Each year, approximately 4,000 drivers damage infrastructure located along Indiana highways. This infrastructure includes guardrail, cable barriers, crash attenuators, lighting structures, signs, bridges, culverts, fences, traffic signals, pavement, and roadway drainage.
Challenged to identify new procedures, processes and operational efficiencies, INDOT began to investigate potential solutions to the increasing financial burden of repairing and replacing damaged right-of-way infrastructure. In 2010, INDOT deployed DamageWise, a statewide crash damage tagging, management and invoicing system that associates crash-damaged infrastructure to a police crash report and seeks reimbursement.
INDOT’s DamageWise program is an effective, innovative solution to the increasing financial burden of repairing and replacing damaged right-of-way infrastructure. This program includes a range of policy and procedure changes designed to more effectively associate vehicle crash reports with crash-damaged infrastructure; ensure that invoices reflect the fully-loaded repair cost; reduce the time between a crash and when an invoice is sent to the responsible party; and improve documentation sent to responsible parties.
If you have been involved in an accident that results in damage to INDOT property, please contact the Damage to State Property department at 1-800-745-4308 or firstname.lastname@example.org
Personal Property Damage
You must file a tort claim if you have suffered damage to your vehicle or private property that you believed was caused by INDOT and wish to seek reimbursement. Download a tort claim for property damage reimbursement.
Roadway Damage Tags
If you are employed by a law enforcement agency and need to order roadway damage tags, call 1-855-463-6848.