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IMPORTANT NOTICE
As Congress passed the COVID-19 CARES ACT, a major component is the temporary weekly increase and special provisions for unemployed workers.  While plans are being put into place to get the additional relief to impacted Hoosier workers as soon as possible, we respectfully ask that you refrain from calling the Unemployment Insurance Call Center with any questions regarding the new stimulus package.  We don’t have the answers yet, and as soon as the final determinations are made, we will post the information on this page and the DWD COVID-19 page.

Please note that Executive Order 20-12 did suspend the one week waiting period for UI benefits for those impacted by COVID-19. The suspension is retroactive to the week of March 8, 2020. This means that benefits will be paid for the first week you are eligible starting with the week of March 8th.

Due to extremely high call volume, waits will be longer than usual. We are doing everything we can to answer calls, chats and emails as quickly as possible. As a reminder, all UI claims must be filed online, using a computer or smart phone. Look below for additional instructions, frequently asked questions and tutorials.

UI Basics For Claimants

UI Basics for Claimants One Pager
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Unemployment Insurance Defined

Unemployment Insurance is a program funded by employer contributions that pays benefits to workers who are unemployed through no fault of their own. 

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Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.

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