Questions & Customer Service
The DNR Customer Service Center is open 8:30 a.m. - 4 p.m. Monday through Friday. It is located a 402 West Washington Street, Room W160A, Indianapolis. You may wish to review answers to common questions before calling.
Department of Natural Resources
402 West Washington Street
Indianapolis, IN 46204
If you wish to e-mail your question, click the link below and fill out the form. Review common questions and answers.
Please contact Access Indiana Customer Service, visit the help website, or call 866-960-3023 to reach customer support.
Visit the APRA portal website to submit a public records request.
Customers requesting DNR Law Enforcement incident reports, background checks or bodycam recordings should complete Form 56608 Request for Public Record (PDF) and email, mail, fax or drop off to:
DNR, Public Record Request
Indiana Government Center South
402 W. Washington St., Room W256
Indianapolis, Indiana 46204
317-232-4200
317-233-6811
PAC@dnr.IN.gov
Anyone who has a claim for personal injury or property damage against the State of Indiana must either use this form to file a claim or make the claim in writing as prescribed in IC 34-13-3. Tort claims are filed with the Attorney General.
Media questions or interview requests should be directed to:
Marty Benson, Public Information Officer
Phone: 317-233-3853
Email: mbenson@dnr.IN.gov
Holly Lawson, Director of Communications
Phone: 317-232-4003
Email: hlawson@dnr.IN.gov
