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Indiana Employer Handbook

Indiana Employer Handbook
Contact Information
New Hire Reporting
Income Withholding for Employers
Insurance Match Program
Child Support Payments for Your Employees
Prorate Calculator

Indiana Employer Handbook

Employers are required to comply with state and federal requirements for child support.  The Indiana Child Support Bureau provides an Employer Handbook that informs employers on child support requirements, guidelines and processes. 

Click here to access the Indiana Child Support Bureau Employer Handbook.

Contact Information

The Employer Maintenance Unit (EMU) serves as the primary point of contact for employers.  The Child Support website provides detailed information on Income Withholding, Payment Processing, and New Hire Reporting.  In addition, answers to many employer questions are provided here: Employee Frequently Asked Questions .  If you need additional assistance, our Employer Maintenance Unit is here to serve you.

Call:   Monday-Friday  7:00am - 4:00pm (closed on state holidays)

Toll Free: (800) 292-0403
Local: (317) 232-0327
Fax: (317) 234-4767

Email: emu@dcs.in.gov

Remittance Addresses for Employers:

Child Support Payments
INSCCU
P.O. Box 6219
Indianapolis, IN  46206-6219

Annual Support Fees (ASFE)
INSCCU - ASFE
P.O. Box 6271
Indianapolis, IN  46206-6271

General Mail Address:

Indiana Child Support Bureau
Inquiry Unit MS11
402 W. Washington St.
Indianapolis, IN  46204

New Hire Reporting

By statute, all Indiana employers are required to report all newly hired employees to the New Hire Center within 20 days of the day the employee begins working.  For more information, please click: The Indiana New Hire Reporting Center

Income Withholding for Employers

Employers have long asked Congress to enforce standardized child support Income Withholding Orders (IWO) forms as well as having one central location in every state for remittance of income withholding payments.  The Federal Office of Child Support Services (OCSS) in conjunction with Office of Management and Budget (OMB) issued new rules regarding these two issues and slightly modified the standardized federal Income Withholding forms.

The Two Most Important Changes

1.   All child support income withholding orders must be issued on the new OMB-approved IWO form (OMB 0970-0154).  This form cannot be modified.

2.   Payments must be directed to each State’s statewide disbursement unit (SDU).   Indiana’s SDU is the Indiana State Central Collection Unit (INSCCU).

To make this transition easier, the Child Support Bureau (CSB) of the Indiana Department of Child Services has created an Indiana-specific version of the new IWO for use by courts, private attorneys, and pro se litigants.  This version is a “fillable” PDF of the OMB-approved IWO form.  CSB has created additional tools such as a document with simplified instructions for pro se litigants.  Additionally, we will be creating a Frequently Asked Questions document.

The following includes more detail on the new rules depending on whether the IWO was issued before or after May 31, 2011.

On IWOs issued on or after May 31, 2011 - New IWOs:

  • The IWO must direct payments to INSCCU.  If the IWO does not direct payments to INSCCU as required by federal law, then the employer must reject the IWO and return it to the sender, effective immediately.
  • The IWO must be on the revised federally approved form.  If the employer receives a document to withhold income that is not issued on the OMB-approved IWO form as required by federal law then the employer must reject the document and return it to the sender, effective May 31, 2012.
  • If an IWO is received after May 31, 2011, but issued before May 31, 2011 and directs payment to INSCCU but is not on the federally approved OMB form, the employer should honor the order and contact the sender
    of the IWO to request a revised IWO on the new OMB-approved form.  The employer or income payor should honor the order until the revised IWO is received.

On IWOs issued before May 31, 2011 - IWOs already processed by the employer:

  • If the IWO does not direct payments to INSCCU, then the employer or income payor 
    should contact the sender of the IWO to request a revised IWO directing payment to
    INSCCU. The employer or income payor should continue to send payments to the
    non INSCCU address until the sender issues a revised IWO directing payment to INSCCU.
  • If the IWO is not issued on the federally approved IWO form as required by federal law 
    and the order presents a problem for the employer or income payor, such as having insufficient information
    to process the IWO, or the order has been modified,  then the employer or income payor should
    contact the sender to request an OMB-approved IWO form. 
    The employer or income payor should continue withholding income until a new OMB-approved IWO form is received.

An employer can reject an IWO under the new federal regulations for the following reasons:

  • If on May 31, 2012, or thereafter, the sender of the IWO has not used the OMB-approved form;
  • If a newly issued IWO instructs the employer to send a payment to an entity other than INSCCU;
  • If the form does not contain all the information necessary for the employer to comply with the withholding;
  • If the form is altered or contains invalid information; or
  • If the amount to withhold is not a dollar amount.
  • One exception to an employer rejecting an IWO is that if the new IWO is related to an initial child support order
    that was issued prior to January 1, 1994, never modified, has no arrearages, and is not associated with a child support case; 
    then the employer must follow  the payment instructions on the IWO form it receives.
Electronic Income Withholding

The Federal Office of Child Support Services (OCSS), in partnership with states, public, and private sector employers,
payroll processors, and related organizations developed the electronic Income Withholding Order (e-IWO) process. 
Begun in 2004, it has resulted in:

  • Reduced processing and handling costs for employers
  • Improved communication between child support agencies and employers
  • Withholding information provided in a consistent and uniform format
  • Increased child support collections
  • Reduced administrative expenditures for states (e.g. postage, paper, handling)

The first step was a "system to system" interface with electronic formats enabling:

  • States to transmit Income Withholding Orders (IWOs) electronically
  • Employers to acknowledge IWOs and to report terminations and lump sum payments electronically

A centralized federal internet portal enables states and employers to easily and securely exchange files with just one entity.
The portal picks up the Income Withholding Orders (IWOs) from each participating state daily.  Then, edits them,
formats them according to each employer's preferences, bundles them for each employer from all participating states,
and delivers them to the employers.  The portal then picks up the Acknowledgement from participating employers, edits them,
formats them, bundles them for each state from all participating employers, and delivers then to the states.

You can save $3.00 to $4.00 per IWO and be up and running in as little as two weeks with no programming required.

Use a simple, no programming alternative that automates the mandatory IWO Acknowledgement.
This option uses a pre-filled Acknowledgement in either a spreadsheet or PDF file format.  Samples of each are located here.

Either a pre-filled spreadsheet with the list of IWOs or separate PDF Acknowledgements are delivered to the employer along with a PDF of each IWO document. 
The spreadsheet or PDFs are completed by the employer with minimal data entry and saved to a directory. 
The portal picks up the completed documents, processes the acknowledgements, and delivers them to the appropriate state. 
The process uses Secure File Transfer Protocol (SFTP) or uses a File Transfer Protocol (FTP) server with a Virtual Private Network (VPN).

For more information or assistance regarding transmission/connectivity options, please contact the Administration of Children and Families at eiwomail@acf.hhs.gov or at (410)200-4695.

For More Information

For a copy of the Income Withholding Order Document, Instructions, and other IWO tools click here.

Insurance Match Program

Partnership with Employer Community Results in Child Support Program Success

The partnership between employers and the child support community ensures millions of families consistently receive child support.  Every day, employers submit information about newly hired employees, implement income withholding orders and enroll children in health insurance plans.  In federal fiscal year 2010, employers withheld over 67% of the child support collected and reported 47 million new hires.

Additional Opportunity for Employers to Help Families Receive Support

The Federal Office of Child Support Services (OCSS) encourages employers that are self-funded or self-insured for workers’ compensation to participate in our insurance match program.  In 2006, Congress passed legislation that authorizes OCSS to compare information concerning individuals owing past-due child support with information maintained by insurers (or their agents) concerning insurance claims, settlements, awards and payments. OCSS furnishes information resulting from the data matches to the state child support (CS) agencies responsible for collecting child support.  The legislation also includes a non-liability provision for insurers participating in the data match with OCSS.  As of October 2011, 24 of the 53 states and territories participating in OCSS’s insurance match program reported nearly $8 million in child support collections.

How Can Self-Insured Employers Participate in OCSS’s Insurance Match Program?

There are three options available to participate in the data match program:

If your company reports claims to the Insurance Services Office’s (ISO) ClaimSearch Database, participating in the OCSS insurance match program is as easy as 1-2-3!

  1. Notify ISO that your company would like to participate in the OCSS insurance match program
  2. ISO will match your company’s claims to the file of delinquent obligors provided by OCSS
  3. ISO returns the matches to OCSS to send to the state CS agency responsible for collecting child support

Matching Partner - OCSS will send a file containing information about individuals who owe past-due support to compare with your workers’ compensation claims and return matches to OCSS for distribution to the state CS agency responsible for collecting the child support.

Claims Submitter - Send all workers’ compensation claims to OCSS to compare with individuals who owe past-due support and return matches to the state CS agency responsible for collecting child support.

Want More Information?
Contact Erica Holliman at 202-401-5730 or email insurancematch@acf.hhs.gov to obtain additional information about OCSS’s insurance match program.

Prorate Calculator

When a non-custodial parent has multiple child support orders and the child support is greater than the amount available to withhold, the employer must remit payments for all Income Withholding Orders on a pro rata basis (IC 31-16-15-17).

Click here to access a *proration tool to assist you with this process.  For assistance using the Prorate Calculator, please contact the EMU at (800) 292-0403 or at emu@dcs.in.gov.

*Excel software is required in order to use the Prorate Calculator

Frequently Asked Questions

Indiana's Income Withholding Law

Income withholding orders are the most convenient way to ensure that child support is regularly paid.  Indiana's income withholding law applies to all employers/income payors regardless of size.  An "income payor" means an employer or other person who owes "income" to an obligor and "income" means anything of value.  An Income Withholding Order (IWO) is for child support only.  The income withholding law permits child support enforcement offices operating under the Child Support Program to require any employer to withhold current and delinquent child support obligations from an employee's earnings.  The amounts withheld must be submitted to the Indiana State Central Collection Unit (INSCCU).  The income withholding law also applies to payments owed to independent contractors.  To view the Indiana state statute click IC 31-16-15.  Below are answers to questions employers may have with respect to the law.

Why is an income withholding order (IWO) necessary?
An IWO assists non-custodial parents as well as custodial parties by ensuring that child support is paid regularly and that an official record of the payment is created.

How is the obligation to withhold income initiated?
The employer will receive a written income withholding order from a court or a child support office.

What information is on the income withholding order (IWO)?
The IWO states:

  • The name of the employee and, if appropriate, that the employee is in arrears in the payment of child support.
  • The total amount to be withheld each pay period from the employee's income.  This amount may have to be computed using the conversion table included with the order.
  • The agency to which the amount withheld must be sent.
  • That the withholding of income must continue until:
    1. Further notice is received from the court or a child support agency; or
    2. The employee is terminated from employment.

When must income withholding begin?
Withholding must begin no later than the first pay period occurring within 14 days after the date the income withholding order was mailed, faxed, or personally served on the employer.  The employer is then required to withhold and forward the proper amount each time the employee is paid.

What if an employer has more than one employee that has a child support order?
An employer with 50 or more employees and more than one employee has a child support order, is required to submit payments electronically to the Indiana Central Collection Unit (INSCCU).  For more information, please visit Payment Processing and Income Withholding For Employers.  Employers may also contact the Employer Maintenance Unit (EMU) for any questions concerning child support payments at (317) 232-0327 or (800) 292-0403 or at EMU@dcs.in.gov.

What is the maximum amount under the Consumer Credit Protection Act (CCPA) that may be withheld for child support each pay period from the employee's pay?
The permissible limit on withholding under the CCPA depends upon the employee's current dependents and prior support obligations.  A "dependent" means there is a child (other than the child for whom child support is ordered) and/or spouse for whom the employee has financial responsibility.  "In arrears" means the non-custodial parent owes past-due, unpaid support.

CCPA Limit        Scenario
50%                     If the non-custodial parent has other dependents and owes no arrearage
or is less than 12 weeks in arrears.
55%                     If the non-custodial parent has other dependents and is over 12 weeks in 
arrears.
60%                     If the non-custodial parent has no other dependents and owes no arrearage
or is less than 12 weeks in arrears
65%                     If the non-custodial parent has no other dependents and is over 12 weeks
in arrears

In most instances, the maximum percentage of disposable income earnings subject to withholding for the employee will be specified in the income withholding order (IWO).  In the event that the IWO does not specify the applicable percentage to be withheld from the employee's pay, the employer may be required to obtain this information from the employee.

What are "disposable earnings"?
Disposable earnings, as defined under the CCPA, are the earnings left after all deductions required by law are taken from the employee's wages, which include amounts withheld for income taxes and social security.  Amounts withheld from earnings at the request of the employee or through an agreement with a labor union (union dues) are included in disposable earnings because the law does not require these deductions.  In determining the maximum amount subject to child support withholding, any garnishments presently being deducted are also included as disposable earnings.

Example:
An employee's gross wages for the week are $250.00.  From this amount, the employer withholds $40.00 in federal, state, and local taxes; $20.00 in social security taxes; $10.00 in union dues; $50.00 for insurance and $5.00 for the United Way.  The employee has no spouse or other dependent children other than the one whom the support has been ordered and is not more than 12 weeks behind in the payment of support.

The employee's disposable earnings for the week are $190.00.  $250.00 less $60.00 with the $60.00 equaling the sum of federal, state, and local taxes plus social security.   The maximum amount that may be withheld from the employee's check to comply with the child support withholding law is $114.00 (60% of $190.00).

What if the employee already has other assignments of garnishment on his or her income?
The CCPA establishes withholding limits for child support that are different from the limits established under the law for other garnishments. While the total amount withheld from the disposable earnings may never exceed the permissible percentage limit as set by the CCPA , child support withholding orders take priority over any other claim (secured or unsecured) on income except claims for current federal, state and local taxes.  If, in complying with all child support withholding requirements, an employer has exceeded the 25% of disposable income limitation applicable to business garnishments under Indiana law and the CCPA, the business garnishment cannot be honored.  If the income withholding order does not exceed the 25% limitation, the difference between what is withheld for child support and 25% of the employee's disposable income could be applied to a business garnishment.

Example:
An employee is subject to a child support order in the amount of $100.00 per week and also a business garnishment.  If the disposable income is $500.00 per week, the child support obligation represents 20%.  Because child support takes priority, the withholding of the full amount occurs first, leaving 5% of disposable income, or $25.00, which can be applied to the business garnishment.  However, if the disposable income is $400.00 in this example, the child support obligation would represent 25% of disposable income and the business garnishment cannot be deducted from his pay.

When are lump sum payments subject to withholding for child support?
If an employee is entitled to a lump sum payment in the form of:

  • Severance pay
  • Accumulated sick pay
  • Vacation pay
  • Accumulated commissions
  • Bonus payment
  • Any other lump sum payment

AND owes an amount of child support that is in arrears, the employer must withhold for child support from the lump sum payment.

To comply with the law, employers are required to withhold the lesser of the following amounts, up to the maximum percentage of disposable earnings permitted to be withheld under the Consumer Credit Protection Act (CCPA):

  1. The amount of the arrearage; or
  2. If the lump sume represents payments to the employee for a specified period of time, the product of the weekly support obligation multiplied by the number of weeks represented by the lump sum payment

Instructions for determining the applicable CCPA withholding limit are contained in the income withholding order.

If the lump sum payment does not represent specific payment amounts over a specific number of weeks, the employee's existing arrearage must be withheld from the net lump sum, subject to the applicable CCPA withholding limit.

Example 1: Lump sum represents payment over a specified period of time

The employee receives a commission check representing sales commissions over a period of four (4) weeks.  The weekly support obligation is $100 per week, and the net lump sum payment is $1,000.00.  The employee’s arrearage is $2,000.  Since the lump sum represents payments for a specific period of time (4 week), multiply the number of weeks by the support obligation (4 weeks x $100.00).  The applicable CCPA withholding limit for this employee can be found on the income withholding order and is 55% ($1000 x 0.55 = $550).  Since $400 does not exceed the CCPA withholding limit, the employer must withhold $400 from this lump sum payment.

Example 2: Lump sum does not represent payment over a specific period of time

The company’s net holiday bonus is $1,000.00 and is based on company performance.  The employee’s arrearage is $2000.  The applicable CCPA withholding limit for this employee can be found on the income withholding order and is 55%.  Because the bonus is not representative of a certain amount per week calculation, the entire net lump sum is subject to withholding up to the employee's arrearage amount or the CCPA withholding limit, whichever is less.   In this case the CCPA limit ($1000 x 0.55 = $550) is less than the arrears, so the Employer must withhold $550 from this lump sum payment.

The State of Indiana does not compute arrearages on cases that are not managed by local county child support offices.  For these cases, unless the employer receives a court order specific to a case, no deduction of lump sums can be made.  The employer may contact the Employer Maintenance Unit at emu@dcs.in.gov to find out if a case is not active with the Child Support Program or if there are arrearages on a specific case.  For specific information about Indiana's law concerning lump sums, please reference IC 31-16-15-19.

How is it determined if a commission, in part or in whole, is subject to the lump sum law?

1)  When the non-custodial parent is making a weekly established income that is not deducted from any commission (example: sales), then regular child support comes out of the weekly income and the commission payments must be deducted for arrearages up to the amount of the arrearage (if applicable), subject to Consumer Credit Protection Act (CCPA) limits.

2)  When the non-custodial parent works for commission only, but is being paid a weekly income (advance or draw) that is deducted from the commission on a regular basis, then the weekly child support obligation must come out of the weekly income, subject to the CCPA limits.  Then, when there is a positive balance at the end of the month, the only deduction from this balance is to deduct any remaining balance that could not be paid during the weekly checks in order to pay the full child support obligation that was due for that time period, subject to the CCPA limits.  If there is no positive balance at the end of the month, the amounts unable to be paid are not continued on to the next month.  This then becomes the non-custodial parent's responsibility.

3)  When the non-custodial parent is making a commission other than monthly (such as a real estate agent), and earning no weekly pay, either one of the two methods below is followed:

a)  If the commission can be broken down into how many weeks it took to earn the commission, only the number of weeks multiplied by the weekly child support obligation is deducted, subject to CCPA limits.

b)  If the commission cannot be broken down into a number of weeks, the commission is subject to deduction up to the amount of the arrearage, subject to CCPA limits.

4)  Collective Commissions: A collective commission is a portion of the premiums gathered on debt insurance, paid to the agent who collected them.  This is treated like a bonus and subject to deduction up to the amount of the arrearage, subject to CCPA limits.

What if the lump sum is for back pay?
If the lump sum is for back pay, it should be treated like regular pay, i.e. the child support multiplied by the number of weeks.  The only difference is that if the weekly child support obligation was already withheld for any of the weeks during that period of time, there would be no additional deductions   If only a partial payment was made during this period of time, then the weekly obligation balance is due.

If the non-custodial parent has multiple cases and exceeds the maximum amount allowed to withhold per the CCPA, how do I know which case to pay?

When a non-custodial parent has multiple child support orders and the child support is greater than the amount available to withhold, the employer must remit payments for all Income Withholding Orders on a pro rata basis. If the total amount of the current support cannot be withheld for all cases, then the withholding for current support must be prorated among the cases. If the total amount of current support can be withheld, but the total recurring support obligation (including ordered payments on arrears) cannot be withheld, then the arrears payments should be prorated after current support is paid. For an example of how this would look and additional instructions see the Indiana Employer Handbook: https://www.in.gov/dcs/3943.htm.
We strongly encourage you to utilize our calculation tool when prorating payments: Prorate Calculator.

How do I prorate lump sums for multiple cases?
In order to determine what percentage of a lump sum payment applies to each case when there are multiple cases for one employee, the employee's arrearage amount for each case must first be determined.  To do this, please contact the Employer Maintenance Unit at (800) 292-0403 or at emu@dcs.in.gov.  Follow these steps and example to prorate for multiple cases:

1.  Add together all of the non-custodial parent's arrearage amounts for each case.  Separately, determine the percentage the amount is for each case of the total arrearages of the combined cases.  Example: Case #1 arrearage ($1,258.00) divided by the total amount of arrearages for all cases ($15,757.43) equals 8%

 Case  Arrearage per Case  Percentage
 Case #1  123456  $1,258.00  8%
 Case #2  789012  $2,589.33  17%
 Case #3  345678  $3,654.00  23%
 Case #4  901234  $8,256.10  52%
   
 Total  $15,757.43  100%

2.  Separately, determine what amounts of the lump sum is to be paid on each case by multiplying the net lump sum (after required deductions) by the applicable Consumer Credit Protection Act (CCPA) withholding limit.  The product is then multiplied by the percentage of each case.  Example: $1,000.00 multiplied by 55% (CCPA limit for these cases) equals $550.  $550 multiplied by 8% for the case 1 percentage above equals $44.00.

Case  Percentage  Amount per Case
 Case #1  123456  .08  $80.00
 Case #2  789012  .17  $170.00
 Case #3  345678  .23  $230.00
 Case #4  901234  .52  $520.00
   
 Total  100%  $1,000.00

For additional assistance, please see the Prorate Calculator.

What if the income withholding order (IWO) received by the employer is for an individual who is considered an "independent contractor" for whom taxes are not deducted when the employer compensates the contractor for the contractor's services?

​Employer payments to an independent contractor are subject to withholding in the same manner as employer payments to employees.  The Consumer Credit Protection Act (CCPA) withholding limits apply to compensation paid for personal services, whether paid as wages, salary, commission, bonus, or otherwise.

What happens when the affected employee's employment is terminated, on leave of absence or is laid-off?
If an employee is terminated, on leave of absence or is laid-off, please contact the Employer Maintenance Unit (EMU) at emu@dcs.in.gov.  

Is the employer entitled to a fee for the administrative costs of withholding?
Yes.  At the employer's option, they may deduct a fee of $2.00 from the employee's pay each time income is withheld and forwarded to Indiana State Central Collection Unit (INSCCU).  The assessment of this fee will not decrease the amount of income that must be submitted unless the total amount withheld would otherwise exceed the permissible limit.

Example 1: Total amount plus fee exceeds CCPA limit
If the income withholding order is for $115.00 per week and the maximum amount subject to withholding under the applicable CCPA limit is $115.00 per week, the employer may still deduct and retain a fee of $2.00 from the employee's pay, however, the employer then would only submit $113.00 for child support.

Example 2: Total amount of child support plus fee does not exceed CCPA limit

If the income withholding order is for $115.00 per week and the maximum amount subject to withholding under the applicable CCPA limit is $150.00 per week, the employer may still deduct and retain fee of $2.00 in addition to the $115.00 in child support from the employee's pay.

What is an Annual Support Fee?
The Annual Support Fee (ASFE) is a once-a-year administrative fee for processing child support payments.  Employers may receive an income withholding order for an employee's annual support fee.  The ASFE income withholding order does not change how or where employers send regular child support payments.  The fee is considered part of the child support obligation, therefore, the Consumer Credit Protection Act (CCPA) withholding limit applies.  As with child support withholding, employers may retain the $2.00 fee from the employee's wages.

Instructions for submitting the ASFE payment will be indicated on the withholding order.  The ASFE payment may be paid via the Child Support Bureau's online payment system or sent electronically by electronic fund transfer (EFT).  The ASFE payment can also be mailed via check with a copy of the withholding order attached and sent to:

Indiana State Central Collection Unit - ASFE
P.O. Box 6271
Indianapolis, IN  46206-6271

Note: This address is different from the address for regular child support payments,

Are there penalties for non-compliance or attempting to evade the requirement of this law?
Yes.  The employer is liable for any amount it fails to withhold and submit pursuant to any child support withholding order.  An affected applicant or employee may recover up to $5,000.00 from the employer in a civil action if the employer refuses to employ, discharges, or otherwise disciplines him or her because of the withholding requirement.  The applicant or employee has a right to seek any form of legal redress that may be available to him or her because of the refusal to employ, discharge from employment, or disciplinary action.

What is the National Medical Support Notice (NMSN)?
The NMSN is a notice sent to employers from the child support agency. The NMSN is ordering you as an employer to enroll your employee’s child(ren) in your employer-provided health insurance coverage pursuant to a Qualified Medical Support Order (QMSO).

Its purpose is to ensure that children receive health care coverage when it is available and required as part of a child support order. It is designed to simplify the work of employers and plan administrators by providing uniform documents requesting health care coverage.

The NMSN/QMSO is divided into Part A and Part B. Part A is a Notice to Withhold for Health Care Coverage, the Employer's Response, and Instructions. Part B is a Medical Support Notice to the Plan Administrator, the Plan Administrator Response, and Instructions.

Payments deducted from an employee's pay pursuant to enrollment in health insurance pursuant to a NMSN/QMSO, are subject to Consumer Credit Protection Act (CCPA) limits. An employer may determine that the premium and ongoing child support exceed the CCPA limits, and if so, the employer will notify the child support agency by completing and returning Part A of the NMSN.

The employer also completes Part A if the employee is not eligible for health insurance, if the employee has been terminated, or if there is not enough disposable income to cover the health care premiums. The employer returns the completed Part A to the child support agency and discards Part B.

If the employer determines that the employee is eligible, the employer returns the completed Part A to the child support agency and forwards Part B to the Plan Administrator. The Plan Administrator completes Part B and returns it to the child support agency. The Plan Administrator may enroll the child in existing coverage or notify the child support agency of options for the custodial parent to choose from. Once the child is enrolled in a plan, the plan administrator will notify the employer of the proper premium deduction. The Plan Administrator may take whatever steps are necessary to enroll the child(ren) pursuant to the order to enroll.

Does an employee's bankruptcy status affect his/her obligation to pay child support?
No.  Child support obligations are not dischargeable through a bankruptcy proceeding. In the event you receive a letter from a bankruptcy trustee, call the county where the child support order was issued and provide them with the information included in the letter.  Local Child Support Contact List If you have any questions, please contact the Employer Maintenance Unit at (800) 292-0403 or (317) 232-0327.

What if I have additional questions?
Employers can contact the Employer Maintenance Unit (EMU) at (800) 292-0403 or (317) 232-0327 Monday-Friday 7:00am - 4:00pm EST or emu@dcs.in.gov.

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