Report a Complaint
Anyone may submit a complaint to IDOH about care provided at any licensed or certified Indiana healthcare facility or entity. IDOH investigates all complaints. This report link is to a page that provides information about the complaint process and how to report a complaint. A complaint report form is provided for individuals to assist in the reporting of care issues. |
Indiana Aides Registry
The Indiana Department of Health (IDOH) manages the official registries for certified nurse aides (CNAs), home health aides (HHAs) and qualified medication aides (QMAs). These registries include those who have successfully completed the required training and testing to work in Indiana. Those who want to work in a licensed nursing home, home health agency, or hospice must be listed (by name) in the aides registry. A status of good standing confirms that the aide meets both state and federal qualifications.
Before hiring an aide, healthcare organizations must check the registry to verify the aide’s credentials and ensure that there are no issues reported against them.
What is a CNA?
A certified nursing aide (CNA) is someone who works mainly in long-term care facilities, like nursing homes. They help residents with everyday tasks—called “activities of daily living”—such as bathing, dressing, and eating. CNAs work under the supervision of licensed nurses.
To become a CNA in Indiana, a person must:
- finish a state-approved training program for nurse aides,
- pass a two-part competency exam (one written test and one skills test), and
- be listed in good standing on the Indiana Aides Registry.
What is a dining assistant?
A dining assistant (sometimes referred to as a feeding assistant) is paid to assist in the feeding of nursing home residents. Each dining assistant must successfully complete a 16-hour training program for dining assistants that has been approved by the department.
What is an HHA?
A home health aide (HHA) works for a home health agency or hospice and provides care ordered by licensed professionals, such as physicians, chiropractors, podiatrists, or optometrists. HHAs help patients at home with medical tasks and daily needs. It is important to know that state government does not certify training programs or control the syllabus offered by individual agencies or organizations. Each agency designs its own program, but must follow federal guidelines.
To become an HHA in Indiana, a person must:
- successfully complete the competency evaluation provided by the hiring agency, and
- receive training that meets federal standards, under 42 CFR 484.80.
What is a QMA?
A qualified medication aide (QMA) is a certified nursing assistant (CNA) who has completed additional training and demonstrated the ability to safely give medications and treatments. QMAs work under the direct supervision of a registered nurse (RN) or licensed practical nurse (LPN).
To become a QMA in Indiana, a person must:
- have a high school diploma or have completed the general educational development (GED) tests,
- be listed in good standing as a CNA on the Indiana Aides Registry,
- work at least 1,000 hours as a CNA before applying to a QMA training program, or request and be granted a waiver by the Certified Healthcare Professions Commission for a reduced work requirement,
- complete a state-approved QMA training program,
- pass the QMA competency evaluation, which includes a written test, and
- be listed in good standing as a QMA on the Indiana Aides Registry.
Where can I find the Indiana Aides Registry?
You may access the Indiana Aides Registry by clicking here, where you can search by the aide's name to verify their status.
What does my status mean?
Active
A status of active indicates that the aide has met all requirements and is eligible to be employed as an aide in Indiana.
Expired
A status of expired means that the aide is ineligible to be employed until they renew their certification.
Finding
A status of finding means that the aide is prohibited from working as a CNA, QMA or HHA. Findings are updated routinely, as they are placed on aide’s certifications. You may subscribe to the listserv by contacting SRSHelpDesk@isdh.in.gov and requesting to be added. Emails will contain CNAs, QMAs, and HHAs who have had new findings placed on the Indiana Aide Registry. If you have questions on an aide’s status, please email AideInvestigations@health.in.gov.
What is the Certified Healthcare Professions Commission?
The Certified Healthcare Professions Commission is a group of seven members appointed by the Governor of Indiana. These members come from a variety of backgrounds, including nurse aides, registered nurses who have experience training nurse aides, nursing facility administrators, and individuals who use nursing services in Indiana. The commission holds public meetings that are announced according to IDOH's policies and procedures.
The commission is responsible for the following:
- Considering and making determinations concerning the qualifications of individuals who apply to become a CNA, QMA, or HHA.
- Renewing registrations and certifications.
- Considering and making determinations concerning qualifications for instructors or nurse aide training programs and qualified medication aide training programs.
- Considering and making determinations concerning the curriculum for CNA, QMA, and HHA training programs.
- Reviewing evidence concerning allegations against a CNA, QMA, or HHA submitted by IDOH.
- Allowing the CNA, QMA, or HHA to provide a written or oral statement to the commission regarding the evidence IDOH presented.
- Directing IDOH to enter a finding in the registry against a CNA, QMA, or HHA, if appropriate, after review of the evidence and statement.
Contact | |
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Indiana Department of Health |
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Main Switchboard | |
Commission Switchboard | |
Last Updated: Sept. 29, 2025
