Consumer Services and Healthcare Regulation

Anyone may submit a complaint to IDOH about care provided at any licensed or certified Indiana healthcare facility or entity. IDOH investigates all complaints.

This report link is to a page that provides information about the complaint process and how to report a complaint. A complaint report form is provided for individuals to assist in the reporting of care issues.

Report a Complaint

State or federal regulations require health facilities or entities to report certain types of “incidents” to IDOH.

This report link is to a page that provides information about the incident reporting process and how a healthcare facility or entity reports incidents.

Report an Incident

Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long-term care resident to IDOH and a local law enforcement entity. Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility. The included facilities include nursing homes, hospice facilities, or intermediate care facilities for individuals with intellectual disabilities.

This report link is to a page that provides information for long-term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident. A crime report form is provided for individuals to report suspected crimes to IDOH.

Report a Reasonable Suspicion of a Crime