The Indiana Health Coverage Programs uses webinars to help providers learn about new policy initiatives and billing guidance. All webinars are accessible through this webpage. The webinar presentations are hosted by staff members of the Office of Medicaid Policy and Planning. Near the conclusion of each live presentation, providers have an opportunity to ask questions and offer feedback.

Upcoming live webinars will be announced in IHCP Banner Pages and news announcements and through provider associations. Recordings of past webinars are also accessible from this page.

Upcoming Webinars (Live Presentations)

The following webinar is currently scheduled. All times are Eastern Time.

• The IHCP is hosting a live webinar to cover policy updates published in May:

Topic: Policy Updates During May
Date: Thursday, May 26, 2022
Time: 10 a.m. – 11 a.m.
Webinar link: https://Indiana.AdobeConnect.com/indiana

Past Webinars (Recorded Presentations)

Links to recorded presentations from past webinars are added as they become available:

• Monthly Policy Updates (Bulletins and Banner Pages During April) (April 27, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During March) (March 23, 2022)
• The IHCP Policy Consideration Process (March 9, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages During February) (Feb. 23, 2022)
• Interview with the Medicaid Pharmacy Director (Feb. 9, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages From Dec. 30 Through Jan. 20, 2022) (Jan. 26, 2022)
• Monthly Policy Updates (Bulletins and Banner Pages From Dec. 2 Through Dec. 30, 2021) (Jan. 5, 2022)
• Women’s Health (HIP Maternity and Updates to Maternity Billing with TPL) (Dec. 15, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Oct. 28 Through Nov. 30, 2021) (Dec. 1. 2021)
• Medicare Crossover (Navigating Claims for Dual Eligible Members) (Nov. 10, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Aug. 24 Through Oct. 21, 2021) (Oct. 27, 2021)
• Third Party Liability Questions From May 2021 IHCP Live Webinar (Sept. 15, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages During August) (Aug. 25, 2021)
• Ethical and Compassionate Tapering of Opioid Treatments (Hosted by Dr. Noah Nesin) (Aug. 12, 2021)
• Conversation With Program Integrity Director (Aug. 11, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From July 2, 2021, Through July 27, 2021 (July 28, 2021)
• The DFR and OMPP: Working Together for Hoosiers (July 14, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From May 28 Through June 24, 2021) (June 30, 2021)
• Understanding Prior Authorization (June 16, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages During May) (May 26, 2021)
• Third-Party Liability Program (May 12, 2021)
• Monthly Policy Updates (Provider notices published During March and April) (April 28, 2021)
• EVV Implementation Update (April 15, 2021)
• UnitedHealthcare Joins IHCP as MCE (April 14, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Feb. 23 Through March 25, 2021) (March 31, 2021)
• Presumptive Eligibility (March 17, 2021)
• EVV Implementation Update (March 11, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Jan. 26 Through Feb. 18, 2021) (Feb. 24, 2021)
• EVV Implementation Update (Feb. 11, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Jan. 4 Through Jan. 22, 2021) (Jan. 27, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages During December 2020) (Jan. 13, 2021)
• Monthly Policy Updates (Bulletins and Banner Pages From Oct. 27 Through Nov. 24, 2020) (Dec. 2, 2020)
• Updates on Electronic Visit Verification (EVV) Implementation (Nov. 19, 2020)
• Monthly Policy Updates (Bulletins and Banner Pages During October 2020) (Oct. 28, 2020)
• Monthly Policy Updates (Bulletins and Banner Pages From Aug. 25 Through Sept. 25, 2020) (Sept. 30, 2020)
• Place-of-Service (POS) Code Set (July 29, 2020)
• Monthly Policy Updates (Bulletins and Banner Pages From June 23 Through July 16, 2020) (July 22, 2020)
• Monthly Policy Updates (June 24, 2020)
• Preparing for the Annual Seminar (May 20, 2020)
• COVID-19 Updates (Response to Previous MCE Questions) (May 6, 2020)
• COVID-19 Updates (Bulletins From April 9 Through April 14, 2020 – Responses to Questions) (April 15, 2020)
• COVID-19 Updates (Bulletins From March 31 Through April 9, 2020) (April 9, 2020)
• Telehealth Policy and Telemedicine FAQs (COVID-19) (April 1, 2020)
• Changes to Claim-Processing Requirements for MCE Emergency Services (March 24, 2020)
• COVID-19 Discussion, Including Telemedicine Policy (March 23, 2020)
• Ways to Avoid Common Mistakes During the Enrollment Process (Dec. 3, 2019)
• Payment Error Rate Measurement (PERM) (Nov. 27, 2019)
• Important Updates and Billing Guidance for Vaccines for Children (VFC) Services (Nov. 12, 2019)
• Changes to Provider Enrollment Requirements (May 21, 2019)
• Changes to Filing Claims and Documenting Medical Records (May 14, 2019)
• Diabetes Self-Management Training (April 18, 2019)
• Home and Community-Based Services (HCBS) - Payment Rate Methodologies (March 18, 2019)
  – For more information about this project, refer to the 2019-2020 HCBS Rate Methodology Project webpage at in.gov/fssa/ompp.
• Community Mental Health Center (CMHC) Providers - How to Obtain Signatures on Treatment Plans (March 14, 2019)

Instructions for Accessing the Webinars

To access the webinars (both live-streamed and recorded, past presentations), installation of the Adobe Connect desktop application is required. When logging in to a webinar for the first time, the user will be prompted to download the free application.

Prior to the webinar, the user can go to the Adobe Connect Diagnostic Test webpage to test the connection. The test will prompt for any updates or add-ins needed to participate in the webinar.

If you wish to log in using your mobile device, download the Adobe Connect mobile application from your device's app store.

Audio is voice-over-internet, so speakers or a headset will be required to hear the presentation. Live webinars with Q&A participation will use text-based chat boxes.

Note: Please do not log in to IHCP Live webinars using Citrix or a virtual private network (VPN), because they will not allow for playback audio.