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DWD WILL NOT send claimants a text message

As a reminder, DWD WILL NOT send claimants a text message. If you receive a text from someone claiming to be us, do NOT click on the link. Clicking the link could give fraudsters access to information on your phone which could then allow them to take over your UI account.

Be Aware of Fraudulent Messages

Please be aware of a new scam where fraudsters attempt to impersonate ONLY operates through the website. Websites like “” or other derivatives ARE NOT connected to will not ask for personal information via messaging apps like WhatsApp, Telegram, or Facebook Messenger.

To report fraudulent messages, please email the DWD Contact Center: For other fraud reporting information visit our fraud page.

Contact Options

If you would like more information on the Indiana Department of Workforce Development and our programs and services, please contact us by one of the following methods below. You can also type your question in the search field located at the top right of this page.

Unemployment Phone Numbers

Benefit Call Center Hours and Phone Number:

Phone: 1-800-891-6499

Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday – Sunday: Closed

TDD/TTY: The TDD/TTY line is restricted to calls for the deaf and hard of hearing. No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing.  Phone: 317-232-7560

Tax Call Center Hours and Phone Number:

Phone: 1-800-891-6499

Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday - Sunday: Closed

Ask UI Contact Center Email

** Please include the following details in your email**

  • Are you a claimant or an employer?
  • Your last name
  • The last 4 digits of your social security number or employer account number
  • Zip code of residence

Employment and Career Services

Select the icon below to talk with an expert and learn about the programs and services available through WorkOne Centers.

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General Contact Methods

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Indiana Career Ready

Indiana Career Ready is Indiana’s one stop shop for INDemand Jobs, Labor Market Information and Knowledge and Skill based assessments.

Job Seekers - Visit Indiana Career Ready today to search INDemand Jobs statewide and build your profile in the Job Seeker Portal or apply for available opportunities with Indiana employers.

Employers - Visit Indiana Career Ready today to build your profile in our Employer Portal to assist you in building job descriptions and job postings highlighting skills needed for today’s workforce and help you connect to skilled talent.

Visit us at

For general questions and information regarding Indiana Career Ready please email

Indiana Career Connect

Indiana Career Connect connects job seekers to tools needed in the search for employment as well as assist employers in connecting to a skilled workforce. Indiana Career Connect is a great place to get started. Visit us at

For individual and employer password reset, email confirmations or any issue or question regarding Indiana Career Connect please contact us at

Indiana Career Explorer

Indiana Career Explorer assists students, job seekers and others in exploring career paths while considering various occupations. Indiana Career Explorer assist students, grades 6-12, with the completion of their required graduation plan. Indiana Career Explorer is a great place to get started. Visit us at

For general questions regarding Indiana Career Explore please email

Can't reach DWD today?
View the calendar and contact us on the next non-holiday, business day for assistance.

View State Holiday Calendar

Additional Resources and Information:

If you cannot find the answers to your questions on our website, here are some additional resources:

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.