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Contact Options

If you would like more info on the Indiana Department of Workforce and our programs and services, please contact us using one of the following methods. You can also type your question in the search field located at the top right of this page.

Unemployment Insurance Information

Call the Unemployment Insurance (UI) Division.

Phone: 1-800-891-6499

Benefit Call Center Hours
Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday – Sunday: Closed

Tax Call Center Hours
Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday - Sunday: Closed

Interpretation available upon request - Interpretación disponible a pedido

TDD/TTY: The TDD/TTY line is restricted to calls for the deaf and hard of hearing. No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing.  Phone: 317-232-7560

Email us the Unemployment Insurance (UI) Division.

AskUIContactCenter@dwd.IN.gov

** Please include the following details in your email**

  • Are you a claimant or an employer?
  • Your last name
  • The last 4 digits of your social security number or employer account number
  • Zip code of residence

General Contact Methods.

Mailing Address:
Indiana Department of Workforce Development
Indiana Government Center
South 10 North Senate Avenue
Indianapolis, IN 46204

Contact the Commissioner:

AskDWDCommissioner

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Monday through Friday:
8:00am to 4:30pm ET

Calls left after hours will be addressed the next business day.

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Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.