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Personal Care Services Agency Licensing Program

The Indiana Department of Health licenses agencies that provide (1) attendant care services; (2) homemaker services that assist with or perform household tasks, including housekeeping, shopping, laundry, meal planning and preparation, and cleaning; and (3) companion services that provide fellowship, care, and protection for a client, including transportation, letter writing, mail reading, and escort services that are provided to a client at the client's residence.

Contact the Program

Indiana Department of Health
Division of Home and Community Based Care
2 North Meridian Street, 4A
Indianapolis, IN 46204
Program Manager
Barbara Nelson
BNelson@isdh.IN.gov
(317) 233-1325 [IDOH Main Switchboard] (317) 233-7492
(317) 233-7510 [Clerical Assistant]

Report a Complaint or Incident to the IDOH

Report a complaint regarding a health care facility
Individuals can call or email to make complaints about care provided at any licensed or certified Indiana health care providers or suppliers.

Report an incident regarding a health care facility
The Incident Report Form is for health care facilities to notify the Indiana Department of Health of a reportable incident pursuant to the IDOH Reportable Unusual Occurrence Policy.  The Incident Report Form is also for health care facility staff (nursing homes, intermediate care facilities, and hospice agencies) to report a reasonable suspicion of a crime against a resident pursuant to Federal regulations.  This form is not to be used to file a complaint.

Consumer Information

Directory of Personal Services Agencies

Agency Change Forms and Applications

Agency Changes such as the below must be reported to the Indiana Department of Health

Applying for Initial Licensure, License Renewal, or Change of Ownership

Laws and Regulations

Personal Services Agency Statute

Indiana Law and Rules Homepage

Indiana Register

Criminal History Check Information

Links

Professional Organizations

Indiana Association for Home and Hospice Care

State Government

Indiana Public Access Counselor

Indiana Secretary of State

Indiana State Police

Office of Medicaid Policy and Planning (FSSA)

Federal Government

Agency for Healthcare Research and Quality (AHRQ)

Americans with Disabilities Act (ADA)

Centers for Disease Control and Prevention (CDC)

National Government Services

National Patient Safety Foundation

Occupational Safety & Health Administration

Office of Civil Rights

U.S. Small Business Administration