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General Information

The Motor Carrier Services (MCS) department is a specialized business unit within the Indiana Department of Revenue (DOR) providing support to motor carrier companies in Indiana and beyond.

MCS manages the International Fuel Tax Agreement, International Registration Plan, oversize/overweight vehicle permitting, Unified Carrier Registration and the issuing of USDOT numbers.

DOR's MCS is recognized as the nation's premier provider - public or private - of services to the motor carrier industry, serving nearly 25% of all trucks and trailers on the roads in the United States. DOR accomplished this by utilizing custom-built systems for online transactions and employing a unique "one-stop-shop" location with over 85 professionals dedicated to assisting customers.

Read more about DOR Motor Carrier Services

Motor Carrier Insurance Coverage

MCS Forms

Frequently Asked Questions

Customer Service

Appointments are required to open new IRP or IFTA accounts through Motor Carrier Services. Appointments are preferred but are not required for other in-person services.

Walk-up customers may experience longer than expected wait times.

Make your appointment online or by calling 317-615-7200, Monday through Friday, 8 a.m. – 4:30 p.m. EST. Appointments, including those for service providers, are limited to one person or one account per scheduled appointment.

Most motor carrier-related transactions can be completed online. After making an appointment, an MCS representative will contact you to complete at much of the transaction as possible online or by telephone. Customers are encouraged to visit the MCS customer service center only for transactions that cannot be efficiently performed via telephone or online such as:

  • Payments for transactions that could not be made over the telephone or online; and
  • Picking up plates and decals that cannot otherwise be mailed.

Service kiosks located within the Motor Carrier Service (MCS) customer service center are unavailable.

Click here for directions and additional information, including safety guidelines.

MCS Customer Feedback

MCS Online Services

Customers can perform almost all motor carrier transactions online safely and quickly. Register for an account today! Our staff is happy to help you walk through online transactions over the phone. Please contact the appropriate MCS team for assistance.

Motor carrier customers can now apply for OSW permits using our brand-new system that features new ways to input destinations and the option to choose a pre-approved route or one of the system’s alternate routes to receive your permit immediately. Go to osw.dor.in.gov for information on how to prepare for the new system before applying for your next OS/OW permit.

Please note that Google Chrome is the preferred browser for the new Indiana Oversize/Overweight Permitting System. For permits to route and process properly and to keep you in the system, users should have only one tab open at one time. Other tabs may open during the permitting process to show reference information. You will need to close these tabs when you are finished reviewing the information and return to the original tab. For more information on using the new system, please refer to the comprehensive user guide and other resources on osw.dor.in.gov.

Online Services

MCS Contact Information Other DOR Contact Information Special Permits Unified Carrier Registration (UCR)

Electronic Logging Device:

The congressionally mandated electronic logging device (ELD) rule makes tracking, managing and sharing driving records with law enforcement more straightforward and faster. Howerver, most ELDs fall short when it comes to paying and documenting fuel taxes and IRP. See DOR's guidance on ELDs and audit tips to help ensure you keep accurate records.

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Businesses with commercial vehicles can easily renew plates with our streamlined process.

Businesses operating motor vehicles over 26,001 pounds in the state of Indiana must file a fuel tax return.

Registered carriers may obtain one plate and registration cab card to travel in multiple states at specific weights.

Obtain an oversize and/or overweight vehicle permit before traveling on Indiana roads.

Commercial motor vehicles may apply for USDOT numbers and file for UCR.

MCS Carrier Connect



MCS Carrier Connect is the Indiana Department of Revenue's (DOR) Motor Carrier Services department's quarterly e-newsletter. Subscribe today!
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Notices

New Indiana Oversize Overweight Permitting System Now Live

Motor carrier customers can now apply for OSW permits using our brand-new system that features new ways to input destinations and the option to choose a pre-approved route or one of the system’s alternate routes to receive your permit immediately.

Please note that Google Chrome is the preferred browser for the new Indiana Oversize/Overweight Permitting System. For permits to route and process properly and to keep you in the system, users should have only one tab open at one time. Other tabs may open during the permitting process to show reference information. You will need to close these tabs when you are finished reviewing the information and return to the original tab. For more information on using the new system, please refer to the comprehensive user guide and other resources on osw.dor.in.gov.

Access to our OSW permitting system remains the same. If you had an account for the previous system, you do not need to create a new account or login.
Gear up for the new system before applying for your next permit by:

You may want to have the quick start guide and user guide available when applying for your first few permits with the new system.

Go to osw.dor.in.gov for information, including what to do in case of an emergency before the system goes live.

Bulk Milk Transports 

In June 2020, INDOT waived holiday travel restrictions for permitted overweight bulk milk transports weighing up to 154,000 lbs. GVW only. This includes vehicles permitted with single-trip overweight permits and those with annual bulk milk permits. For more information, call Motor Carrier Services at (317) 615-7320 or email IndianaOSW@dor.in.gov.

Additional Notices

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