Contact Us

Ask INPRS FAQs

Ask INPRS is our new self-service tool for frequently asked questions. You can search for answers in our online knowledge base FAQ system using keywords and phrases 24/7 here

By Phone

Toll-free: (888) 286-3544

Before you call remember to have your Social Security number (SSN) and passcode ready. If you don’t have your SSN/passcode, stay on the line for a customer service representative.

  • TDD for the hearing impaired: (317) 233-4160

Email Us

For information regarding how the INPRS system works (including participation in any of the seven funds, service credit information and pension estimates), please click here.

Information such as transaction requests, specific account information, or distribution requests, is best accessed through our customer service center or secure website. With your SSN and passcode, you may call (888) 286-3544 or click on "Member Login" at left for self-service.

Are you a member of the media?

Please go here for contact information.

INPRS Offices

Regular business hours are Monday through Friday, 8 a.m. to 5 p.m. (INPRS offices are open on Presidents' Day. They will be closed on other state and federal holidays, primary and general election days, and Christmas Eve and New Year's Eve.)

Mailing Address

One North Capitol, Suite 001
Indianapolis, IN 46204

Central Fax Number

  • Toll-free: (866) 591-9441

Plan Updates and Social Media Accounts

Be sure to read your quarterly newsletter for the latest updates on your plan. You can also connect with us on social media via Facebook, Twitter and Instagram.

Retirement Medical Benefits Account Plan

For phone numbers and information regarding Retirement Medical Benefits Account Plan see the State Budget Agency's website.