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All BMV branches are open for walk-in service and continue to support scheduled appointments. Check the branch map before making a trip to the BMV to confirm hours and make sure to review requirement documents for your transaction. Please keep reading for information on deadlines, what to expect, and FAQs. Remember, if you can conduct your business with the BMV online, you should!

Preparing to Complete Your BMV Transaction

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We understand many customers need to visit a branch within the next few weeks. We will work to process transactions as quickly as possible without compromising service or safety. Below is important information on preparing for your trip and what to expect when you arrive.

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Confirm you have all required documents for your transaction(s)

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Check your local branch hours

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Pack your mask if you are NOT fully vaccinated

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Check the weather

Appointment Information

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All BMV branches are open for walk-in service and continue to support appointments. If you need to schedule an appointment, please utilize the links below. If you have a scheduled appointment, please make sure you arrive at the branch prior to the appointment start time. If you are unsure of your appointment or if you need to cancel your appointment, please use the Lookup Tool. Remember, if you can conduct your business with the BMV online, you should!

Appointment Notes:

  • Appointments are required for driving skills exams.
  • If multiple members of your household (i.e. spouses or minors) need to complete transactions with the BMV, you MUST have separate appointments for each individual or use walk-in service.
  • If you have an out-of-state license, an ID card, or do not have a driver's license, please type 10 zeros in the Driver's License Field in the Appointment System.

Arriving for Your Appointment

When you arrive for your appointment, please be prepared with:

  • Photo ID
  • All documents needed to complete your transaction
    If you are unsure what documents you need, please review the appropriate section of our website (i.e., Registration, Real ID, Titles, etc.)

Cancelling an Appointment

The BMV has a maximum number of appointments it can take each day. We ask that if you cannot make your appointment you take time to cancel it. You can cancel an appointment by:

  1. Logging in to the Appointment Scheduler
  2. Select ‘Cancel Appointment’
  3. Enter your confirmation number and last name
  4. Follow the prompts to cancel

Scheduler Cancellation

Additional Operations Information

Branches are open by appointment and for walk-in service. We have adjusted operations to maintain safety. Please review the below requirements and important information.

Hours of Operation

  • All branches have returned to their normal operating hours. Please use the Branch Map to check local information.

Transaction Information

  • If you are visiting a branch to complete a written exam, you must arrive at the branch and begin your exam no less than one hour prior to close.
  • Only one customer will be permitted per transaction. If you require assistance to complete your transaction or are a minor, support staff or a family member may accompany you.
  • The number of customers allowed in a branch will be limited. You will be asked to wait outside if the branch is at capacity.

Ensuring Employee and Customer Safety

In line with ISDH and CDC recommendations, the BMV will do the following to ensure the safety of employees and customers:

  • Limit the number of individuals in a branch at one time to ensure appropriate spacing
  • Have supplies for employees to wash and sanitize their hands regularly
  • Have a Plexiglas barrier between employees and customers
  • Customers who are NOT fully vaccinated are STRONGLY ENCOURAGED to wear masks
  • Masks are STRONGLY ENCOURAGED for all individuals during a driving skills exam

FAQs for Customers

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Please review these frequently asked questions for additional information. Many transactions can be done through online services or are impacted by extended expiration dates.

Completing Transactions

Extending Driver's License & State ID Expiration

Knowledge & Skills Exams

  • Are driving skills exams available?

    Yes, driving skills exams are available. Appointments are required for driving skills exams and must be scheduled a minimum of 48 hours and maximum of 3 weeks in advance. The scheduler will be updated daily. Find more information on scheduling an appointment and what to expect during your exam.

  • Are driver training schools open?

    Please check with the individual school. A list of driver training schools who have told the BMV they are closed can be found here.




Full & Partial Service Providers

Branch Visits


Driver's License or State ID

FAQ for CDLs and MCS

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All BMV branches are now open for walk-in service and also have a limited number of appointments. You can click through for more below as well as read frequently asked questions for Commercial Driver's Licenses and Motor Carrier Services.

COVID-19 Updates for CDLs and For-Hire

Attention CDL and For-Hire Drivers! Certain in-person transactions are available by appointment and walk-in service. Find info on how to make an appointment, as well as a list of CDL vendors that are currently closed.

Learn More

FAQs for New CLP/CDL Transactions in Branches

General FAQs for Commercial Driver's Licenses