DWD WILL NOT send claimants a text message
As a reminder, DWD WILL NOT send claimants a text message. If you receive a text from someone claiming to be us, do NOT click on the link. Clicking the link could give fraudsters access to information on your phone which could then allow them to take over your UI account.
Be Aware of ID.me Fraudulent Messages
Please be aware of a new scam where fraudsters attempt to impersonate ID.me. ID.me ONLY operates through the ID.me website. Websites like “your-id-me.com” or other derivatives ARE NOT connected to ID.me. ID.me will not ask for personal information via messaging apps like WhatsApp, Telegram, or Facebook Messenger.
To report fraudulent messages, please email the DWD Contact Center: AskUIContactCenter@dwd.in.gov. For other fraud reporting information visit our fraud page.
Contact Options
If you would like more information on the Indiana Department of Workforce Development and our programs and services, please contact us by one of the following methods below. You can also type your question in the search field located at the top right of this page.
Unemployment Phone Numbers
Benefit Call Center Hours and Phone Number:
Phone: 1-800-891-6499
Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday – Sunday: Closed
TDD/TTY: The TDD/TTY line is restricted to calls for the deaf and hard of hearing. No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing. Phone: 317-232-7560
Tax Call Center Hours and Phone Number:
Phone: 1-800-891-6499
Monday-Friday: 8:00 AM to 4:30 PM Eastern
Saturday - Sunday: Closed
Ask UI Contact Center Email
** Please include the following details in your email**
- Are you a claimant or an employer?
- Your last name
- The last 4 digits of your social security number or employer account number
- Zip code of residence
Employment and Career Services
General Contact Methods
Can't reach DWD today?
View the calendar and contact us on the next non-holiday, business day for assistance.
Additional Resources and Information:
If you cannot find the answers to your questions on our website, here are some additional resources: