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Online Dealer Account Info

Dealer Account Helpline: 317-576-2568                 Frequently Asked Questions

The Dealer Services Division is pleased to be able to offer many of our services online! Instructions for how to get started with our dealer portal are below.

 

Step 1: Create an Access Indiana account

If you already have an account for INBiz or another state agency, the same login information can be used.

An account can be created for free by clicking the “Sign up Now” link at the bottom of the screen.


Step 2: Establish a Primary User

The Primary User should be one of the owners of the dealership.

The first person to use the PIN issued by our office will automatically be assigned the Primary User role. The PIN is issued by our office when the license is approved*. The PIN letter is sent to the person listed as the “primary owner” on the license application.

 

How to Link – Primary User

  1. Navigate to dealers.sos.in.gov
  2. Log in
  3. Select “Find My Dealer Licenses” from the menu on the left
  4. Follow the instructions on the page

 

Changing the Primary User is a complicated process that requires intervention by our office, so please be cautious when linking! The PIN should not be shared.

*For dealers that held licenses prior to 2017, a PIN letter was mailed to each dealer when the system went live.


Step 3: Add Other Users

There can only be one Primary User. All other users will need to have one of the below roles:

  •   Administrator 
  •   Finance / Sales 
  •   General Plates 
  •   General Office 
  •   General Plates and Office 

An explanation of each role is available here: User Role Overview.

How to Link - All Other Users

  1. Navigate to dealers.sos.in.gov
  2. Log in
  3. Select “Find My Dealer Licenses” from the menu on the left
  4. Follow the instructions on the page

 How to Assign User Roles

  1. Navigate to dealers.sos.in.gov
  2. Log in
  3. Select “Online Services” from the menu on the left
  4. Select the appropriate dealership and “Manage Users”
  5. Select “Edit” next to the appropriate user

*If a user is not assigned a role within 7 days, they will need to re-link their account


Step 4. Subscribe to Notifications (license renewal, insurance, etc.)

Primary Users and Administrators are automatically subscribed to notifications.

 

Subscriptions for all other users are managed by the dealer’s Primary User or Administrators.

 

How to Subscribe Users to Notifications

  1. Navigate to dealers.sos.in.gov
  2. Log in
  3. Select “Online Services” from the menu on the left
  4. Select the appropriate dealership and “Manage Users”
  5. Select “Edit” next to the appropriate user
  6. Select the “Subscription Assignment” tab

Help Guides

  1. Access Plates on Demand
  2. Apply for a License
  3. Complete a Deficient Application
  4. Renew a License
  5. Report a Dealer Plate as Lost, Stolen, or Mutilated
  6. Request a Replacement Plate
  7. Request a Plate Limit Increase (Interim or Metal)
  8. Request Additional Dealer Plates (within your existing limit)
  9. Update Dealer Bond
  10. Update Dealer Insurance