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Provider Relations Field Consultants

Territory Map

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Regional Consultants for the IHCP

The Gainwell Technologies Provider Relations Unit organizes its provider relations regions to minimize provider wait times when providers contact the unit for assistance. Every provider region has a provider relations field consultant and a provider relations internal consultant working in conjunction to meet the needs of the provider community. Regional email and voicemail allows both field consultants and internal consultants to access, research, and respond to provider inquiries. This approach enhances continuity of communication and more timely issue resolution for providers.

Field Consultants for the IHCP Regions

Region Field Consultant Email Telephone Counties Served
1 Jean Downs (317) 488-5071 Dekalb, Elkhart, Fulton, Jasper, Kosciusko, LaGrange, Lake, LaPorte, Marshall, Newton, Noble, Porter, Pulaski, St. Joseph, Starke, Steuben, Whitley
2 Shari Galbreath (317) 488-5080 Allen, Adams, Benton, Blackford, Cass, Carroll, Clinton, Delaware, Fountain, Grant, Howard, Huntington, Jay, Madison, Miami, Montgomery, Randolph, Tippecanoe, Tipton, Wabash, Warren, Wells, White
3 Crystal Woodson (317) 488-5324 Boone, Hamilton, Hendricks,  Johnson, Marion, Morgan
4 Amber Keegan & Emily Redman (interim) (317) 488-5153 Clay, Crawford, Daviess, Dubois, Gibson, Greene, Knox, Lawrence, Martin, Orange, Owen, Parke, Perry, Pike, Posey, Putnam, Spencer, Sullivan,   Vanderburgh, Vermillion, Vigo, Warrick
5 Virginia Hudson (317) 488-5186 Bartholomew, Brown, Clark, Dearborn, Decatur, Fayette, Floyd, Franklin, Hancock, Harrison, Henry, Jackson, Jefferson, Jennings, Monroe, Ohio, Ripley, Rush, Scott, Shelby, Switzerland,  Union,  Washington, Wayne

Field Consultants for Bordering Areas and Out-of-State Providers

State Cities Field Consultant Email Telephone
Illinois Chicago/Watseka Jean Downs (317) 488-5071
Danville Shari Galbreath (317) 488-5080
Kentucky Louisville Virginia Hudson (317) 488-5186
Owensboro Amber Keegan & Emily Redman (interim) (317) 488-5153
Michigan Sturgis Jean Downs (317) 488-5071
Ohio Cincinnati/Harrison Virginia Hudson (317) 488-5186
Hamilton/Oxford Virginia Hudson (317) 488-5186
All out-of-state providers except those in the previously listed cities   Judy Green   (317) 488-5026

Provider Relations Team Lead

Name Title Telephone
Jenny Atkins Provider Relations Team Lead (317) 488-5032

Provider News & Announcements