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Current Operations Information

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All BMV branches are open for walk-in service and continue to support scheduled appointments. Check the branch map before making a trip to the BMV to confirm hours and make sure to review requirement documents for your transaction. Please keep reading for information on deadlines, what to expect, and FAQs. Remember, if you can conduct your business with the BMV online, you should!

Expiration Date and Late Fee Extensions

expiration date and late fee extensions icon

Through Executive Order, Governor Holcomb waived Administrative Penalty Fees (late fees) through June 30, 2020. This waiver has ended.

Hoosiers holding a driver’s license, permit, state identification card, or vehicle registration card that has expired need to take immediate action to complete a renewal by visiting a branch, using online services through myBMV, visiting a BMV Connect kiosk, or mailing in a renewal. If you renewed after the June 30 deadline and believe you are entitled to a Refund of Administrative Penalty Fees, please use the ‘Request a Refund of Admin Penalty’ eform to submit a request.

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Need to Request a Refund for an Admin Penalty Fee?

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  • Administrative penalty fees waived (more commonly called late fees)

    The following administrative penalty fees are waived through June 30, 2020:

    • $6 for late driver’s license or identification card renewals
    • $15 for late vehicle registration renewals
    • $30 for late title transactions
    • $15 for late ORV and snowmobile registration renewals
    • $10 for late salvage titles
    • Please complete your transaction now to avoid the administrative penalty fee
  • Credit card fees for online transactions will be waived

    Indiana law provides for BMV to collect an online fee to cover the cost of the transaction. The normal fee is $1 plus 1.99% of the transaction. These fees will be waived through June 30, 2020.

Preparing to Complete Your BMV Transaction

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We understand many customers need to visit a branch within the next few weeks. We will work to process transactions as quickly as possible without compromising service or safety. Below is important information on preparing for your trip and what to expect when you arrive.

Check your documents
Confirm you have all required documents for your transaction(s)

check branch hours
Check your local branch hours

pack a mask
Pack your mask

check the weather
Check the weather

Appointment Information

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If you have scheduled an appointment, please make sure you arrive at the branch prior to the appointment start time. If you are unsure of your appointment or if you need to cancel your appointment, please use the Lookup Tool.

Confirm or Cancel Your Appointment

Appointment Notes:

  • Driving skills exams are NOT available at this time. We will re-evaluate availability of these exams in early July.
  • If multiple members of your household (i.e. spouses or minors) need to complete transactions with the BMV, you MUST have separate appointments for each individual or use walk-in service.
  • If you have an out-of-state license, an ID card, or do not have a driver's license, please type 10 zeros in the Driver's License Field in the Appointment System.

If you can complete your transaction on myBMV, at a BMV Connect kiosk, or by mail you are encouraged to do so instead of visiting a branch.

 

Arriving for Your Appointment

When you arrive for your appointment, please be prepared with:

  • Photo ID
  • All documents needed to complete your transaction
    If you are unsure what documents you need, please review the appropriate section of our website (i.e., Registration, Real ID, Titles, etc.)

 

Cancelling an Appointment

The BMV has a maximum number of appointments it can take each day. We ask that if you cannot make your appointment you take time to cancel it. You can cancel an appointment by:

  1. Logging in to the Appointment Scheduler
  2. Select ‘Cancel Appointment’
  3. Enter your confirmation number and last name
  4. Follow the prompts to cancel

cancellation screen

 

Additional Operations Information

Branches are open by appointment and for walk-in service. We have adjusted operations to maintain safety. Please review the below requirements and important information.

Hours of Operation

  • All branches have returned to their normal operating hours. Please use the Branch Map to check local information.

Transaction Information

  • If you are visiting a branch to complete a written exam, you must arrive at the branch and begin your exam no less than one hour prior to close.
  • Driving skills exams are not available at this time.
  • Only one customer will be permitted per transaction. If you require assistance to complete your transaction or are a minor, support staff or a family member may accompany you.
  • The number of customers allowed in a branch will be limited. You will be asked to wait outside if the branch is at capacity.
  • Masks are not required, but are strongly encouraged. 

Ensuring Employee and Customer Safety

In line with ISDH and CDC recommendations, the BMV will do the following to ensure the safey of employees and customers:

  • Limit the number of individuals in a branch at one time to ensure appropriate spacing 
  • Have supplies for employees to wash and sanitize their hands regularly 
  • Have a Plexiglas barrier between employees and customers 
  • Require 6ft of spacing between customers waiting for appointments or walk-in service
  • Require customer-facing employees to wear masks and encourage customers to do the same

FAQs for Customers

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Please review these frequently asked questions for additional information. Many transactions can be done through online services or are impacted by extended expiration dates.

 

Executive Orders

Completing Transactions

Extending Driver's License & State ID Expiration

Knowledge & Skills Exams

Registrations

Fees

Titles

Full & Partial Service Providers

Branch Visits

RSI

Driver's License or State ID

FAQ for CDLs and MCS

FAQs for CDLs, For-Hire, and MCS icon

All BMV branches are now open for walk-in service and also have a limited number of appointments. The BMV has been supporting special operations since Monday, April 6 for CLP and CDL transactions. You can click through for more below as well as read frequently asked questions for Commercial Driver's Licenses and Motor Carrier Services.

COVID-19 Updates for CDLs and For-Hire

Attention CDL and For-Hire Drivers! Certain in-person transactions are available by appointment and walk-in service. Find info on how to make an appointment, as well as a list of CDL vendors that are currently closed.

Learn More

FAQs for New CLP/CDL Transactions in Branches

General FAQs for Commercial Driver's Licenses

FAQs related to the Federal Motor Carrier Safety Administration

News and FAQs

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