Growing Care Coordination: Medical Operations Coordination Center (MOCC) and Alternate Payment Model Feasibility Study
Description: A 24/7 statewide hub to coordinate patient transfers, EMS resources and hospital capacity. The MOCC aims to ensure rural communities get timely access to trauma, stroke, psychiatric and maternal care by streamlining referrals, reducing inappropriate ER use, supporting rural hospital sustainability and strengthening preparedness for mass casualty events.
Activity
Track the progress and opportunities for Initiative 1.
| Name | Description | Status |
|---|---|---|
| MOCC Operations RFP |
View posting
|
Closed 6/15/26 |
| ACO Feasibility Study RFP |
View award |
Awarded |
| Executive Steering Committee | Ongoing communication and sharing of national lessons learned with hospital and EMS leaders | Ongoing |
| Name | Description | Status |
|---|---|---|
| APM Meeting Group | Completed 2/29 |
FAQs
What is the MOCC?
It is a 24/7 statewide hub to assist in the coordination of patient transfers, EMS resources and hospital capacity.
Who will operate and staff the MOCC?
The MOCC will be operated and staffed by a qualified vendor awarded through the Indiana Department of Administration’s procurement process.
What role do local hospitals play in coordination?
All hospitals play a vital role in the coordination of care and patient movement, specifically communication, resource capacity and delivery of care. Hospitals will be key contributors as the MOCC aims to improve the coordination of care in rural Indiana and ensure patients are receiving the right care, at the right place, at the right time.
Will training be provided for hospitals and EMS teams?
Yes, the state and MOCC staff intend to provide training, education and outreach throughout all phases of MOCC implementation.
How will this hub help me or my family if we need emergency care?
The MOCC will be a trusted resource for providers across the continuum of care to contact and support the decision-making process for the coordination of care. The MOCC will have qualified staff and visibility in Indiana’s healthcare system to ensure patients are getting to the right level of care in a timely manner.
Will rural hospitals get more support so patients don’t have to travel far?
The MOCC aims to alleviate rural hospital and EMS capacity concerns by connecting appropriate resources in an efficient and sustainable manner. This will help get patients to the appropriate level of care based on their needs and return them as efficiently as possible.