What is INfreefile?
INfreefile was developed in 2003 by the Internal Revenue Service (IRS) and tax preparation software vendors. INfreefile allows customers with lower adjusted gross incomes (AGI) to file their federal and state taxes for free using simple question and answer type software.
Benefits of Using INfreefile
- Faster refunds: A paper-filed return can take significantly longer than an electronically filed return.
- Confirmation: You’ll receive confirmation that your return was received and accepted.
- 24/7 access: You can access INfreefile at any time, day or night.
- Easy to use: All INfreefile options are user-friendly and include step-by-step instructions.
- Fewer errors: Electronically filed returns have a 2% error rate compared to a 20% error rate for paper-filed returns.
- More efficient: You can prepare and file your federal and state tax returns at the same time.
- Convenient: INfreefile provides the added convenience of direct deposit for refunds and direct debit for payment of taxes owed.
Free File partners are online tax preparation companies that offer the “IRS Free File” program, which provides free electronic tax preparation and filing of federal tax returns at no cost to qualifying taxpayers.
Some companies that participate in the IRS Free File program offer free state filings. Participating vendors must meet Indiana’s software certification requirements to ensure an accurate product.
The IRS and DOR do not endorse any individual partner company. The links below will take the user to sites provided by the vendor and are not maintained or controlled by DOR. Any other links used to access vendor websites may result in fees or charges. Please review each vendor’s offerings, including limitations and exclusions, carefully.
INfreefile vendors for tax season 2023 are posted below.
Be sure to...
- Review the offers from the vendors listed below.
- If you think you qualify based on your 2022 income, select a vendor of your choice by clicking on its logo.
- Once you select your vendor, you will be redirected to the vendor's website to begin your return.
Note
- To ensure you can file both your federal and state return for free, access INfreefile products from this page.
- You will need to create a new account with the vendor each year to ensure a no-cost filing.
- Read our INfreefile FAQ below.
Returning Users
Follow the vendor’s directions for returning users as listed on their website. You may be required to create a new account. If you used INfreefile last year and your adjusted gross income (AGI) increased, you may no longer be able to use specific vendors or may be ineligible for INfreefile.
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Additional No-Cost Filing Resources
Information on tax assistance for seniors and low-income taxpayers is available on DOR’s Individual Income Tax webpage.
Note: Cash App Taxes (formerly Credit Karma Tax) is not a member of the Free File Alliance.
INfreefile FAQs
- What is INfreefile?
INfreefile was developed in 2003 by the IRS and tax preparation software vendors. INfreefile allows customers with lower adjusted gross incomes (AGI) to file their federal and state taxes for free using question and answer style applications. Nearly two million Hoosiers qualify for this free service.
- What are the benefits of using INfreefile?
- Faster refunds: A paper-filed return can take significantly longer than electronically filed returns.
- Confirmation: You’ll receive confirmation that your return was received and accepted.
- 24/7 access: You can access INfreefile at any time, day or night.
- Easy to use: All INfreefile options are user-friendly and include step-by-step instructions.
- Fewer errors: Electronically filed returns have a 2% error rate, compared to a 20% error rate for paper-filed returns.
- More efficient: You can prepare and file your federal and state tax returns at the same time.
- Convenient: INfreefile provides the added convenience of direct deposit for refunds and direct debit for payment of taxes owed.
- How do I use INfreefile?
Eligible customers may prepare and file their federal and state income tax returns for free using software provided by INfreefile vendors. To get started, compare each of the five vendors’ offers and select the vendor that works best for you.
All INfreefile software is designed to navigate you through a series of questions, asking only for the information that is needed based on the type of return you are filing. All INfreefile software will automatically check for completeness and errors.
- I have already filed my federal return. Can I use INfreefile to file my state return only?
Yes!
- I qualify for INfreefile, but the vendor I selected is trying to charge me. What do I do?
If you already have an existing account with a vendor, you must create a new account when using INfreefile. Because you already have an established account, the vendor software product is redirecting you to the product you last used which is charging a fee.
- Do I have to download software?
No. INfreefile is accessed directly from the vendor’s website, and your return is filed through that website.
- Is INfreefile secure?
Yes! All INfreefile vendors must adhere to the strict privacy standards of the IRS. All websites are equipped with the latest encryption program to safeguard your personal information.
- Why are electronically filed returns more accurate?
All vendor software checks for math errors and calculations, which reduces mistakes. The software also prompts you only for applicable information based on the type of return you are filing.
- How do I sign my return?
With INfreefile software, taxpayers sign their tax return using an electronic signature. This is done by creating a personal identification number (PIN). Step-by-step instructions are provided in the vendor software to help you set up a PIN.
- Do I still need to send you my W-2 statements?
No. You will enter all the pertinent information from your W-2s into the INfreefile software you choose. Retain all paper copies of your W-2s with your tax records.
- Who is eligible for INfreefile?
Each participating vendor sets its own eligibility requirements. Not all individuals will qualify to file for free with all vendors. Eligibility criteria are generally based on one or more of the following:
- Taxpayer’s federal adjusted gross income (AGI)
- Age
- Active military status
- Whether or not they qualify for the earned income tax credit
Carefully review the INfreefile vendor criteria before selecting a vendor.
If you begin at the IRS.gov website, be sure to select a vendor who offers free file for Indiana taxpayers.
- I’m a college student. Can I use INfreefile?
Absolutely! INfreefile may help you find credits or deductions that you might not know about. For example, some college students could be eligible for certain education credits or tuition and fees deductions.
- How do I get started?
Review the list of participating INfreefile vendors, compare vendor offers, and select an offer that works for you. Click on the logo of the vendor you choose, which will send you directly to that vendor’s free file website. You will begin the process by preparing your federal return first, followed by your Indiana tax return.
- Is there a charge to use INfreefile to electronically file my return?
Each participating vendor company sets its own eligibility requirements. Not all taxpayers will qualify to file for free with all vendors.
If you do not qualify for INfreefile, you may still use the vendor application for a fee. If you would prefer, you may file a paper return for free.
- If I’m filing jointly with my spouse, does the adjusted gross income (AGI) limitation apply to the income of my spouse and I separately or combined?
The adjusted gross income (AGI) limitation applies to the income of you and your spouse combined if you are filing using the married filing jointly status.
- I bought tax preparation software at the store. Does INfreefile support this software?
No. Store-bought programs cannot be used in conjunction with the INfreefile program.
- I need help using the INfreefile software. Where can I go for customer service assistance?
Each vendor provides customer service assistance. Check the vendor’s website for customer service options such as online assistance, Spanish support, or technical assistance.