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Contact Us

Division of Aging toll-free number: 888-673-0002

Adult Protective Services
State hotline toll-free: 800-992-6978
APS service map

Area Agencies on Aging and Agency and Aging & Disability Resource Centers
Phone toll-free: 800-713-9023
INconnect Alliance

Division of Aging administrative office
Phone toll-free: 888-673-0002
Monday through Friday 8 a.m. to 4:30 p.m., Eastern Time

Mailing address:
Division of Aging
402 W. Washington St.,
P.O. Box 7083, MS21, Room W-454
Indianapolis, IN 46204

Fax: 317-232-7867

Long-Term Care State Ombudsman
Office of the Long-Term Care Ombudsman
402 W. Washington St., Room W451
P.O. Box 7083, MS 27
Indianapolis, IN 46207-7083
Phone: 800-622-4484 or 317-232-7134
Fax: 317-972-3285
Email: LongTermCareOmbudsman@fssa.IN.gov

Medicaid waiver provider relations
Aged & disabled waiver and traumatic brain injury waiver

Phone: 317-232-4650
Email: daproviderapp@fssa.in.gov

Division of Aging INsite and PAS help desk: 317-232-7925


Staff directory

Sarah Renner Division Director 317-232-7123
Jesse Wyatt Deputy Director 317-232-0604
Steven Gale Controller 317-232-7133
Frieda Brown Financial Analyst 317-232-1751
Steven Counsell, MD Medical Director 317-409-4857
Patti Bailey Operations Manager 317-232-1731
Lynn Clough Director, Long-Term Care Ombudsman Program 317-234-5544
Mary Swinford Long-Term Care Ombudsman Program Manager 317-232-7134
Kim Kiphart Training Manager 317-234-3757
Cathleen Nine-Altevogt Regulatory and Compliance Director/ Interim Adult Protective Services Director 317-234-0193
Amy Rapp Care Management Director/ Interim Money Follows the Person Manager 317-234-8358
Karen Wolfe Care Management Consultant Team Lead 317-518-5668
Darcy Tower Provider Relations Director 317-234-2944
LaToya Howard Residential Care Assistance Manager (RCAP) 317-234-4200
Sherry Beck Assistant Director Adult Protective Services 317-232-0135
Erin Wright Access and Engagement Director 317-232-7540
Vanessa Convard PASRR Manager 317-232-4355