Mission, Vision, and Core Values
The Indiana Professional Licensing Agency’s (IPLA’s) mission is to ensure Hoosiers have access to a robust, safe, and reliable professional workforce.
Next Level Licensing. We work to keep you working.
As the IPLA’s employees strive to ensure Hoosiers have access to safe and reliable professional services, employees also strive to make the IPLA a great place to work. These core values drive the IPLA’s employee recognition programs.
- Fun — Making PLA the best place to work in State government.
- Growth — Identifying and pursing opportunities for process improvement or personal development.
- Leadership — Empowering team members to contribute, solve problems, and improve performance.
- Integrity — Being transparent with team members. Identifying and proactively correcting errors.
- Respect — Encouraging positive relationships with customers and team members of diverse backgrounds.
- Teamwork — Collaborating with other PLA team members, especially those from other teams.
- Exemplary Service — Delivering friendly, accurate, and efficient services to PLA’s customers and stakeholders.
