Indiana 211 connects Hoosiers with essential community resources, including food, housing, utilities, health care, transportation, and more. The Indiana 211 team maintains a statewide resource database and referral line, online resource search, and related outreach to ensure individuals and families can quickly find help close to home.

Indiana 211 provides every Hoosier with an easy, trusted starting point for navigating social service and community resources. No matter where someone lives in Indiana, they know they can dial 2-1-1 or visit our website to get accurate, up-to-date information and support for their needs.

Use the resources below to access tools, procedures, and reference materials needed to assist callers, update the database, and collaborate with local providers.

Staff Resources

• FSSA Staff Training on 211 and Resource Identification
  • Onboarding Training Video - Indiana 211 Overview
  • Onboarding Training Video - What is Indiana 211 (coming soon)
  • Database Programs and Services Guide
  • Request to Be Listed in Indiana 211 Database
• Community Engagement Resources
• Community Calendar
• Request a Speaker Form
• Request Marketing Materials
• Print a Community Resource List
• Database Resources
  • Get Local Resources
    Add this link to web pages to direct viewers to Indiana 211 resources.
• 211 Contacts
  • 211 Staff
  • Advisory Committee
• Data Resources
  • Interactive Data Dashboard
  • Submit a Data Request