Language Translation
  Close Menu

News & Outreach

  • Resources for outreach programs

    flood outreach banner

    We encourage your community to develop an outreach program if you do not already have one in place. Through outreach, you can make citizens more aware of their true flood risk so they can make better-informed decisions. This also makes for a safer, more resilient environment that will mitigate or reduce future flood losses and the need for community assistance, including local flood response and recovery efforts. Encouraging residents and business owners in your community to purchase flood insurance will make your community more resilient. There are social media templates and other resources provided by FEMA that can be found and downloaded at Please help increase the outreach being done during the current spring flood insurance outreach campaign by placing information about flood insurance on your community’s web and social media sites.

  • Flood Insurance office hours available

    Starting April 29, James Sink, Region V flood insurance liaison and staff will be available via Zoom on the last Friday of each month from 10 to 11 a.m. CT for Flood Insurance Office Hours to answer questions you, local officials, and residents may have about flood insurance through the National Flood Insurance Program. A breakout room will be used to help mitigate concerns about Personally Identifiable Information (PII). No registration is required.

    If there is sufficient demand, they may be able to hold office hours more frequently or extend the time beyond one hour.

    Additional details:

    Topic: FEMA Region 5 Flood Insurance Office Hours

    Time: April 29, 2022, at 10 a.m. CT (US and Canada)

    Every month on the Last Friday, until Dec. 30, 2022, 9 occurrence(s)

    April 29, May 27, June 24, July 29, Aug. 26, Sept. 30, Oct. 28, Nov. 25, & Dec. 30, 2022, all sessions begin at 10 a.m. CT

    Please download and import the following iCalendar (.ics) files to your calendar system.


    Join ZoomGov Meeting

    Meeting ID: 161 171 5403

    Passcode: 948632

    One tap mobile

    +16692545252,1611715403# US (San Jose)

    +16468287666,1611715403# US (New York)

    Dial by your location

    +1 669 254 5252 US (San Jose)

    +1 646 828 7666 US (New York)

    +1 669 216 1590 US (San Jose)

    +1 551 285 1373 US

    Meeting ID: 161 171 5403

    Join by SIP

    Join by H.323 (US West) (US East)

    Meeting ID: 161 171 5403

    Passcode: 948632

  • FEMA releases Rate Explanation and Discount guides

    FEMA has also recently released the “Rate Explanation” and “Discount” guides to help citizens understand how the premiums are determined and discounted for a Standard Flood Insurance Policy (SFIP). Recent changes to the rating methodology have made these guides even more helpful. The guides are available at