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Directions to Motor Carrier Services

Know Before You Go

All DOR offices are open by appointment.

You must have an appointment to open a new IRP or IFTA account. 

Make your appointment online or by calling 317-615-7200, Monday through Friday, 8 a.m. – 4:30 p.m. EST. Appointments, including those for service providers, are limited to one person or one account per scheduled appointment.

Most motor carrier-related transactions can be completed online. Customers are encouraged to visit the MCS customer service center only for transactions that cannot be efficiently performed via telephone or online such as:

  • Payments for transactions that could not be made over the telephone or online; and
  • Picking up plates and decals that cannot otherwise be mailed.

Service kiosks located within the Motor Carrier Service (MCS) customer service center are unavailable.

What to Expect

Prior to your appointment, a customer service representative will contact you to facilitate your transaction and complete as much as possible by email. Please check your email, including spam folder, for important information from DOR and add @dor.in.gov to your safe-sender list.

Whenever possible, items such as decals, stickers and plates will be mailed to the customer.

When customers arrive for their scheduled appointment, they will be escorted into Suite M.

  • Masks are required at Motor Carrier Services.
  • Hand sanitizer will be available to both employees and customers.
  • Customer areas will be fully sanitized in between each in-person appointment.

MCS Customer Feedback


Indiana Department of Revenue
Motor Carrier Services Department
7811 Milhouse Road, Suite M
Indianapolis, IN 46241

From the West (via I-70)

  • Take I-70 west to Ronald Reagan Parkway/Ameriplex Blvd. exit.
  • Take Ameriplex Blvd. south.
  • Turn left onto Decatur Blvd.
  • Turn Right (first street on right) onto Milhouse Rd.
  • The MCSD office will be on the right side of the street.

From the South (via I-65):

  • Take I-465 West to Kentucky Avenue/State Road 67 exit.
  • Take Kentucky Avenue south.
  • Turn right onto Ameriplex Blvd.
  • At stop light turn right onto Decatur Blvd
  • Take first right onto Milhouse Rd.
  • The MCSD office will be on right side of the street.

From the East (via I-70 or I-74):

  • Take I-465 South then West to Kentucky Avenue/State Road 67 exit.
  • Take Kentucky Avenue south.
  • Turn right into the Ameriplex Blvd.
  • Turn right at stoplight onto Decatur Blvd.
  • Take first right onto Milhouse Rd.
  • The MCSD office will be on right side of the street.

From the North (via I-465)

  • Take I-465 South to Kentucky Avenue/State Road 67 exit.
  • Take Kentucky Avenue south.
  • Turn right onto Ameriplex Blvd.
  • Turn right at the first stoplight onto Decatur Blvd.
  • Take first right onto Milhouse Rd.
  • The MCS office will be on right side of the street.

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