FSSA Organizational Directory
If you know the name of the person you wish to reach: State of Indiana telephone/ email directory
FSSA Quick Links
Program | Services | Phone |
---|---|---|
Division of Family Resources | Receives applications and approves eligibility for Medicaid, Supplemental Nutrition Assistance Program and the cash assistance program Temporary Assistance for Needy Families. | 800-403-0864 |
Division of Aging | The Division of Aging supports the development of alternatives to nursing home care and coordinates services through a network of Area Agencies on Aging. | 888-673-0002 |
Division of Disability and Rehabilitation | Administers a variety of programs to assist children and adults with disabilities. | 800-545-7763 |
Division of Mental Health and Addiction | Collaborates with a network of mental health care providers. DMHA operates six psychiatric hospitals and funds addiction prevention and treatment programs. | 317-232-7800 |
Office of Medicaid Policy and Planning | Administers health coverage programs including the Healthy Indiana Plan and other Indiana Medicaid programs. | 317-233-4455 |
Office of Early Childhood and Out-of-School Learning | Oversees early child care, early education and out-of-school time programs. | 877-511-1144 |
Family and Social Services Administration | Office of the Secretary and general information | 317-233-4454 |
Indiana 211 | A free and confidential service that helps Hoosiers across Indiana find the local resources they need. | 2-1-1 or 866-211-9966 |
Written correspondence may be sent to:
Indiana Family and Social Services Administration
402 W. Washington Street P.O. Box 7083
Indianapolis, IN 46207-7083
For all FSSA public records requests, pursuant to IC 5-14-3-1 please email fssa.apra@fssa.in.gov
If you have a complaint about web accessibility or print communications in accessible formats, please contact us via this link
FSSA Programs and Services
- Audit Services
- Contract Management
- Division of Finance
- Technology
- Disability Determination Bureau
- Human Resources
- Legislative Services
- Office of Communications and Media
- Office of General Counsel
- Division of Aging
- Division of Disability and Rehabilitative Services
- Division of Family Resources
- Division of Mental Health and Addiction
- Office of Medicaid Policy and Planning
- Indiana 211
- Office of Early Childhood and Out-of-School Learning
Name | Title | Phone |
---|---|---|
Rusyniak, Dan, M.D. | Secretary | 317-233-4690 |
Gargano, Michael | Deputy Secretary and Chief of Staff | 317-233-4690 |
Bowling, Paul | Chief Financial Officer | 317-233-4451 |
Finnell, Maria, M.D. | Chief Medical Officer | 317-233-7447 |
Welch, Peggy | Chief Advocacy Officer | 812-325-7555 |
Gilbert, Amy | Chief Science Officer | 317-234-4382 |
Merritt, Breanca, Ph.D. | Chief Health Equity and ADA Officer | 317-601-6164 |
Marshall, Cate | Executive Assistant to the Secretary | 317-233-4690 |
Simpson, Janet | Administrative Assistant | 317-232-5498 |
FAX | FAX for executive office staff only | 317-233-4693 |
FAX | FAX for Division of Family Resources case information | 800-403-0864 |
Name | Title | Phone |
---|---|---|
Cowan, Laura, CPA, CFE, CGFM, CCEP | Chief Audit Executive | 317-232-6859 |
Collins, Jeff | Audit Manager | 317-234-1005 |
Deimling, Matt | Audit Manager | 317-234-4215 |
Knowles, Robin | Audit Manager | 317-232-1219 |
Name | Title | Phone |
---|---|---|
McAloon, Greg | Director, Contract Management | 317-234-6814 |
Moe, Alexis | Contract Manager | 317-232-7940 |
Sargent, Michael | Contract Manager | 317-234-7807 |
Stenger, Greg | Contract Manager | 317-234-0564 |
Ahnafield, Heather | Contract Manager | 317-234-7890 |
Name | Title | Phone |
---|---|---|
Nelson, David | Agency Controller | 317-233-3045 |
Robinson, Tammie | Director, Accounting Operations | 317-233-4725 |
Hadley, Eric | Director, Federal Funds | 317-232-7088 |
Blake, Scott | Director, Administrative Services | 317-232-6835 |
Potter, Joshua | Controller, Division of Disability and Rehabilitative Services | 317-234-3189 |
Gale, Steven | Controller, Division of Aging | 317-232-7133 |
Eustace, Kevin | Controller, Division of Family Resources | 317-233-1925 |
Kinsworthy-Blye, Dhiann | Controller, Division of Mental Health and Addiction | 317-232-7862 |
Tammy Kiefer | Controller, Office of Early Childhood and Out-of-School Learning | 317-234-7842 |
Melton, Leslie | Controller, Office of Medicaid Policy and Planning | 317-233-6524 |
Data and Analytics
Norwood, Connor, PhD | Chief Data Officer | 317-234-1380 |
McFarlane, Tim | Deputy Chief Data Officer | 317-416-8390 |
Maxey, Chris | Senior Manager, Reporting & Analytics | 317-233-0587 |
Wiley, Jon M (Mark) | Data Acquisition | 317-232-4308 |
Bennett, Merih | Medicaid Data Strategist | 317-220-1318 |
Kirby, Matt | Director of Engagement and Analytics | 317-618-4994 |
Simpson, Janet | Administrative Assistant, Data & Analytics | 317-232-5498 |
Privacy and Security
McCullough, Cliff | Chief Privacy & Security Officer | 317-232-4732 |
Information Technology/Programming Services
Linder, Jared | Chief Information Officer | 317-234-6998 |
Nair, Sunil | Senior Manager, Eligibility Applications | 317-619-8976 |
Needler, Dan | Senior Project Manager, Information Technology (IT) Strategies | 317-234-0602 |
Physical Plant Operations
Slocum, Caleb | Manager (Facility, Fleet, Logistics, Disposition, Safety/Security and Disaster Planning) | 317-232-4720 |
Bland, Marisa | Forms and Records | 317-232-0602 |
Johnes, David | Fleet, Disposition and Facilities | 317-232-4520 |
Disability Determination Bureau
Program Office | General Information | 1-800-622-4968 |
Social Security Administration | Apply for Services | 1-800-772-1213 |
Disability Determination Bureau | Obtain Status on a Pending Claim | 1-800-622-4968 |
Name | Title | Phone |
---|---|---|
Habig, William (Gus) | Senior Policy and Legislative Director | 317-232-1164 |
Smith, Hamilton | Legislative Coordinator | 317-232-1149 |
FSSA Human Resources
For Employment Verifications, please reach out to the SPD Employment Verifications Team by phone at 855-773-4647, Option 5, or by email at VOE@spd.in.gov.
FSSA Office of Communications and Media
Name | Title | Phone |
---|---|---|
Gavin, James (Jim) | Director, Communications & Media | 317-234-0197 |
Lemons, Marni | Deputy Director, Communications & Media | 317-234-5287 |
Williams, Ted | Communications Technology/Electronic Media | 317-234-4199 |
Chinn, Vicki | Webmaster | 317-232-7827 |
Parker, Vicki | Constituent Services | 317-233-2202 |
Runkle, Tyson | Communications Manager | 317-232-1354 |
Severson, Ken | Communications Manager | 317-234-7918 |
Brumfield, Laquana | Constituent Services | 317-232-4701 |
Name | Title | Phone |
---|---|---|
Huckleberry, Leslie | Attorney at Law, General Counsel | 317-232-1246 |
Martin, William | Attorney at Law, Deputy General Counsel | 317-232-8208 |
Keyes, Jessica | Attorney at Law, Deputy General Counsel and Ethics Officer | 317-234-3884 |
Seidman, Doug | Attorney at Law, Contracts & Leasing Management | 317-232-1684 |
James, Autumn | Attorney at Law, OECOSL and DFR Deputy General Counsel | 317-234-6381 |
Hoskins, Wendell | Chief of Investigations | 317-234-1604 |
Name | Title | Phone |
---|---|---|
Renner, Sarah | Director, Division of Aging | 317-232-7123 |
Vacant | Deputy Director | |
Nine-Altevogt, Cathleen | Director Adult Protective Services | 317-232-7148 |
Bailey, Patti | Operations Manager | 317-232-1731 |
Gale, Steven | Controller | 317-232-7133 |
Clough, Lynn | State Long Term Care Ombudsman | 317-234-5544 |
Division of Disability and Rehabilitative Services
Name | Title | Phone |
---|---|---|
Program Office | General Information | 800-545-7763 (Toll Free) |
Mitchell, Kelly | Director, DDRS | 317-234-7581 |
Smith, Pashun | Executive Assistant | 317-234-7581 |
Robinson, Cathy | Associate Director, DDRS | 317-234-7581 |
Potter, Joshua | Controller | 317-233-3735 |
Bureau of Rehabilitation Services
Program Office | General Information | 877-241-8144 |
Koleszar, Theresa | Director, BRS | 317-232-1432 |
Sharp-Byrnes, Shanida | Director, Policy and Due Process | 317-232-2764 |
Vacant | BRS Associate Director | |
Phillips, Locket | Manager, Blind and Visually Impaired Service | 317-232-1441 |
Russell, Jeff | Director, Vocational Rehabilitation Services Operations | 317-234-8911 |
Blankenship, Kristina | Director, VR Business and Community Engagement | 317-650-9828 |
Bates, Virginia | BRS, Director of Program Improvement | 317-232-4713 |
Kraeszig, Jonathan | Director, Youth Services | 317-232-1964 |
DeQuis, Kim | Region Manager, VR Region 1 | 877-847-9897 |
Snedigar, Rheonna | Region Manager, VR Region 2 | 877-715-3171 |
Polmateer, Shannon | Region Manager, VR Region 3 | 765-413-2544 |
Hudson, Teresa | Region Manager, VR Region 4 | 812-631-6760 |
Schaefer, Michelle | Region Manager, VR Region 5 | 812-470-1953 |
Marcum, Rhonda | Manager, Deaf & Hard of Hearing Services | 317-542-3449 |
Bureau of Developmental Disabilities Services
BDDS Helpline | BQIS.Help@FSSA.IN.gov | 800-545-7763 (Toll Free) |
Wimsatt, Holly | Director | 317-232-3162 |
Sullivan, Scott | Director, Field Operations | 317-232-2034 |
Kaufman, Kelly | Director, Operations | 317-232-2699 |
Dane, Heather | Director, Home- and Community-Based Services | 317-233-7420 |
Kimmel, Kira | Director, Facility-Based Services | 317-234-5815 |
VanWicklin, John | Assistant Director | 317-233-3395 |
Rodway, Matt | BDDS Ombudsman | 317-503-1217 |
Bureau of Quality Improvement Services
BQIS Helpline | BQIS.Help@FSSA.IN.gov | |
BQIS online complaint | https://apricot.socialsolutions.com/document/edit/id/new/form_id/113 | |
Complaint Line | 800-545-7763 | |
Harlan-York, Jessica | Director, BQIS | 317-234-1147 |
Thomas, Shelly | Assistant Director, BQIS | 317-234-2764 |
Lawrence, Geena | Director, DDRS Provider Services | 317-234-6837 |
Cauley, Kim | Quality Assurance Manager | 812-424-4245 |
Bureau of Child Development Services - First Steps
First Steps State Office | 800-545-7763 | |
Commons,Christina | Director, BCDS – First Steps | 317-234-1142 |
Tomasino, Jessica | Assistant Director | 317-982-0718 |
Smith, Meghan | Policy and Due Process Manager | 317-234-6516 |
McCall, Maggie | Data and Quality Assurance Manager | 317-232-2027 |
Young, Constance | Outreach and Training Manager | 317-234-2177 |
Tarter, Sondra | Program Services Manager | 317-232-7479 |
Name | Title | Phone |
---|---|---|
Eligibility Services | Apply for benefits for SNAP (food assistance), TANF (cash assistance), IMPACT (job training) and Medicaid (health coverage) | 800-403-0864 (Toll Free, 8 a.m. to 4:30 p.m. local time) |
EBT Customer Service | Report an EBT (Hoosier Works card) lost or stolen (call immediately), or to report a card is damaged, to select or change a PIN, to check an account balance, or for questions or help with a card. | 877-768-5098 (Toll Free, 24/7) |
DFR County Offices | Contact information is listed online for each DFR county office, or call the number listed to apply for or manage your SNAP, TANF, IMPACT and Medicaid benefits. | 800-403-0864 (Toll Free, 8 a.m. to 4:30 p.m. local time) |
DFR Central Office
Shields, Adrienne | Director | 317-234-2373 |
Smalley, David | Deputy Director, Policy | 317-232-2010 |
Beam, Sunshine | Deputy Director, Operations | 317-234-8697 |
Eustace, Kevin | Controller | 317-232-7133 |
Hewett, Timothy | Quality Control Manager | 317-232-4498 |
Hunter, Katie | Eligibility Program Manager | 317-234-8920 |
Prezzy, Monique | Manager of Training | 317-234-4766 |
Carter, Michael | Contract Compliance Manager | 317-234-9533 |
Stenger, Gregory | Divisional Contracts Manager | 317-234-0564 |
Holliday, Jasmine | Policy Information (SNAP, TANF, and IMPACT) | 317-232-4907 |
Morse, Tara | Executive Director | 317-504-3627 |
Ferren, Jaimie | Deputy director | 317-642-6703 |
Pennington, Seth | Program Director, Project Director for 211 Lyft and Open Beds | 812-493-5041 |
Mote, Ashley | Business Systems Consultant | 317-800-9280 |
Mattson, Stephen | Contact Center Manager | 317-234-8966 |
McGrevy, Lizzy | Domestic Violence Outreach Specialist | 317-234-8966 |
Stitt, Roger | Community Resources Database Manager | 317-438-4974 |
Office of Early Childhood and Out-of-School Learning – Head Start State Collaboration Office
Program Office | General Information | 877-511-1144 |
Norvell, Nicole | Director, Office of Early Childhood and Out-of-School Learning | 317-234-3313 |
Withers, Rene | Deputy Director, Office of Early Childhood and Out-of-School Learning | 317-234-8960 |
Division of Mental Health and Addiction
Name | Title | Phone |
---|---|---|
General Information | 317-232-7800 | |
Chaudhary, Jay | Director | 317-232-7860 |
Johnson-Yates, Rachel | Deputy Director / Chief of Staff | 317-232-7852 |
Blackmon, Sirrilla | Executive Director, Mental Health Strategies and Services | 317-232-7843 |
Buhner, Rebecca | Executive Director, Addiction Strategy and Services | 317-232-7935 |
Harrold, Wendy | Executive Director, Data Strategies | 317-232-7824 |
Norris, Katrina | Executive Director Indiana State Psychiatric Hospital Network | 765-935-9292 |
Carey, Kory | Executive Director, Equity and Systemic Integration | 317-412-5294 |
Kinsworthy-Blye, Dhiann | Controller | 317-232-7862 |
Drapeau, Christopher | Executive Director, Prevention, Crisis Response and Suicide Prevention | 219-258-0114 |
Vacant | Director of Recovery Support Services |
State Psychiatric Hospitals
Norris, Katrina | Executive Director Indiana State Psychiatric Network | 765-935-9292 |
Jeff Wedding | Director of Operations | 812-469-6800 ext. 4950 |
Oliver, Carlene | Superintendent, Evansville Psych. Children's Ctr. | 812-477-6436 |
Oliver, Carlene | Interim Superintendent, Evansville State Hospital | 812-469-6800 ext. 4951 |
Foster, Matt | Interim Superintendent, NeuroDiagnostic Institute | 317-941-4000 ext. 4080 |
Schoenradt, Bethany | Superintendent, Logansport State Hospital | 574-722-4141 |
Isaacs, Alicia | Superintendent, Madison State Hospital | 812-265-2611 |
Stanley, Paul | Superintendent, Richmond State Hospital | 765-935-9246 |
Finance
Ferry, Mike | Assistant Deputy Director, Community and Hospital Contract Accountability and Resource Allocation | 317-232-7839 |
Patel, Lipsa | Financial Analyst | 317-233-3319 |
Office of Medicaid Policy and Planning
Name | Title | Phone |
---|---|---|
Program Office | General information | 317-233-4455 |
Medicaid Member Fraud | FSSA Bureau of Investigations hotline |
800-403-0864, option 5 |
Medicaid Provider Fraud | Program integrity hotline |
800-457-4515, option 2 |
Taylor, Allison | Medicaid Director | 317-233-4455 |
Dodson, Laura | Executive Assistant to the Medicaid Director | 317-234-8946 |
Lux-Kleman, Lindsey | Chief of Staff & Deputy Director, Strategy | 317-232-4354 |
Angel, Natalie | Deputy Director, Operations | 317-234-5547 |
Schwipps, Amber | Division Administrative Assistant | 317-233-9913 |
Cook, Michael | Director, Provider Services Section | 317-232-7050 |
Darby, Elizabeth | Director Organizational & Vendor Management | 317-447-2672 |
Edwards, Meredith | Director, Quality and Outcomes Section | 317-234-5780 |
Messina, Frank, MD | Director of Clinical Operations | 317-234-1306 |
Vacant | Director, Policy and Program Development Section | |
Hilliker, Amelia | Director, Program Integrity Section | 317-234-2129 |
Leonard, Kathleen | Director, Reimbursement Section and Actuary | 317-233-9282 |
Spinner, Nonis | Director, Eligibility Section | 317-232-4966 |
Lugo, Leslie | Director, Pharmacy Section | 317-233-0097 |
Vacant | Director, Healthy Indiana Plan | |
Zerr, Dr. Ann | Medical Director | 317-234-2407 |
Melton, Leslie | Controller | 317-233-6824 |
Children's Health Insurance Program help | CHIP | 800-889-9949 |