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Hospital (general) Licensing and Certification Program

A hospital is a health care facility that generally is an institution, a place, a building, or an agency that holds out to the general public that it is operated for hospital purposes and that it provides care, accommodations, facilities, and equipment, in connection with the services of a physician, to individuals who may need medical or surgical services.

Any facility that meets the definition of a hospital found in Indiana Code 16-18-2-179 must be licensed by the Indiana Department of Health (IDOH) on an annual basis.

The IDOH monitors the health care quality of hospitals through the licensure process. IDOH surveyors visit hospitals regularly in accordance with rules under IC 16-21-1-10 for licensure inspections or more often if complaints are filed about a hospital.

Contact the Program

Indiana Department of Health
Division of Acute Care
2 North Meridian Street, 4A
Indianapolis, IN 46204
Program Manager
Jennifer Hembree
(317) 233-7474 (Acute Care Receptionist)
(317) 233-1325 (IDOH Main Switchboard)
(317) 232-3095
(317) 233-7472  [Administrative Assistant]

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Announcements / Current News

COVID-19 National/State Emergency Hospital Blanket Waiver: Patient Beds

  • Retroactive to March 6, 2020
  • A waiver from state rules regarding plan review of rooms converted for patient use for the duration of the state and national emergency (emergency) related to the COVID‐19 is granted under the terms of this waiver.
  • Room(s) and unit(s) previously planned reviewed and approved but not in current use may be operationalized without review or inspection.

Third Emergency Order Granting Temporary Blanket Waivers for Hospitals

Fourth Emergency Order Amending Blanket Waiver on Negative Pressure Isolation Rooms

Report a Complaint or Incident

Report a complaint regarding a health care facility
Individuals can call or email to make complaints about care provided at any licensed or certified Indiana health care providers or suppliers.

Report an incident regarding a health care facility
The Incident Report Form is for health care facilities to notify the Indiana Department of Health of a reportable incident pursuant to the IDOH Reportable Unusual Occurrence Policy. The Incident Report Form is also for health care facility staff (nursing homes, intermediate care facilities, and hospice agencies) to report a reasonable suspicion of a crime against a resident pursuant to Federal regulations. This form is not to be used to file a complaint.

Consumer Information and Reports



Laws and Regulations

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State Laws and Rules

Professional Organizations

Accreditation Organizations

Quality Improvement Organizations

  • Quality Improvement Organization Information - A Quality Improvement Organization (QIO) is a group of health quality experts, clinicians, and consumers organized to improve the care delivered to people with Medicare.  QIOs work under the direction of the Centers for Medicare and Medicaid Services (CMS) to assist Medicare providers with quality improvement and to review quality concerns for the protection of beneficiaries of the Medicare Trust Fund.

State Government

Federal Government

Program Information and Policies

Advisory Letters


Health Care Facilities Task Force Final Report