If any violations remain, repeat the process until all are cleared.
    10. The dashboard will update to remove the violation. If any violations remain, repeat the process until all are cleared.
  • How to Renew a Permit

    If the permit you want to renew is already present when you click View in the Permits section, skip to Step 7.

    1. Go to your account dashboard in the Public Safety Portal. To find an existing permit, start by clicking the blue My Permits My Permits button button in the "I want to..." section on the left side of the dashboard.
      My Permits button highlighted in section
    2. Click the red Missing a Permit? Missing a Permit? icon and text text at the right side of the screen.
    3. Enter the permit number (with the prefix) in the search field. Then click the blue Search Search icon button.
    4. Find the permit in the search results, and then click the corresponding orange Add To My Account Add To My Account icon button at the right.
    5. Return to the dashboard by clicking My Dashboard My Dashboard icon at the top of the screen.
    6. In the Permits section, click View and then select the permit to begin the renewal process.
      Note: You can also click the number inside the Permits section and then select the permit. 
      Dashboard with View highlighted
    7. Upload a floor plan by clicking the green Add Floor Plan Add Floor Plan button button, or select the blue Edit Edit button button to edit an existing floor plan.
    8. Enter the details of your floor plan in the fields. Upload relevant floor plan file(s) by clicking the blue Select Files Select Files button button. Create the event(s) relevant to your permit by clicking the green Add Event Add Event button button and entering the details. When finished adding the event(s), click the green Save Event Save Event button button. When completely finished with floor plans and events, click the green Save Floor Plan Save Floor Plan button button.
      Note: You must add at least one event, even if it is an annual permit. If that is the case, put the day's date for the start and a year from the day's date for the end.
    9. Click the blue Next Next button button.
    10. Review all details on the Confirmation & Payment page. Then scroll to the bottom of the page and enter your information in the Affirmation section.
      Confirmation page with required fields highlighted
    11. Click the red Finish & Add To Cart Finish and Add To Cart button button.
    12. Complete the payment process by following the prompts.
  • How to Apply for a New Permit
    1. Go to your account dashboard in the Public Safety Portal. Click the blue Request New Permit or License Request New Permit or License button button in the "I want to..." section on the left side of the dashboard.
      Request New Permit or License button highlighted in section
    2. Click the Category drop-down box and select the appropriate type of permit.
      New option highlighted in tool window
    3. After you have chosen the category, options for permits or licenses appear in a list. Click the white Select Type Select Type button button at the right of whichever permit or license you are applying for. Then select New for a new permit.
      New option highlighted
    4. Enter your information in the Applicant section. When finished, click the blue Next Next button button.
      Applicant section
    5. Enter your facility's information in the Facility section. When finished, click the blue Next Next button button.
      Facility section fields
    6. Upload a floor plan by clicking the green Add Floor Plan Add Floor Plan button button, or select the blue Edit Edit button button to edit an existing floor plan.
    7. Enter the details of your floor plan in the fields. Upload relevant floor plan file(s) by clicking the blue Select Files Select Files button button. Create the event(s) relevant to your permit by clicking the green Add Event Add Event button button and entering the details. When finished adding the event(s), click the green Save Event Save Event button button. When completely finished with floor plans and events, click the green Save Floor Plan Save Floor Plan button button.
      Note: You must add at least one event, even if it is an annual permit. If that is the case, put the day's date for the start and a year from the day's date for the end.
    8. Click the blue Next Next button button.
    9. Review all details on the Confirmation & Payment page. Then scroll to the bottom of the page and enter your information in the Affirmation section.
      Confirmation page with required fields highlighted
    10. Click the red Finish & Add To Cart Finish and Add To Cart button button.
    11. Complete the payment process by following the prompts.
  • How to Enter an Inspection

    View the document below for a step-by-step tutorial on entering inspections into the Public Safety Portal. The example used is for a boilers and pressure vessels inspection.

    How to Enter an Inspection

  • How to Add a Device

    Step 1: Create an account – Note:  If your business has a general email it is recommended to set up an account under that. If you use a specific person’s e-mail and they leave the company you may longer have access to that e-mail, a new portal will need to be created and all devices will need to be added again.

    Step 2: Login - This will take you to the main dashboard page pictured below

    Step 3: In the upper right-hand corner there is a spyglass labeled search, left click on it

    How to Add a Device2

    Step 4: Enter the State Permit Tag number (state number) and hit search.  The state number is the blue tag number on your device that starts with IN or BP.  Do not add the IN to the number when searching. Just type the numbered portion it will be a six-digit number.  Do not fill anything else out on this page. (see Below). After you hit search a device will populate at the bottom.  If it is the correct device click on add to my account in the bottom right

    How to Add a Device3

    To see the device that was just added click on my dashboard

    How to Add a Device4

    Click My Permits on the left side

    How to Add a Device5

    After clicking My Permits you will be directed to the screen seen below; left click

    to highlight Boiler Pressure Vessel highlighted in blue on the screenshot here.

    How to Add a Device6

  • How to Clear a Violation

    If you’re in violation, just because you’ve made the physical corrections to the device itself, obtaining official compliance doesn’t stop there.  DHS – Boiler and pressure vessel division must be notified prior to the comply by date that compliance has been met.  After 30 days the violation becomes eligible to be “sanctioned.” To officially close out the violation, on your dashboard on the Public Safety Portal, please follow the below instructions.

    When you ARE NOT in violation, the dashboard will look like this; notice there isn’t an orange ribbon:

    1How to Clear a Violation

    When you ARE in violation, you will have an Orange ribbon labeled, Mark Violations as cleared followed by the number of violations.  Please note if a Violation is not cleared within 30 days of it being issued you are subject to a $250 dollar fine

    2How to Clear a Violation

    The Orange ribbon on the screenshot above will only appear when you have an unsatisfied violation(s) in the system. When the violation(s) have been officially corrected, you must click on the orange ribbon which will populate the below screenshot, select view on the right as seen below.

    3How to Clear a Violation

    Next, you will check ‘Mark Resolved’ if the corrections have officially been made.

    4How to Clear a Violation

    The very last step will be to sign and fill out the affirmation.  This is legally binding, by signing this you are affirming the violation has been resolved.  Please note if the violation is not resolved and an audit confirms this was falsely signed, the State of Indiana may take legal action. Expired permits are the exception you have to clear out the violation before you can make a payment and renew the permit please go ahead and do so.

    5How to Clear a Violation

    If all these steps are not completed, we must assume the violation still exists. If all the steps were completed there would be one less violation on your dashboard or all violations may be cleared with no orange ribbon present.

    Thank you for your compliance!  If you have questions about the public safety portal, contact the Boiler and Pressure Division office at (317)232-1921 or BPV@dhs.in.gov

  • How to Create an Invoice

    Go to My Dashboard.

    1How to Create an Invoice

    Click on Cart.

    **Hint** Will need to have items ready to pay in cart to create invoice.

    2How to Create an Invoice

    There must be at least 1 item on the payment side to create an invoice.

    3How to Create an Invoice

    Under Payment Method choose Create Invoice from the drop down. Then, click Create Invoice.

    4How to Create an Invoice

    The Pin number may be sent to the department that is going to be making the payment or the invoice may be printed (see below on how to print).

    5How to Create an Invoice

    When you are ready to create the invoice. Click on Finalize Invoice.

    6How to Create an Invoice

    If for some reason the invoice needs to be deleted. Click on Delete Invoice.

    7How to Create an Invoice

    Finalize Invoice notice will pop up. Click Yes to continue. If something needs to be changed or to Delete an Invoice. Click No.

    8How to Create an Invoice

    If the invoice needs to be printed. Click Print Invoice.  Depending on your computer settings the PDF will open then you will need to save it or it will pop up at the bottom left-hand corner, click on the attachment. Then a printable invoice can be saved or printed.

    9How to Create an Invoice

    If the invoice is ready to be paid. Click on Pay Invoice.

    10How to Create an Invoice

    Click Action. Here you can choose an invoice to be viewed, Paid, or Deleted. Click Pay to continue to pay the invoice. Next click on the Cart to verify and proceed to check out.

    11How to Create an Invoice

    Click Pay to continue to pay the invoice once you do this a message will appear “error”. Next click on the Cart to verify and proceed to check out.

    12How to Create an Invoice

    If several invoices have been created, you can pay for one at a time or pay for several.  Click on Action, then select Pay for each invoice added to your account.

    When payment has been successfully completed. The invoice will no longer show up in the Draft & Open Invoices due.

  • How to pay for a Sanction

    Step 1: Login - This will take you to the main dashboard page pictured below

    1How to pay for a Sanction

    Step 2: In the upper right hand corner there is a cart, left click on it. (Even though the cart may read 0 the sanction is in there)

    2How to pay for a Sanction

    Step 3: Under outstanding balances, select Add to Cart

    3How to pay for a Sanction-

    Step 4: Add the Method of payment and select checkout

    4How to pay for a Sanction

  • How to Print a Permit

    Step 1: Open up the PSP dashboard and on the left side select my permits

    1How to Print a Permit

    Step 2: In the My Permits screen below boilers on the left select the stamp, the device information will populate on the right

    2How to Print a Permit-

    Step 3: Finally select the action tab on the device you would like to print the permit on and then select download PDF.  Note the permit status will need to be active before printing a valid permit

    3How to Print a Permit-

  • How to Renew a Permit

    Step 1: On the main dashboard screen in your account, select My Permits on the left side of the screen

    1How to Renew a Permit-

    Step 2: After clicking My Permits, you will be directed to the screen seen below; left click to highlight, Boiler Pressure Vessel, highlighted in blue on the screenshot here.

    2How to Renew a Permit

    Step 3: After selecting boiler pressure vessel from the previous step the associated devices will appear on the right side of the screen.  Next you must select Action on the device you would like to renew and then select renew (in this case there is only 1 device to choose from your specific account may have multiple).

    Step 4: After Selecting Renew it will take you to the screen below (the title of this page is Operating Permit -Renew).  This page should already have been filled out by the inspector who completed your inspection.  All you should do is hit next at the bottom right of the screen. Unless there is a * or red X next to any of the fields on the page.  That means they would need to be filled out. Repeat this process on the next page (Owner) updating any inaccurate information. Then hit next. Repeat this process on the next page (Insurance Company) updating any inaccurate information. Then hit next at the bottom right of the screen. If the field is greyed out you will not be able to change anything.

    4How to Renew a Permit

    Step 5: Confirmation & Payment: Verify All information is accurate to the best of your knowledge. Scroll to the bottom the screen as seen below and fill out everything with an * or red x then select finish & add to cart at the bottom right of this page as seen below

    5How to Renew a Permit

    Step 6: After hitting finish & add to cart you will automatically be directed to the cart seen below.  Select your payment method (Credit Card) from the dropdown then select Checkout in the red box below the payment method

    *Note the System only accepts Visa and Mastercard

    6How to Renew a Permit

    Step 7: After selecting checkout, you will be directed to fill out and process payment by following the prompts on the screen starting on the page seen below

    7How to Renew a Permit

Still Have Questions?

If you have technical difficulties or questions related to your permit or license, please contact the relevant section below:

Boilers and Pressure Vessels Section

Building Plan Review Section

Code Enforcement Section (fireworks permits, amusement/entertainment permits, fire/building code violations)

Elevators and Amusement Rides Section