Contact information
Contact the State Long Term Care Ombudsman
Office of the Long Term Care Ombudsman
402 West Washington Street, Room W451
Post Office Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Information/complaint line: 800-622-4484 or 317-232-7134
Fax number: 317-972-3285
Email: LongTermCareOmbudsman@ombudsman.IN.gov
Ombudsmen contact numbers throughout the state:
- State Ombudsman – 800-622-4484 or 317-232-7134
- Ombudsman area contact map (March 2021)
Area 1
Jacqueline Hill, LTC Ombudsman
Email: jhill@nwi-ca.org
Phone: 219-384-8116
Janice Hall, LTC Ombudsman
Email: jhall@nwi-ca.org
Phone: 219-688 1833
Northwest Indiana Community Action
5240 Fountain Drive
Crown Point, Indiana 46307
Phone: 800-826-7871/(219) 794-1829 X2468
Serving: Jasper, Lake, Newton, Porter, Pulaski and Starke Counties
Area 2
Linda Kors, CSC, LTC Ombudsman
Email: linda@realservices.org
Phone: 574-284-7135, cell: 574-404-1027
Esther Meeks, LTC Ombudsman
Email: esther@realservices.org
Phone: 574-284-7127, cell: 574-229-3001
Real Services
P.O. Box 1835, 1151 South Michigan Street
South Bend, Indiana 46634-1835
Phone: 800-552-7928, ext. 7135 and 7127
Serving: Elkhart, Kosciusko, LaPorte, Marshall and St. Joseph Counties
Area 3
Aisha R. Arrington, LTC Ombudsman
Email: ararrington@doingthegood-ombudsman.org
Phone: 260-469-3161
LTC Ombudsman Program of N.E. Indiana
3215 Stellhorn Road
Fort Wayne, Indiana 46815
Serving: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells, and Whitley Counties
Area 4
Andrea Smothers, LTC Ombudsman
Email: Andrea.Smothers@ilsi.net
Phone: 765-423-5327
Indiana Legal Services
8 North 3rd Street, Suite 102
Lafayette, Indiana 47901
Serving: Benton, Carroll, Clinton, Fountain, Montgomery, Tippecanoe, Warren and White Counties
Area 5
Dana Neer, LTC Ombudsman
Email: dneer@areafive.com
Phone: 574-722-4451, cell: 260-568-0579
Area 5 AAA
1801 Smith St.
Logansport, IN 46947
Serving: Cass, Fulton, Howard, Miami, Tipton, and Wabash Counties
Area 6
Maureen Walby, LTC Ombudsman
Email: Maureen.Walby@ilsi.net
Phone: 765-759-3371 or 800-589-1121
Indiana Legal Services, Inc.
Senior Law Project
1701 Pilgrim Blvd.
Yorktown, IN 47396
Phone: 765-759-1121 or 800-589-1121
Serving: Blackford, Delaware, Grant, Henry, Jay, Madison and Randolph Counties
Area 7
John Turner, LTC Ombudsman
Email: John@thewillcenter.org
Phone: 812-298-9455 ext. 201
The Will Center
1 Dreiser Square
Terre Haute, IN 47807
Serving: Clay, Parke, Putnam, Sullivan, Vermillion, and Vigo Counties
Area 8
Robin Kimp-Willis, LTC Ombudsman
Email: Robin.Kimp@ilsi.net
Phone: 317-631-9424
Angie Calvert, LTC Ombudsman
Email: Angie.calvert@ilsi.net
Phone: 317-631-9424
Marcia Greene, AL LTC Ombudsman
Email: Marcia.greene@ilsi.net
Phone: 317 -829-3078
Indiana Legal Services
Senior Law Project
1200 S. Madison Ave, Suite #300
Indianapolis, IN. 46225
Serving: Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan and Shelby Counties
Area 9
Paul Register, LTC Ombudsman
Email: Paul.Register@ilsi.net
Phone: 765-722-4081
Indiana Legal Services, Inc.
Indiana Senior Law Project
423 Commerce Rd.
Richmond, IN 47374
Serving: Fayette, Franklin, Rush, Union, and Wayne Counties
Area 10 & 11
Kirsten Bouthier, LTC Ombudsman
Email: Kbouthier@thrive-alliance.org
Area 10 Phone: 812-876-3383 Ext. 534
Area 11 Phone: 812-314-2727
Indiana Legal Services
1531 13th Street, Suite G 330
Columbus, Indiana 47201
Serving: Bartholomew, Brown, Decatur, Jackson, Jennings, Monroe, and Owen Counties
Area 12
Debra Cole, LTC Ombudsman
Email: Area12ombudsman@live.com
Phone: 812-427-3333, cell: 812-592-4222
Area 12 Ombudsman Services
114 W. Main St.
Vevay, In 47043
Serving: Dearborn, Jefferson, Ohio, Ripley, Switzerland counties
Area 13
Ann Cardinal, LTC Ombudsman
Email: acardinal@vinu.edu
Phone: 812-888-5158
Generations
1019 North 4th Street
Vincennes, Indiana 47591
Phone: 800-742-9002
Serving: Daviess, Dubois, Greene, Knox, Martin, and Pike Counties
Area 14
Jackie Pollock, LTC Ombudsman
Email: jpollock@lsr14.org
Phone: 812-670-3926
LifeSpan Resources
33 State St, 3rd Floor, PO Box 995
New Albany, Indiana 47151
Serving: Clark, Floyd, Harrison, and Scott Counties
Area 15
Deborah Wessel, LTC Ombudsman
Email: Debbie@sicilindiana.org
Phone: 812-277-9626
The Solutions Center
1490 West Main Street
Mitchell, Indiana 47446
Phone: 800-845-6914
Serving: Crawford, Lawrence, Orange, and Washington Counties
Area 16
Vacant, LTC Ombudsman
Email: maryswinford@fssa.in.gov
longtermcareombudsman@fssa.in.gov
Phone: 800-622-4484
Serving: Gibson, Perry, Posey, Spencer, and Warrick Counties
VOICES
Michelle Motta, LTC Ombudsman
Email: mmotta@voicesinc.info
Phone: 812-423-2927
Alicia Reeves, LTC Ombudsman
Email: areeves@voicesinc.info
Phone: 812-423-2927
VOICES, INC.
2425 US 41 North, Suite 405
Evansville, Indiana 47711
Serving: Vanderburgh County
State Contacts
Lynn Clough
State Long-Term Care Ombudsman, Director
FSSA Office of General Counsel
402 West Washington Street
P.O. Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Email: Lynn.Clough@fssa.in.gov
Phone: 317-234-5544/fax: 317-972-3285
Mary Swinford
State LTC Ombudsman, Deputy Director
FSSA Office of General Counsel
402 West Washington Street
P.O. Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Email: Mary.Swinford@fssa.in.gov
Phone: 317-232-7134/fax: 317-972-3285