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Contact the State Long Term Care Ombudsman

Office of the Long Term Care Ombudsman
402 West Washington Street, Room W451
Post Office Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Information/complaint line: 800-622-4484 or 317-232-7134
Fax number: 317-972-3285
Email: LongTermCareOmbudsman@ombudsman.IN.gov

Ombudsmen contact numbers throughout the state:

Area 1

Jacqueline Hill, LTC Ombudsman
Email: jhill@nwi-ca.org
Phone: 219-384-8116

Janice Hall, LTC Ombudsman
Email: jhall@nwi-ca.org
Phone: 219-688 1833

Northwest Indiana Community Action
5240 Fountain Drive
Crown Point, Indiana 46307

Phone: 800-826-7871/(219) 794-1829 X2468

Serving: Jasper, Lake, Newton, Porter, Pulaski and Starke Counties

Area 2

Linda Kors, CSC, LTC Ombudsman
Email: linda@realservices.org
Phone: 574-284-7135, cell: 574-404-1027

Esther Meeks, LTC Ombudsman
Email: esther@realservices.org
Phone: 574-284-7127, cell: 574-229-3001

Real Services
P.O. Box 1835, 1151 South Michigan Street
South Bend, Indiana 46634-1835

Phone: 800-552-7928, ext. 7135 and 7127

Serving: Elkhart, Kosciusko, LaPorte, Marshall and St. Joseph Counties

Area 3

Aisha R. Arrington, LTC Ombudsman
Email: ararrington@doingthegood-ombudsman.org
Phone: 260-469-3161

LTC Ombudsman Program of N.E. Indiana
3215 Stellhorn Road
Fort Wayne, Indiana 46815

Serving: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells, and Whitley Counties

Area 4

Andrea Smothers, LTC Ombudsman
Email: Andrea.Smothers@ilsi.net
Phone: 765-423-5327

Indiana Legal Services
8 North 3rd Street, Suite 102
Lafayette, Indiana 47901

Serving: Benton, Carroll, Clinton, Fountain, Montgomery, Tippecanoe, Warren and White Counties

Area 5

Dana Neer, LTC Ombudsman
Email: dneer@areafive.com
Phone: 574-722-4451, cell: 260-568-0579

Area 5 AAA
1801 Smith St.
Logansport, IN 46947

Serving: Cass, Fulton, Howard, Miami, Tipton, and Wabash Counties

Area 6

Maureen Walby, LTC Ombudsman
Email: Maureen.Walby@ilsi.net
Phone: 765-759-3371 or 800-589-1121

Indiana Legal Services, Inc.
Senior Law Project
1701 Pilgrim Blvd.
Yorktown, IN 47396

Phone: 765-759-1121 or 800-589-1121

Serving: Blackford, Delaware, Grant, Henry, Jay, Madison and Randolph Counties

Area 7

John Turner, LTC Ombudsman
Email: John@thewillcenter.org
Phone: 812-298-9455 ext. 201

The Will Center
1 Dreiser Square
Terre Haute, IN 47807

Serving: Clay, Parke, Putnam, Sullivan, Vermillion, and Vigo Counties

Area 8

Robin Kimp-Willis, LTC Ombudsman
Email: Robin.Kimp@ilsi.net
Phone: 317-631-9424

Angie Calvert, LTC Ombudsman
Email: Angie.calvert@ilsi.net
Phone: 317-631-9424

Marcia Greene, AL LTC Ombudsman
Email: Marcia.greene@ilsi.net
Phone: 317 -829-3078

Indiana Legal Services
Senior Law Project
1200 S. Madison Ave, Suite #300
Indianapolis, IN. 46225

Serving: Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan and Shelby Counties

Area 9

Paul Register, LTC Ombudsman
Email: Paul.Register@ilsi.net
Phone: 765-722-4081

Indiana Legal Services, Inc.
Indiana Senior Law Project
423 Commerce Rd.
Richmond, IN 47374

Serving: Fayette, Franklin, Rush, Union, and Wayne Counties

Area 10 & 11

Kirsten Bouthier, LTC Ombudsman
Email: Kbouthier@thrive-alliance.org
Area 10 Phone: 812-876-3383 Ext. 534
Area 11 Phone: 812-314-2727

Indiana Legal Services
1531 13th Street, Suite G 330
Columbus, Indiana 47201

Serving: Bartholomew, Brown, Decatur, Jackson, Jennings, Monroe, and Owen Counties

Area 12

Debra Cole, LTC Ombudsman
Email: Area12ombudsman@live.com
Phone: 812-427-3333, cell: 812-592-4222

Area 12 Ombudsman Services
114 W. Main St.
Vevay, In 47043

Serving: Dearborn, Jefferson, Ohio, Ripley, Switzerland counties

Area 13

Ann Cardinal, LTC Ombudsman
Email: acardinal@vinu.edu
Phone: 812-888-5158

Generations
1019 North 4th Street
Vincennes, Indiana 47591
Phone: 800-742-9002

Serving: Daviess, Dubois, Greene, Knox, Martin, and Pike Counties

Area 14 

Jackie Pollock, LTC Ombudsman
Email: jpollock@lsr14.org
Phone: 812-670-3926

LifeSpan Resources
33 State St, 3rd Floor, PO Box 995
New Albany, Indiana 47151

Serving: Clark, Floyd, Harrison, and Scott Counties

Area 15

Deborah Wessel, LTC Ombudsman
Email: Debbie@sicilindiana.org
Phone: 812-277-9626

The Solutions Center
1490 West Main Street
Mitchell, Indiana 47446

Phone: 800-845-6914

Serving: Crawford, Lawrence, Orange, and Washington Counties

Area 16

Vacant, LTC Ombudsman
Email: maryswinford@fssa.in.gov
longtermcareombudsman@fssa.in.gov

Phone: 800-622-4484

Serving: Gibson, Perry, Posey, Spencer, and Warrick Counties

VOICES

Michelle Motta, LTC Ombudsman
Email: mmotta@voicesinc.info
Phone: 812-423-2927

Alicia Reeves, LTC Ombudsman
Email: areeves@voicesinc.info
Phone: 812-423-2927

VOICES, INC.
2425 US 41 North, Suite 405
Evansville, Indiana 47711

Serving: Vanderburgh County

State Contacts

Lynn Clough
State Long-Term Care Ombudsman, Director
FSSA Office of General Counsel

402 West Washington Street
P.O. Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Email: Lynn.Clough@fssa.in.gov
Phone: 317-234-5544/fax: 317-972-3285

Mary Swinford
State LTC Ombudsman, Deputy Director
FSSA Office of General Counsel

402 West Washington Street
P.O. Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Email: Mary.Swinford@fssa.in.gov
Phone: 317-232-7134/fax: 317-972-3285

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