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Contact Options

If you would like more info on the Indiana Department of Workforce and our programs and services, please contact us using one of the following methods. You can also type your question in the search field located at the top right of this page.

Unemployment Insurance Information

Call the Unemployment Insurance (UI) Division.

Phone: 1-800-891-6499

Benefit Call Center Hours
Monday-Friday: 8:00 AM to 5 PM Eastern
Saturday – Sunday: Closed

Tax Call Center Hours
Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday - Sunday: Closed

Interpretation available upon request - Interpretación disponible a pedido

TDD/TTY: The TDD/TTY line is restricted to calls for the deaf and hard of hearing. No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing.  Phone: 317-232-7560

Email the Unemployment Insurance (UI) Division.

** Please include the following details in your email**

  • Are you a claimant or an employer?
  • Your last name
  • The last 4 digits of your social security number or employer account number
  • Zip code of residence

General DWD
Contact Methods.

Mailing Address:
Indiana Department of Workforce Development
Indiana Government Center South
10 North Senate Avenue
Indianapolis, IN 46204

WorkOne Virtual Services

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WorkOne Virtual Services Phone and Chat Hours of Operation

Monday through Friday:
8:00am to 4:30pm ET

Calls left after hours will be addressed the next business day.

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Free job and career search opportunities for your next great job

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Free virtual tools and workshops to enhance your job seeking skills

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Free training options

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.