In order to keep better track of claims, here at IHCDA, we are requesting agencies to include the month of reimbursement in the comment section when submitting claims. The comment section is located on the “Claim” tab of the submission screen. Make sure you include the month you are requesting monies in the “comment” box.
A claim will be denied if, during the course of claim review, additional documentation is requested but not received within three business days. If a claim is denied, the organization will be required to go to IHCDA Online and resubmit the claim using the same receipt number at such a time as all documentation is ready for submission.
If you have any questions or issues regarding claims, please email the Financial Operations Department at claims@ihcda.in.gov
Partner's Guide to IHCDAOnline
Partner's Guide to Professional Services Contracts and IHCDA Online
