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UI SIDES: FAQs

More of the Basics:

  • How can SIDES or SIDES E-Response save my company money?

    Simple answer: Lower UI tax rates.

    Detailed answer: SIDES and SIDES E-Response were created to streamline the UI process across the states and provide an easy, effective, and secure way for state UI agencies and employers/TPAs to exchange information.  One of the three largest causes of UI overpayments is incorrect initial eligibility decisions (job separation issues).  Many UI overpayments, which could be prevented by receiving timely and accurate separation information, negatively impacts an employer's bottom line. In fiscal year 2015, the UI system paid $31.1 billion in UI benefits. The USDOL estimates that 16.16% percent, or more than $506M of these benefits, were improperly paid due to incorrect initial eligibility determinations.  Improper payments results in higher UI Tax rates.  Increasing the quality and timeliness of separation information received from employers means more quality initial eligibility determinations, less improper benefit payments, less employer charging, and lower UI Tax rates.

  • How much does it cost to use SIDES and SIDES E-Response?
  • Who can use SIDES and SIDES E-Response?
  • What information does Indiana exchange through SIDES and SIDES E-Response?
  • Will SIDES or SIDES E-Response keep a record of my UI claims?
  • What are the system requirements for SIDES E-Response?
  • What are the system requirements for SIDES web services?

Using SIDES & SIDES E-Response:

  • Why can't I login to my IN SIDES E-Response account?
  • How long do I have to provide a response?
  • Am I able to provide documentation and add my own comments about a separation?
  • I have additional information to provide for a response that has already been submitted.  Can I amend my response?
  • What is a seasonal employee?
  • My employee is still employed.  What do I enter for the last day worked?

Other FAQs:


Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.