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File for Unemployment

Uplink Unavailable Wednesday, December 11, 2019

Uplink, Indiana’s online filing system, will be unavailable on Wednesday, December 11, 2019 from 6 PM - 9 PM for scheduled system updates.  We apologize for any inconvenience.

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Effective April 14, 2016, unemployment insurance claimants are now required to provide a working email address and information about their driver’s license or state identification card, if they have a license or card, when they log into their Uplink accounts.

DWD will use claimants’ email addresses to notify them electronically when correspondence related to their claims is available for viewing on their Uplink homepages. Decisions regarding benefit eligibility, as well as letters related to benefits claims and other written correspondence from DWD, will be sent to claimants only through email notification starting on April 14, 2016.
Information regarding claimants’ driver’s licenses or identification cards will be used to validate claimants’ identities and prevent fraud and identity theft.
You may reach a Customer Service Specialist at 1-800-891-6499 to answer questions about changes to Uplink.

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  • Filing for Unemployment Insurance is as easy as 1...2...3...

    Step 1: APPLY

    File an initial application for benefits as soon as you become unemployed. This begins the mandatory one week non-paid waiting week. Benefits will be paid for eligible claims filed after this one week non-paid waiting period.

    You will need the following information when filing:

    • A valid email account – your email address will become your Uplink Username – call 1-800-891-6499 if you need help creating a free email account.
    • Address, social security number, Indiana Driver’s License or valid ID, date of birth and phone number.
    • Last employer’s name, mailing address, phone number, dates of employment and reason you are unemployed.
    • Most recent paycheck stub.

    Step 2: VOUCHERS

    Vouchers must be submitted weekly through the Uplink filing system. Submit your weekly voucher the week following your initial application and each week thereafter.

    Benefits are paid weekly. Weeks run from Sunday 12:00 a.m. to Saturday 8:59 p.m. Eastern-time. Vouchers cover the previous week and may be filed starting on Sunday.

    You must submit a weekly voucher even if you have an issue delaying your benefits or are appealing a decision. When a determination is reached all eligible payments will be released.

    Step 3: AFTER FILING

    Within 10 business days of filing, you will receive a wage transcript and benefits computation form. This does not mean you qualify: it is a statement providing a possible weekly benefit amount and an overall maximum benefit amount should you be eligible.

    Eligibility will be determined during the first 21 business days if there are no issues with your claim. We encourage you to check your claimant homepage daily throughout this time.

    Additional Resources and Information

    Income assistance is available for workers who have lost their job through no fault of their own. You can quickly find out if you are eligible for benefits and get more information at your local WorkOne Career Center.

    For additional assistance visit our Frequently Asked Questions page, visit your local WorkOne Career Center or call our help line at 1-800-891-6499.

  • File For Unemployment

    Click to Log-in

    Click to visit Uplink for Claimants

     

    RESET YOUR PASSWORD: (What to do if you can’t log into your unemployment homepage)

    1.      Click ‘Forgot Password’ on the logon page.
    2.      Enter your Social Security Number, Date of Birth and answer the Security Question.
    3.      Type a new password. (must be different from your old password)
    *Attention: If you still can’t log into your unemployment homepage, see below instructions.

    RESET YOUR USERNAME: (What to do if you can’t log into your unemployment homepage and you have already reset your password)
    1.      Click the ‘Forgot Username’ link on the logon page.
    2.      Enter your Social Security Number, Date of Birth and answer the Security Question.
    3.      Your Username will appear on the screen. Write it down and pay close attention to spelling and capitalization…..it matters!!

  • After you File a Claim

    Online Claimants

    • Indiana law requires a one-week waiting period for which you cannot be paid.
    • Return to Uplink CSS, the online unemployment insurance filing system, and fill out the claim voucher on-line within one week of filing your initial claim.
    • Continue to file your weekly voucher online at Uplink.
    • Search for work. You must complete 3 work search activities each week to be eligible for unemployment insurance (unless you have a waiver).
    • Visit the WorkOne Center as requested for an interview and job search assistance.

    Important Tips:

    Your payment could be delayed if you fail to complete your voucher properly - so make sure to answer all questions. Write down wages or pay earned for the week.

    If you experience a problem with your claim or have questions, we encourage you to contact our help line at 1-800-891-6499 or to visit your local WorkOne Center for assistance. Most questions or problems will not change the procedure you follow. However, until the problem is resolved . . .

    • You will not receive any benefits until a decision about your claim is made.
    • You must continue to file a voucher for each week you are unemployed. Make sure to complete it accurately.
    • If you are found to be eligible to receive benefits, you will be paid benefits for the past weeks you filed vouchers.
    • If you are found to be ineligible, you have the right to appeal the decision. However, you must file your appeal within 10 days. Click here to see how to file an appeal.
 

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.

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