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Residential Care

The Residential Care Facility Licensing and Certification Program enforces the rules for long term care facilities. The Program staff conducts health and life safety code surveys and investigates complaints in order to assess the compliance of the facilities with the rules.

Consumers looking for information, resources and consumer reports can visit the Long Term Care Consumer Information webpage.

Consumer Information

Report a Complaint or Incident to the IDOH

Report a complaint regarding a health care facility
Individuals can call or email to make complaints about care provided at any licensed or certified Indiana health care providers or suppliers.

Report an incident regarding a health care facility
The Incident Report Form is for health care facilities to notify the Indiana Department of Health of a reportable incident pursuant to the IDOH Reportable Unusual Occurrence Policy. The Incident Report Form is also for health care facility staff (nursing homes, intermediate care facilities, and hospice agencies) to report a reasonable suspicion of a crime against a resident pursuant to Federal regulations. This form is not to be used to file a complaint.

Laws and Regulations


Indiana Department of Health
Division of Long Term Care
2 North Meridian Street, 4B
Indianapolis, IN 46204
Program Manager
Miriam Buffington
Long Term Care Switchboard: 317-233-7442
IDOH Main Switchboard: 317-233-1325
Fax: 317-233-7322
Rules and Regulations Questions: