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Preparing for a Branch Visit

Read below for important operations information and what to expect when you arrive!

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Branch Locations and Closures

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Preparing to Visit a Branch

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Making a Branch Appointment

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How Do I Prepare for My Visit to the BMV?

Before you arrive at your local branch, be sure to:

ID card
Have your photo ID ready

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Confirm you have all required documents for your transaction(s)

When you arrive at the branch, an associate will check you in. If you need assistance or have an appointment, please make sure to let the associate know at check-in. As a reminder, you are not required to visit the branch in your county, you may go to any branch in the state.

Transactions Available at a Branch

  • Knowledge Exams*
  • Commercial Driver License
  • New Driver License, Learner Permit, or Identification Card**
  • Renew Driver License, Learner Permit, or Identification Card
  • Amend a Current Driver License, Learner Permit, or Identification Card
  • Replacement Driver License, Learner Permit, or Identification Card
  • Title Transfer
  • Update to an Existing Title
  • New Registration
  • Disability Placard
  • Registration Renewal
  • Registration Amendment
  • Duplicate Registration
  • Duplicate Title

*You must arrive at the branch and begin your computer-based exam no less than 30 minutes prior to close.
**If a driving test is required, you must schedule in advance.

How to Make a Branch Appointment

If you need to schedule an appointment, please utilize the links below. If you have a scheduled appointment, please make sure you arrive at the branch prior to the appointment start time. If you are unsure of your appointment or if you need to cancel your appointment, please use the Lookup Tool.

Appointment Notes:

  • Multiple members of a household (i.e. spouses or minors): Each person in a household needing to complete transactions at a branch MUST have separate appointments or individually use walk-in service.
  • driver's license number field in appointment systemOut-of-state licenses or no driver's license: If you're license is from another state or you don't have a license/ID card, please type 10 zeros in the "Driver's License Field" in the Appointment System.
  • Only one customer will be permitted per transaction. If you require assistance to complete your transaction or are a minor, support staff or a family member may accompany you.

How to Cancel an Appointment

The BMV has a maximum number of appointments it can take each day. We ask that if you cannot make your appointment you take time to cancel it. You can cancel an appointment by:

  1. Logging in to the Appointment Scheduler
  2. Select ‘Cancel Appointment’
  3. Enter your confirmation number and last name
  4. Follow the prompts to cancel

Scheduler Cancellation


Please review these frequently asked questions for additional information. Do forget you can save some time—many simple transactions can be done through online services or at a BMV Connect Kiosk.