Printing & Mailing Services
To streamline and improve printing, copying and mailing services IDOA has consolidated these services through an all state agency contract. This enterprise-wide solution provides state agencies one-stop-shop efficiencies and accountability.
Communication
- Updates to Agency Contacts | (.doc)
Online Ordering Tools
- Web to Print Storefront | http://webtoprint.awrcusa.com/login
- SMART | https://smart.quadient.com
Training
- Tandem Solutions Quick Step Guide | (.pdf)
- Confirm Delivery Guide | (.pdf)
- Storefront System Training | (.pdf)
- Ordering Business Cards Using the State Template | (.pdf)
- Presort Requirements | (.pdf)
- Sending Letters | (.pdf)
- SMART Package Processing- Creating an RTS | Passcode: GU=y2k*1
- SMART Training – Certified Mail | Passcode: 3Wvz?nJ%
- SMART Quick Start Guide | (.pdf)
- SMART - Certified Process | (.pdf)
Program Management Documents
Shipping Service Definitions
Printing Services
Business Cards
Confidential Print and Mail Services Submission of Confidential Information
Contacts
Main Vendor Contact
Marmiko DeCeita
(317) 972-1000
mdeceita@awrcusa.com
Printing Services
Meghan Millott
(317) 972-1000
mmillott@thinktandem.com
Mailing Services
Marmiko DeCeita
(317) 972-1000
mdeceita@awrcusa.com
Billing
Amy Williamson
(260) 207-5712
awilliamson@benchmarkhs.com
IDOA Vendor Management
printmailservices@idoa.in.gov
