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DCS Ombudsman Staff

Director

Director Shoshanna Everhart assumed the position of the DCS Ombudsman in September 2020.  She brings over 40 years of child welfare experience in the public and private sector to her role. Director Everhart worked at the DCS local level in Indiana as a child services case worker, supervisor, trainer, and local officer Director. She has served children, families and individuals in a variety of settings as a clinical social worker working in the systems of hospitals, schools and community agencies.  She has specialized in working with children in the areas of trauma and loss and in training professionals.  Ms. Everhart was an instructor for Indiana University as an Adjunct Faculty member for many years and has been an active community member serving on many and varied youth serving boards and initiatives.

Director Everhart graduated with a B.S. from the University of Indianapolis and a M.S.W. from Indiana University.  She currently holds a clinical license in social work in Indiana and is a member of the United States Ombudsman Association.

Assistant Ombudsman

Jessica Stier is native to the Indianapolis area.  She graduated from Bishop Chatard High School and went on to earn a bachelor’s degree in Criminal Justice from IUPUI in 2011.  She was hired as an assistant ombudsman in August 2011 and divided her time between the DCS Ombudsman and the DOC Ombudsman offices.  She began working for the DCS Ombudsman full time in March 2012.

Assistant Ombudsman

Jamie Anderson grew up in Indianapolis, IN. She graduated from Indianapolis Public Schools and holds a Bachelor’s degree in Psychology from Purdue University. Jamie worked as a Family Case Manager for the Department of Child Services from 2006 – 2009 where she enjoyed assisting children and families in reaching their goals. She has since completed ombudsman work for Indiana public assistance programs as well as served as a Care Coordinator in the mental health field. Jamie joined the DCS Ombudsman Bureau in January 2015.

Assistant Ombudsman

Amanda Fassnacht grew up in Brownsburg, IN. She graduated from Brownsburg High School and holds a bachelor’s degree in criminal justice from IUPUI. Amanda worked as the Assistant Ombudsman for the Department of Corrections Ombudsman Bureau from 2012-2019 where she enjoyed assisting offenders and their loved ones. Amanda began working for the DCS Ombudsman Bureau full time in November 2019.