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Contact Options

If you would like more information on the Indiana Department of Workforce Development and our programs and services, please contact us by one of the following methods below. You can also type your question in the search field located at the top right of this page or visit your local WorkOne Office.

Unemployment Web Chat

Want live help for your unemployment related questions? Visit the DWD web chat:

Unemployment Web Chat

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Ask UI Contact Center Email

AskUIContactCenter@dwd.IN.gov

** Please include the following details in your email**

  • Are you a claimant or an employer?
  • Your last name
  • The last 4 digits of your social security number or employee account number
  • Zip code of residence

General Contact Methods

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Indiana Career Ready

Indiana Career Ready is Indiana’s one stop shop for INDemand Jobs, Labor Market Information and Knowledge and Skill based assessments.

Job Seekers - Visit Indiana Career Ready today to search INDemand Jobs statewide and build your profile in the Job Seeker Portal or apply for available opportunities with Indiana employers.

Employers - Visit Indiana Career Ready today to build your profile in our Employer Portal to assist you in building job descriptions and job postings highlighting skills needed for today’s workforce and help you connect to skilled talent.

Visit us at www.indianacareerready.com.

For general questions and information regarding Indiana Career Ready please email indianacareerready@dwd.in.gov.

Indiana Career Connect

Indiana Career Connect connects job seekers to tools needed in the search for employment as well as assist employers in connecting to a skilled workforce. Indiana Career Connect is a great place to get started. Visit us at www.indianacareerconnect.com.

For individual and employer password reset, email confirmations or any issue or question regarding Indiana Career Connect please contact us at icc@dwd.in.gov.


Indiana Career Explorer

Indiana Career Explorer assists students, job seekers and others in exploring career paths while considering various occupations. Indiana Career Explorer assist students, grades 6-12, with the completion of their required graduation plan. Indiana Career Explorer is a great place to get started. Visit us at www.indianacareerexplorer.com.

For general questions regarding Indiana Career Explore please email ICEhelp@dwd.in.gov.


Can't reach DWD today? View the calendar and contact us on the next non-holiday, business day for assistance.

View State Holiday Calendar

Additional Resources and Information:

If you cannot find the answers to your questions on our website, here are some additional resources:

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.

News and FAQs

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