The Motor Carrier Services (MCS) department is a specialized business unit within the Indiana Department of Revenue (DOR) providing support to motor carrier companies in Indiana and beyond.
MCS manages the International Fuel Tax Agreement, International Registration Plan, oversize/overweight vehicle permitting, Unified Carrier Registration and the issuing of USDOT numbers.
DOR's MCS is recognized as the nation's premier provider - public or private - of services to the motor carrier industry, serving nearly 25% of all trucks and trailers on the roads in the United States. DOR accomplished this by utilizing custom-built systems for online transactions and employing a unique "one-stop-shop" location with over 85 professionals dedicated to assisting customers.
Read more about DOR Motor Carrier Services
All DOR offices are open by appointment only. Customers are encouraged to visit the MCS customer walk-in center only for transactions that cannot be efficiently performed via telephone or online such as:
Service kiosks located within the MCS customer service center will be unavailable.
Make your appointment online or by calling 317-615-7200, Monday through Friday, 8 a.m. – 4:30 p.m. EST.
Customers who arrive at Motor Carrier Services without an appointment may experience longer than expected wait times and may be requested to make an appointment for some transaction types. Same-day appointments may not be available.
Customers can perform almost all motor carrier transactions online safely and quickly. Register for an account today! Our staff is happy to help you walk through online transactions over the phone. Please contact the appropriate MCS team for assistance.
MCS Contact Information Other DOR Contact Information Unified Carrier Registration (UCR) Special Permits
The congressionally mandated electronic logging device (ELD) rule makes tracking, managing and sharing driving records with law enforcement more straightforward and faster. Howerver, most ELDs fall short when it comes to paying and documenting fuel taxes and IRP. See DOR's guidance on ELDs and audit tips to help ensure you keep accurate records.
Businesses with commercial vehicles can easily renew plates with our streamlined process.
Businesses operating motor vehicles over 26,001 pounds in the state of Indiana must file a fuel tax return.
Registered carriers may obtain one plate and registration cab card to travel in multiple states at specific weights.
Obtain an oversize and/or overweight vehicle permit before traveling on Indiana roads.
Commercial motor vehicles may apply for USDOT numbers and file for UCR.
MCS Carrier Connect is the Indiana Department of Revenue's (DOR) Motor Carrier Services department's quarterly e-newsletter. Subscribe today!
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Bulk Milk Transports
In June 2020, INDOT waived holiday travel restrictions for permitted overweight bulk milk transports weighing up to 154,000 lbs. GVW only. This includes vehicles permitted with single-trip overweight permits and those with annual bulk milk permits. For more information, call Motor Carrier Services at (317) 615-7320 or email IndianaOSW@dor.in.gov.
OSW Emergency Relief Permits
On July 30, Governor Eric Holcomb renewed his declaration of a state public health emergency. The process to obtain oversize/overweight permits for vehicles hauling goods and supplies intended for emergency response/relief from conditions caused by COVID-19 has changed.
To apply for these permits, carriers must now contact INDOT Freight Manager Leslie Morgan by email. Upon approval, INDOT will issue a carrier-specific emergency permit that can be used in conjunction with these loads.
These permits are intended only for loads of materials and supplies that are being hauled for emergency response or relief due to conditions caused by COVID-19. Loads cannot travel over legal weight limits when the materials or supplies hauled can no longer reasonably be considered part of the emergency response or relief efforts, even if the emergency permit is still valid.
DOR’s Oversize/Overweight Permit Section will continue to handle applications for other OS/OW permit types.
IRP System Upgrade Information
A new IRP system update went live on June 14. One of the major changes involves new Excel templates and requirements for uploading files for qualified accounts. Please review all of the information on the MCS system for more details, including a video, training materials and new templates.
All upload templates changed as of June 14, 2020, so be sure to begin using the new templates.
If you have questions please call (317) 615-7340 or email IndianaIRP@dor.in.gov.
