Emergency Medical Services
Schedule an Appointment
Please schedule an appointment online before you visit to conduct business with IDHS. No walk-ins will be accepted. Note: This system is not to be used for scheduling inspections.
8 a.m. – 4:30 p.m. Monday – Friday
except state-observed holidays
Indiana Dept. of Homeland Security
Indiana Government Center-South, Room E208
302 W. Washington St.
Indianapolis, IN 46204-2739
About Emergency Medical Services (EMS)
Emergency Medical Services, more commonly known as EMS, is a system that provides emergency medical care to Hoosiers more than 2,000 times per day. Once it is activated by an incident that causes serious illness or injury, the focus of EMS is emergency medical care of the patient. EMS is most easily recognized when emergency vehicles or helicopters are seen responding to incidents, but EMS is much more than a ride to the hospital. It is a system of coordinated response and emergency medical care, involving multiple people and agencies. The Indiana EMS system is ready every day for every kind of emergency. With more than 800 provider agencies, operating more than 2,000 emergency ambulances, by more than 24,000 emergency medical personnel, EMS is the frontline of our health care system safety net and stands proudly at the intersection of health care, public health and public safety.
EMS personnel earn certifications at different levels: emergency medical responder (EMR), emergency medical technician (EMT), advanced EMT (AEMT) and paramedic. These certifications prepare and authorize them to perform specific types of medical care, which are listed in the EMS scope of practice.
State legislation in recent years has paved the way for an innovative patient-centered model of care called Mobile Integrated Health (MIH), also known as community paramedicine. Learn more about MIH in Indiana as the field of EMS continues to change.
EMS District Managers
EMS district managers are assigned to IDHS districts and are resources and liaisons for EMS information for individuals and organizations. They address questions about EMS operations and rules, the ImageTrend data system and complaints and investigations. District managers handle provider organization certifications and serve as points of contact on questions for individual certifications.
ImageTrend Login for Fire/EMS Data
Note: Internet Explorer and Microsoft Edge are not supported browsers.
The EMS section has put together the COVID-19 EMS Manual as a reference document for the large amount of COVID-19 information that has been released.
Questions on EMS and COVID-19
Questions about how COVID-19 affects EMS operations, certifications or training should be directed to firstname.lastname@example.org.
- Resources and Data
- EMS Complaint Form
- File an EMS-related complaint, problem or issue online.
- News/Updates Archive
The EMS Commission is responsible for the establishment and maintenance of an effective system of emergency medical services. This includes the necessary equipment, personnel and facilities to ensure that all emergency patients receive prompt and adequate medical care throughout the range of emergency conditions encountered. Visit the EMS Commission for more information, including instructions on submitting a waiver and recent meeting minutes.