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Contact information

Contact the State Long Term Care Ombudsman

Office of the Long Term Care Ombudsman
402 West Washington Street, Room W451
Post Office Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Information/complaint line: 800-622-4484 or 317-232-7134
Fax number: 317-972-3285
Email: LongTermCareOmbudsman@ombudsman.IN.gov

Ombudsman in other states

To find an ombudsman in other states please click here.

Contact a local ombudsman

Area 1

Mike Williams, LTC Ombudsman
Email: m.williams@NWI-CA.org
Phone: 219-794-1829 ext.2468

Janice Hall, LTC Ombudsman
Email: jhall@nwi-ca.org
Phone: 219-688 1833

Northwest Indiana Community Action
5240 Fountain Drive
Crown Point, Indiana 46307

Phone: 800-826-7871 | 219-794-1829 X2468

Serving: Jasper, Lake, Newton, Porter, Pulaski and Starke Counties

Area 2

Gretchen Camblin, LTC Ombudsman
Email: gretchen@realservices.org
Phone: 574-284-7127

Teresa Delinski, LTC Ombudsman
Email: teresa@realservices.org
Phone: 574-284-7135 ext. 7135

Real Services
P.O. Box 1835, 1151 South Michigan Street
South Bend, Indiana 46634-1835

Phone: 800-552-7928

Serving: Elkhart, Kosciusko, LaPorte, Marshall and St. Joseph Counties

Area 3

Shyanne Wade, LTC Ombudsman
Email: swade@doingthegood-ombudsman.org
Phone: 260-469-3161

Vacant, LTC Ombudsman
Email: mary.swinford@fssa.in.gov

LTC Ombudsman Program of N.E. Indiana
3215 Stellhorn Road
Fort Wayne, Indiana 46815

Serving: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells, and Whitley Counties

Area 4

Andrea Smothers, LTC Ombudsman
Email: Andrea.Smothers@ilsi.net
Phone: 765-423-5327

Indiana Legal Services
8 North 3rd Street, Suite 102
Lafayette, Indiana 47901

Serving: Benton, Carroll, Clinton, Fountain, Montgomery, Tippecanoe, Warren and White Counties

Area 5

Dana Neer, LTC Ombudsman
Email: dneer@areafive.com
Phone: 574-722-4451, cell: 260-568-0579

Area 5 AAA
1801 Smith St.
Logansport, IN 46947

Serving: Cass, Fulton, Howard, Miami, Tipton, and Wabash Counties

Area 6

Maureen Walby, LTC Ombudsman
Email: Maureen.Walby@ilsi.net
Phone: 765-759-3371 or 800-589-1121

Indiana Legal Services, Inc.
Senior Law Project
1701 Pilgrim Blvd.
Yorktown, IN 47396

Phone: 765-759-1121 or 800-589-1121

Serving: Blackford, Delaware, Grant, Henry, Jay, Madison and Randolph Counties

Area 7

John Turner, LTC Ombudsman
Email: John@thewillcenter.org
Phone: 812-298-9455 ext. 201

The Will Center
1 Dreiser Square
Terre Haute, IN 47807

Serving: Clay, Parke, Putnam, Sullivan, Vermillion, and Vigo Counties

Area 8

Angie Calvert, LTC Ombudsman
Email: Angie.calvert@ilsi.net
Phone: 317-631-9424

John Heinz, LTC Ombudsman
Email: John.Heinz@ilsi.net 
Phone: 317-631-9424

Kit Paternoster, LTC Ombudsman
Email: Kathryn.Paternoster@ilsi.net
Phone: 317 -631-9424

Indiana Legal Services
Senior Law Project
1200 S. Madison Ave, Suite #300
Indianapolis, IN. 46225

Serving: Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan and Shelby Counties

Area 9

Paul Register, LTC Ombudsman
Email: Paul.Register@ilsi.net
Phone: 765-722-4081

Indiana Legal Services, Inc.
Indiana Senior Law Project
423 Commerce Rd.
Richmond, IN 47374

Serving: Fayette, Franklin, Rush, Union, and Wayne Counties

Area 10 & 11

Kirsten Bouthier, LTC Ombudsman
Email: Kirsten.Bouthier@ilsi.net
Phone: 812-314-2727

Indiana Legal Services
1531 13th Street, Suite G 330
Columbus, Indiana 47201

Serving: Bartholomew, Brown, Decatur, Jackson, Jennings, Monroe, and Owen Counties

Area 12

Debra Cole, LTC Ombudsman
Email: Area12ombudsman@live.com
Phone: 812-427-3333, cell: 812-592-4222

Area 12 Ombudsman Services
114 W. Main St.
Vevay, In 47043

Serving: Dearborn, Jefferson, Ohio, Ripley, Switzerland counties

Area 13

Ann Cardinal, LTC Ombudsman
Email: acardinal@vinu.edu
Phone: 812-888-5158

1019 North 4th Street
Vincennes, Indiana 47591
Phone: 800-742-9002

Serving: Daviess, Dubois, Greene, Knox, Martin, and Pike Counties

Area 14 

Mary Cleavinger, LTC Ombudsman
Email: mary.cleavinger@ilsi.net
Phone: 812-913-4484 ext. 11223

Indiana Legal Services
3303 Plaza Drive #5
New Albany, Indiana 47150

Serving: Clark, Floyd, Harrison, and Scott Counties

Area 15

Vacant, LTC Ombudsman
Email: mary.swinford@fssa.in.gov
Phone: 800-622-4484

Serving: Crawford, Lawrence, Orange, and Washington Counties

Area 16

Laura George, LTC Ombudsman
Email: laura.george@ilsi.net
Phone: 463-237-9345

Indiana Legal Services
915 Main Street, Suite #201
Evansville 47708

Serving: Gibson, Perry, Posey, Spencer, and Warrick Counties

Vanderburgh County


Michelle Motta, LTC Ombudsman
Email: mmotta@voicesinc.info
Phone: 812-423-2927

Alicia Reeves, LTC Ombudsman
Email: areeves@voicesinc.info
Phone: 812-423-2927

2425 US 41 North, Suite 405
Evansville, Indiana 47711

State Contacts

Lynn Clough
State Long-Term Care Ombudsman, Director
FSSA Office of General Counsel

402 West Washington Street
P.O. Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Email: Lynn.Clough@fssa.in.gov
Phone: 317-234-5544/fax: 317-972-3285

Mary Swinford
State LTC Ombudsman, Deputy Director
FSSA Office of General Counsel

402 West Washington Street
P.O. Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Email: Mary.Swinford@fssa.in.gov
Phone: 317-232-7134/fax: 317-972-3285

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