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Through the Plates On-Demand program, automotive dealers can access and print temporary plates online at their dealerships as they are needed. Before, dealership ordered the plates in bulk and the customer was waiting for several days. This new initiative will save dealers time by eliminating the seven day processing period under the current system.
An additional benefit of the Plates On-Demand program is enhanced security. The Plates On-Demand program provides more details about the vehicle directly on the plate, including the vehicle’s make, model and VIN number. The additional information on the plate allows law enforcement to quickly determine if the plate is being misused or stolen.
Have a question about the program? Contact us.
The limit reflected on the Plates on Demand System is not automatically refilled. In most cases an audit is necessary to extend your credits. Please keep this in mind and make a request to increase your limit as soon as you become aware that you may need more.
What if my dealership does not have Internet access?
The program requires dealerships to have access to the Internet. Please seek out Internet access if you do not have access on site.
Currently, plates cost $3 each. What is the new cost for vehicle interims plates under Plates On-Demand?
Under Plates On-Demand, the cost per plate is still $3. Dealers will need to pay for vehicle interims plates with a credit card or an in.gov subscriber account. Dealers need to keep in mind that there is an Internet access fee for credit card usage. That fee is $1 per transaction, not per plate, and a fee of 2% of the total transaction amount.
If the dealer has an IN.GOV Subscriber account they will just pay the $3 per plate cost. With an in.gov account, the dealer will not incur the additional charges incurred by using a credit card.
My dealership still has an inventory of vehicle interims plates. Can we still use these plates?
Unfortunately no, these plates are out of date, not identifiable in our database and may expose your customers to inquiries by law enforcement. To put simply we can no longer support the use of these old plates and they should be discarded. Please contact us if you need assistance activating the online Plates on Demand system for your dealership.
Will each dealer have a username and password for the Plates On-Demand system?
Yes. The dealer’s username is the email address the dealer has on file with the Dealer Services Division. The dealer will create a password when he or she accesses the system for the first time. If the dealer does not have an e-mail address on file with the Dealer Services Division, or cannot remember the email address on file, the dealer can call the Dealer Services Division for assistance at 317-234-7190.
How should I print the vehicle interims plates for my customers?
The division strongly recommends that vehicle interims plates be printed on white paper with black ink to provide uniformity among all new vehicle interims plates. State and local law enforcement have been notified of these recommendations.
How should a customer display the vehicle interims plate on their car?
Interim plates may be displayed in the same manner as a metal license plate or may be affixed to a window on the left side of the motor vehicle facing the rear of the motor vehicle in a way that is clearly visible and unobstructed.