Long Term Care Consumer Information
Welcome to the Indiana Department of Health (IDOH) Long Term Care Consumer Information webpage. This page is intended to provide resources and information to facility residents and their families who wish to learn more about long-term care facilities. Licensing and certification information for facilities can be found by selecting the program from the Long Term Care homepage.
Report a Complaint
Report a complaint regarding a health care facility
Any individual may submit a complaint to the IDOH about care provided at any licensed or certified Indiana healthcare facility or entity. The IDOH investigates all complaints. The above link is to a page that provides information about the complaint process and how to report a complaint.
Consumer Organizations
| Indiana Association of Area Agencies on Aging 4755 Kingsway Drive Indianapolis, IN 46205 (800) 986-3505 http://www.iaaaa.org/ | Alzheimer's Association Greater Indiana 50 East 91st Street, Suite 100 Indianapolis, IN 46240 (800) 272-3900 http://www.alz.org/indiana/ |
| United Senior Action P.O. Box 2922 Indianapolis, IN 46206 (317) 634-0872 | National Citizens Coalition for Nursing Home Reform 1424 16th Street NW, Suite 202 Washington, D.C. 20036 (202) 332-2275 http://theconsumervoice.org/ |
| AARP Indiana State Office One North Capitol Avenue, Suite 1275 Indianapolis, IN 46204 (866) 448-3618 http://states.aarp.org/category/indiana/ |
Ombudsman and Resident Protection Agencies
| Office of the Long Term Care Ombudsman 402 West Washington Street, Room W451 P.O. Box 7083, MS 27 Indianapolis, IN 46207-7083 Information/complaint line: (800) 622-4484 or (317) 232-7134 LongTermCareOmbudsman@ombudsman.IN.gov https://www.in.gov/ombudsman/long-term-care-ombudsman/ | Indiana Protection and Advocacy Services 4701 North Keystone Avenue, Suite 222 Indianapolis, IN 46205 (317) 722-5555 | (800) 622-4845 https://www.in.gov/idr/ipas-commission/ |