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District Offices

Welcome

For most questions, you can message a customer service representative on INTIME.

The Indiana Department of Revenue (DOR) customer centers in Indianapolis, Merrillville, and Clarksville are open for walk-in service from 8 a.m. to 4:30 p.m., local time, Monday through Friday.

All other offices are open by appointment only. Each location takes appointments two days a week. Check the District Office near you for days appointments can be scheduled.

You may also call Customer Service at 317-232-2240 from 8 a.m. to 4:30 p.m. ET.

Walk-in Service or Appointment District Offices

Open 8 a.m. to 4:30 p.m., local time, Monday through Friday.

Clarksville

Clarksville District Office

1200 Madison St. Ste. E.
Clarksville, IN 47129

Make an appointment

Unavailable for in-person services on the first Wednesday of the month from 8 - 10 A.M.

Directions to Clarksville District Office

Hear Directions to Clarksville DO

Indianapolis

Indianapolis District Office

100 N. Senate Ave., IGCN, Rm N105
Indianapolis, IN 46204

Make an appointment

Directions to Indianapolis District Office

Hear Directions to Indianapolis DO

Merrillville

Merrillville District Office

1411 E. 85th Ave.
Merrillville, IN 46410
219-769-4267

Make an appointment

Unavailable for in-person services on the first Wednesday of the month from 8 - 10 A.M.

Directions to Merrillville District Office

Hear Directions to Merrillville DO

The Merrillville office is unavailable for in-person services on Tuesday, Dec. 9, 2025, from 12 - 4 P.M. local time.

Appointment-only District Offices

These offices are not available for walk-in service.

Evansville

Evansville District Office

500 S. Green River Rd.
Ste. 202, Goodwill Building
Evansville, IN 47715
812-479-9261

By appointment Mondays & Thursdays

Directions to Evansville District Office

Hear Directions to Evansville DO

Services provided by your District Offices

Get answers to individual and/or business tax questions

Submit a completed state tax return(s) (paper filing only)

Help correct or adjust processed
tax returns

Get a review and explain tax
billing(s)

Take payments via exact cash, checks, money orders, or debit/credit.

Get assistance in setting up payment arrangements

Get questions about DOR's collection
process answered.

Assistance with resolving
license protests

The District Offices cannot

Prepare Individual Income or Business tax returns

Assist with any Motor Carrier requests. You must schedule an appointment with Motor Carrier Services.

If you are representing another person in a tax matter, a Power of Attorney (POA) form may be required.