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  • BMV
  • Current: Contact

Need some help or answers?

While we are experiencing high call and email volumes, you can review our FAQ section first to find answers to your questions.

You can also review our How-To Guides to learn how to complete transactions online at


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Customer Contact Center:

Customer associates available Mon. through Fri. 8 a.m. - 6 p.m. (EDT)

Automated Integrated Voice Response (IVR) available 24/7



Send an Email to the BMV

Because of the volume of messages we receive, please expect a response in 7 to 10 business days, Monday - Friday.

U.S. Mail


Indiana Government Center North
Room 402
100 North Senate Avenue
Indianapolis, IN 46204

Services Provided by Customer Service Associates

Customer service associates will provide help with the following during business hours:

  • Suspensions
  • Titles
  • Credentials
  • Registrations
  • Branch Location and Services Provided
  • Scheduling of Skills Exams
  • myBMV Account Resets

Services Provided by the Automated Integrated Voice Response (IVR)

The IVR will provide information on the following:

  • Branch Locations and Hours (Provided by entering Zip Code)
  • Status of Drivers License, Vehicle Registration, or License Plate (requires Indiana Drivers License Number, last four numbers of Social Security Number and Zip Code that BMV has on file for you)
  • Payment of Fees (Reinstatement, Renew Registration Requires PIN on your mailed registration or current PIN is also available online with account)
  • Driver Records and/or Suspensions
  • Document Requirements (provided by text message or verbally over the phone)
  • Speak with a representative (available during business hours only)