Social Media

Official DCS Social Media Accounts

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DCS-Sponsored Social Media Accounts: Policy effective Oct. 1, 2024

1. DCS-sponsored social media accounts must not be used for the following:
   1. To report suspected child abuse or neglect (CA/N). Allegations of CA/N shall be made to the Indiana Child Abuse and Neglect Hotline (Hotline) at 1-800-800-5556 or DCSHotlineReports@dcs.in.gov;
      Note: If an individual attempts to make a report through DCS-sponsored social media, a member of the DCS Communications Division will reply to the user stating all reports need to be made by contacting the Hotline or emailing DCSHotlineReports@dcs.in.gov. The DCS Communications Division will send any allegations to the DCS Hotline.
   2. To debate media, parents, or other members of the public; or
   3. To discuss DCS cases.
2. The DCS Communications Division reserves the right to remove or report comments on agency social media sites that include the following:
   1. Disclosure of confidential information (e.g., government-issued IDs such as Social Security numbers, driver’s license numbers, or national identity numbers);
   2. Private information without permission from the person to whom it belongs. This includes:
      1. Non-public personal phone numbers, email addresses, or passwords,
      2. Health-related private information, such as biometric data or medical records, and
      3. Financial account information, such as bank account or credit card details.
   3. Obscene, profane, rude, violent, racist or vulgar language or images;
   4. Threats or defamatory statements; and
   5. Advocacy for any illegal activity.
3. The DCS Communications Division will consult with the DCS Legal Operations Division, when necessary, before comments are removed.